Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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It's an Acura so I know service is going to be expensive. I was greatly that the service advisor took multiple coupons to help reduce the price by $300+. I also appreciated that they had all my se expensive. I was greatly that the service advisor took multiple coupons to help reduce the price by $300+. I also appreciated that they had all my service records so I could assess how many miles I got on my last set of tires, as I needed to buy a new set to pass inspection. More
Service continues to be one of the reasons we choose to buy an Acura. The service people always explain what needs to be done and why to make our service decisions easier. buy an Acura. The service people always explain what needs to be done and why to make our service decisions easier. More
I have been here before and been pleased with the service. The work has always been good. Dealership type of expensive, but so far it has been done correctly. The advisers don't generally push the service. The work has always been good. Dealership type of expensive, but so far it has been done correctly. The advisers don't generally push the extras too much. This visit went wrong from the beginning. The interaction with the adviser was not the best. A major problem occurred when a small extra job was recommended. It was agreed to after it was made very very very clear that departure from the dealer was necessary at a set time. The car wasn't done and no one really seemed to care. Maybe they could have loaned me a car for an hour? Or at least moved with a sense of urgency? More
It was a pleasure to do business with Mr. Quinter. He was very personable, kind, and informative. Not once I felt preassured by him in any way. When I came to the dealership, I was still debating whether to very personable, kind, and informative. Not once I felt preassured by him in any way. When I came to the dealership, I was still debating whether to purchase the Acura or a comparable Volvo. I can honestly say it was because of Mr. Quinter that I decided on the Acura. More
My recent visit to the Lehigh Valley Acura service center My recent visit to the Lehigh Valley Acura service center was pleasant and professional. Upon arrival they took my vehicle in as scheduled, perform My recent visit to the Lehigh Valley Acura service center was pleasant and professional. Upon arrival they took my vehicle in as scheduled, performed the work that we discussed, and everything was managed in a timely fashion (it’s always nice to have a waiting room complete with television and refreshments too!). Thanks for all you do! More
My wife and I came to this dealership this past Monday to see what kind of deal we could get on a new Acura RDX. After many offers my wife and I decided to sleep on the offers. As we were walking out a fin see what kind of deal we could get on a new Acura RDX. After many offers my wife and I decided to sleep on the offers. As we were walking out a final offer was made and seemed to be quite good. My wife and I discussed it that night and both decided to accept. the following day the same offer was repeated to us and delivery was set up for that Thursday. When I arrived to pick up the new car another manager took my trade for a ride and checked it out otherwise. As time passed I could sense that there was a problem. My sales consultant informed me that there was a problem with the other managers quote on my trade. They were now offering $2000 less. Needless to say I was floored. The manager who was now making the call did not even come out to talk to me. I was told they would call after they checked other wholesalers. that afternoon I contacted the owner of the dealership through their website. I own my own business and in my book a verbal agreement is a viable contract. After saying he was sorry he proceeded to offer me $350 more for my trade. I felt he had a chance to make this right. In my business I deal with 30 to 40 people per day. I will be sure to tell this story to anyone who brings up car buying. More
My experience at Lehigh Valley Acura went very well. I actually was not planning on buying a car, I was just with a friend who was looking to buy a car, and then I saw the Acura ILX. I still did not plan actually was not planning on buying a car, I was just with a friend who was looking to buy a car, and then I saw the Acura ILX. I still did not plan on buying a car but I figured i would take it for ride after my friend test drove the car he was looking at. I like that the sales person, Vince, treated me just as much of a customer even though I was only there because of my friend. Long story short, I didn't think they would be able to get the payment where I needed it to be, but they did! They worked hard to get me bumped to the best lease rate also. I appreciate all the work they did. My trade in was a fair quote right off the bat, as well as the selling price of the vehicle. Vince was straight with me the whole time, and didn't play any games. When I'm ready for another vehicle, it will be an Acura from Lehigh Valley Acura More
Everyone was very helpful and made purchasing a new vehicle better than expected. I have already recommended your dealership to many people. Thank you for all that you did. vehicle better than expected. I have already recommended your dealership to many people. Thank you for all that you did. More
Had an enjoyable experience while having my car serviced. the staff was friendly and helpful. The pricing was fair and the work was done were professional. Would use the dealer again. the staff was friendly and helpful. The pricing was fair and the work was done were professional. Would use the dealer again. More
Here is why I have blocked further email offers from Lehigh Valley Acura. Over the past several months, not once has anyone from the dealership responded to either email or telephone messages left rega Lehigh Valley Acura. Over the past several months, not once has anyone from the dealership responded to either email or telephone messages left regarding several matters. In sharp contrast, Acura of Montgomeryville has been more than responsive. This, sadly, conforms with the experience of my daughters in seeking new Acuras. Their business went to Montgomeryville. What can you say about such dismal performance? More