Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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RDX used purchase I worked with Maria in evaluating my choices and making a good deal. In 2007 I bought a new Acura TL from LV Acura and loved it. This trip to LV Acur I worked with Maria in evaluating my choices and making a good deal. In 2007 I bought a new Acura TL from LV Acura and loved it. This trip to LV Acura was to buy a used Audi Q5 and maybe compare it to the RDX. My family drove the Audi with me and we loved it. Pricing was about the same to 2012 RDX, but the Q5 had 40k miles and the RDX with technology pkg. had only 18.5k. We chose the RDX because of overall quality, realibility, trade-in value and Maria and her team! More
Regular maintenance terrific as usual My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, My visit as always was very pleasant with hospitable and efficient service from the group. Wayne was his typical professional and accommodating self, getting me checked in and off with a loaner car to to to another appointment. The time frames given for completion are always very accurate and I recommend them highly for a effective and very pleasant experience. Keep up the great work, John More
Poor coordination between sales teams, poor sales service I was recently in market for an MDX (w/Adv. package). Based on my initial online enquiry, the internet salesperson emailed with an "internet price" th I was recently in market for an MDX (w/Adv. package). Based on my initial online enquiry, the internet salesperson emailed with an "internet price" that was ~$3500 below MSRP of ~$58000. Then I got several emails asking me to make a visit to the dealership saying they have great offers going on because they are clearing their inventory (holidays time) and may be able to give a great deal. I did finally visit them at ~5PM on a Saturday. Granted they were going to close soon, but they treated me like a nobody. Nobody offered me a seat. I told I am in market to purchase a new MDX and would like to get pricing information. The person (Zach) asks me whether I want to buy MDX `today' or whether I am just looking. Well, that was a funny question to begin with. I am not there to do window shopping. I told him that of course I am seriously looking to buy one and would like to see what deals they have. I asked him the price of the white MDX on display with the Advanced package. He then goes in, asks his manager, and comes back that the price would be "57 and change". I was aghast that he was quoting me close to MSRP for an in-stock vehicle, when everybody around in the world is selling at $3K-$4K less (look at Edmunds or TrueCar pricing). Everyone has internet access nowadays, so were they just trying to kid with me? Why did they call me at their dealership? If Acuras were not selling by themselves, this kind of attitude will not take a dealership anywhere. First, I won't do business with them. Second, I also kind of felt against buying an MDX now. Left such a bitter taste in my mind. More
Fast and efficient 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could 07 MDX replaced the battery at another location. Battery was still draining and needed a daily jump. Brian DiPasquale told me over the phone it could be one of two things, 1) Hands Free or 2) compressor relay are probably staying on after the ignition is off. It was the hands free. Fast fix but the F brakes were down to the metal. They caught it in time. They were over booked because of the Thanksgiving rush, but Brian took care of me. Start with them in 2004 and they haven't let me down for new car sales or service. Is it wrong when you want to buy a new car from the Service Manager because you trust him so much? :) More
Excellent buying experience at Lehigh Valley Acura! I recently purchased a new 2015 Acura MDX from Lehigh Valley Acura and the entire process was smooth and a great experience! The sales person Maria d I recently purchased a new 2015 Acura MDX from Lehigh Valley Acura and the entire process was smooth and a great experience! The sales person Maria did a great job of working with me to find the right vehicle and providing a good overview of the vehicle on pick-up. The Finance Manager Gino was efficient and quick to work with which lead to a great experience overall! I highly recommend Lehigh Valley Acura! More
Wonderful!!! Wonderful and completely satisfied!!! I will definitely be buying my next Acura from Lehigh valley Acura!!! All of the staff were so helpful and patie Wonderful and completely satisfied!!! I will definitely be buying my next Acura from Lehigh valley Acura!!! All of the staff were so helpful and patient with my whole family...., More
Key replaced Quick!! I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less th I lost my key on a Thursday night...called Lehigh Valley Acura on Friday morning. They were able to have me in that day and replaced my key in less than 1 hour. Great work! More
MR. ARKADY GUREVICH WE HAVE ACURA TL 2003 AND ACURA MDX 2005. FOR MANY YEAR NOW WE TAKE BOTH OUR CARS FOR SERVICE AND REPAIRS TO LV ACURA. WE ARE VERY SATISFIED WITH WE HAVE ACURA TL 2003 AND ACURA MDX 2005. FOR MANY YEAR NOW WE TAKE BOTH OUR CARS FOR SERVICE AND REPAIRS TO LV ACURA. WE ARE VERY SATISFIED WITH JOBS PERFORMED. WE LIKE OUR SERVICE ADVISOR MR. WAYNE KINDALL, WE LIKE SERVICE MANAGER MR. BRIAN DIPASQUALE. THEY ALLWAYS PROWIDE AND EXELENT SERVICE AND THEY MAKE US FEEL THAT THEY CARE. THANK YOU. More
Bad customer service from service dept I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transm I called the dealership cause I just bought this car not from them but never the less I called Acura to tell them the problem but here it is my transmission is during slowly on me because of a defect from manufacturer and there was a recall but they told me the recall expired 5 years ago but I'm the second owner I just got the car 3 months ago so how is that my problem when the defect doesn't start happening till after 109,000 miles and I thought that a recall for them to fix it free of charge is a 10 year thing but recall started in 2004 More
Great service! I have been taking my vehicle to LV Acura for some time now, and Brian DiPasquale has exceeded expectations in providing excellent service! As a loy I have been taking my vehicle to LV Acura for some time now, and Brian DiPasquale has exceeded expectations in providing excellent service! As a loyal customer, thank you for delivering the difference! More