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Lehigh Valley Acura
Emmaus, PA
992 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 992 reviews
January 17, 2015
Considerate service staff We live 40min away from Acura or Lehigh, but still bring our mdx to them for service. This time the visit resulted u repairs that would take 3 hours We live 40min away from Acura or Lehigh, but still bring our mdx to them for service. This time the visit resulted u repairs that would take 3 hours. The staff was so considerate they offered me a loaner to go out to lunch while I waited for my car to be finished. I really appreciated that. The experience we had with the service center for our mdx has encouraged us to continue to bring our mdx and consider also a second Acura vehicle. More
by Heracles
Employees Worked With
Brian, stacy
January 06, 2015
Ongoing Maintenance I try to be diligent about ongoing maintenance on my 2008 Acura MDX that now has 160,000 miles due to long trips that I take for hiking. I usually ge I try to be diligent about ongoing maintenance on my 2008 Acura MDX that now has 160,000 miles due to long trips that I take for hiking. I usually get the oil changed before I get to 20% since I want it to be taken care of before I go. The staff is always very cooperative about fitting me in and the work is always done when they say it will be. Most importantly, the ongoing maintenance has been effective and my car has never let me down. More
by DSHeller
Employees Worked With
Wayne
January 04, 2015
Great experience in buying a used car! Recently purchased a 2011 Acura MDX. What a great experience we had. I HATE car shopping and we have been to several dealerships, from Lancaster to Recently purchased a 2011 Acura MDX. What a great experience we had. I HATE car shopping and we have been to several dealerships, from Lancaster to Berks to Schuylkill County and finally landed in Lehigh. I left knowing we made the right choice and Dan Nadeau couldn't of been more knowledgeable and friendly. Heading back Friday for my complementary oil change! Thanks Dan! More
by asaul
Employees Worked With
Dan Nadeau
January 02, 2015
Service dept. is great This was my first visit to the service department since purchasing a 2015 MDX in September. I came in for a software update and my first oil change/ti This was my first visit to the service department since purchasing a 2015 MDX in September. I came in for a software update and my first oil change/tire rotation (which was free). They took my car right in as soon as we arrived, took about as long as they had told me for the download. Waiting area was comfortable and well appointed. The only thing that surprised me was the lack of free wifi, though they do offer an iPad for use while waiting. While we were waiting, Ray our original salesman walked by and remembered us and said hello, which was very much appreciated. All in all, a positive experience with the service department! More
by erinsorochinski
Employees Worked With
Joshua Craven
December 31, 2014
RDX used purchase I worked with Maria in evaluating my choices and making a good deal. In 2007 I bought a new Acura TL from LV Acura and loved it. This trip to LV Acur I worked with Maria in evaluating my choices and making a good deal. In 2007 I bought a new Acura TL from LV Acura and loved it. This trip to LV Acura was to buy a used Audi Q5 and maybe compare it to the RDX. My family drove the Audi with me and we loved it. Pricing was about the same to 2012 RDX, but the Q5 had 40k miles and the RDX with technology pkg. had only 18.5k. We chose the RDX because of overall quality, realibility, trade-in value and Maria and her team! More
by James e Meire
Employees Worked With
Maria
December 21, 2014
Regular maintenance terrific as usual My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, getting me checked in and off with a loaner car to to to another appointment. The time frames given for completion are always very accurate and I recommend them highly for a effective and very pleasant experience. Keep up the great work, John More
by bkirish
Employees Worked With
Wayne
December 18, 2014
Poor coordination between sales teams, poor sales service I was recently in market for an MDX (w/Adv. package). Based on my initial online enquiry, the internet salesperson emailed with an "internet price" th I was recently in market for an MDX (w/Adv. package). Based on my initial online enquiry, the internet salesperson emailed with an "internet price" that was ~$3500 below MSRP of ~$58000. Then I got several emails asking me to make a visit to the dealership saying they have great offers going on because they are clearing their inventory (holidays time) and may be able to give a great deal. I did finally visit them at ~5PM on a Saturday. Granted they were going to close soon, but they treated me like a nobody. Nobody offered me a seat. I told I am in market to purchase a new MDX and would like to get pricing information. The person (Zach) asks me whether I want to buy MDX `today' or whether I am just looking. Well, that was a funny question to begin with. I am not there to do window shopping. I told him that of course I am seriously looking to buy one and would like to see what deals they have. I asked him the price of the white MDX on display with the Advanced package. He then goes in, asks his manager, and comes back that the price would be "57 and change". I was aghast that he was quoting me close to MSRP for an in-stock vehicle, when everybody around in the world is selling at $3K-$4K less (look at Edmunds or TrueCar pricing). Everyone has internet access nowadays, so were they just trying to kid with me? Why did they call me at their dealership? If Acuras were not selling by themselves, this kind of attitude will not take a dealership anywhere. First, I won't do business with them. Second, I also kind of felt against buying an MDX now. Left such a bitter taste in my mind. More
by lehighfamily
Employees Worked With
Zach
December 01, 2014
Fast and efficient 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could be one of two things, 1) Hands Free or 2) compressor relay are probably staying on after the ignition is off. It was the hands free. Fast fix but the F brakes were down to the metal. They caught it in time. They were over booked because of the Thanksgiving rush, but Brian took care of me. Start with them in 2004 and they haven't let me down for new car sales or service. Is it wrong when you want to buy a new car from the Service Manager because you trust him so much? :) More
by TerryAT62
Employees Worked With
Wayne and Brian
December 01, 2014
Excellent buying experience at Lehigh Valley Acura! I recently purchased a new 2015 Acura MDX from Lehigh Valley Acura and the entire process was smooth and a great experience! The sales person Maria d I recently purchased a new 2015 Acura MDX from Lehigh Valley Acura and the entire process was smooth and a great experience! The sales person Maria did a great job of working with me to find the right vehicle and providing a good overview of the vehicle on pick-up. The Finance Manager Gino was efficient and quick to work with which lead to a great experience overall! I highly recommend Lehigh Valley Acura! More
by gschaller15
Employees Worked With
Maria and Gino
November 28, 2014
Wonderful!!! Wonderful and completely satisfied!!! I will definitely be buying my next Acura from Lehigh valley Acura!!! All of the staff were so helpful and patie Wonderful and completely satisfied!!! I will definitely be buying my next Acura from Lehigh valley Acura!!! All of the staff were so helpful and patient with my whole family...., More
by Kambrosino
Employees Worked With
Bill
