Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Sales Consulting review My wife and I recently visited this dealership to test drive, and eventually purchase, a 2015 Acura MDX. We were greeted by Vince Luburich who was ve My wife and I recently visited this dealership to test drive, and eventually purchase, a 2015 Acura MDX. We were greeted by Vince Luburich who was very nice, respectful, and knowledgeable of all Acura vehicles. I have to say, most times I visit a dealership the salesmen don't know the difference between gasoline and motor oil, but Vince definitely was able to provide alot of valuable information regarding the MDX (even knew that the 2014-2015 model had a ~300lb weight decrease from the previous generation). My wife and I eventually decided to buy the vehicle and I'd say our experience with Vince definitely helped our decision. We had gone to Lexus of Lehigh Valley about 2 months prior to check out an new NX and were not satisfied with the salesperson we dealt with, so it was refreshing to work with someone who knew what they were doing. The price we eventually received was also pretty good (on the low end of KBB Fair Market Value for the vehicle). Now dealing with the sales manager on the other hand was a different story (Don't fall for the hustle or succumb to the pressure!). More
very good service Great service experience. Did the job in a timely fashion at a reasonably price. Good friendly staff, Stacie did an excellent job. Would recommend the Great service experience. Did the job in a timely fashion at a reasonably price. Good friendly staff, Stacie did an excellent job. Would recommend the dealership to myfriends. More
Acura Service Dept. It is my pleasure to write this review. I absolutely love doing business with everyone in the service dept. With a special thank you to both Brian and It is my pleasure to write this review. I absolutely love doing business with everyone in the service dept. With a special thank you to both Brian and Wayne. You gentlemen are awesome and provide excellent customer service. Your always friendly, always joyful, always a pleasure to work with. Thank you so much for all you do! More
Normal maintenance As usual excellent, courteous service. Wait time was minimal with a comfortable waiting area. This was a simple maintenance and PA inspection. It was As usual excellent, courteous service. Wait time was minimal with a comfortable waiting area. This was a simple maintenance and PA inspection. It was done professionally. Wayne asked what I needed to have done and questioned other items I had not asked about. Thank you. More
2010 ACURA TSX I purchased a 2010 TSX Back on October 2014. There were minor body issues that they said would be fixed when I came back to pick up the car. When I pi I purchased a 2010 TSX Back on October 2014. There were minor body issues that they said would be fixed when I came back to pick up the car. When I picked it up all they had did was throw some touch up paint on the dented and scratched area that they were supposed to fix. They did repaint my front bumper due to a bunch of nicks, but my windshield and headlamps has a tremendous amount of over spray on them and still do. I emailed the manager, I've called and they told me I would be called back, I even complained when I took it to get serviced and till this day they still have not called me back about any of it. They did a half fast job just to get the car sold and being that I am a female they thought they could get over on me. I will never buy a car from there again. I was no satisfied at all. More
car buying experience We recently leased an RDX, the experience was noteworthy. We had completed some upfront research and knew the car that we wanted. On arrival, we wer We recently leased an RDX, the experience was noteworthy. We had completed some upfront research and knew the car that we wanted. On arrival, we were greeted and introduced to our salesman, Bill Cossman. He was an experienced salesman, very informative about the car and the financing. May I say we were looking for an efficient process and Lehigh Valley Acura provided us with a new leased vehicle in 2 days. The turn around time included locating the RDX in our chosen colors (vehicle was not in the Lehigh Valley) and in less than desirable weather. Thank you Lehigh Valley Acura and Bill! Carl and Susan More
Considerate service staff We live 40min away from Acura or Lehigh, but still bring our mdx to them for service. This time the visit resulted u repairs that would take 3 hours We live 40min away from Acura or Lehigh, but still bring our mdx to them for service. This time the visit resulted u repairs that would take 3 hours. The staff was so considerate they offered me a loaner to go out to lunch while I waited for my car to be finished. I really appreciated that. The experience we had with the service center for our mdx has encouraged us to continue to bring our mdx and consider also a second Acura vehicle. More
Ongoing Maintenance I try to be diligent about ongoing maintenance on my 2008 Acura MDX that now has 160,000 miles due to long trips that I take for hiking. I usually ge I try to be diligent about ongoing maintenance on my 2008 Acura MDX that now has 160,000 miles due to long trips that I take for hiking. I usually get the oil changed before I get to 20% since I want it to be taken care of before I go. The staff is always very cooperative about fitting me in and the work is always done when they say it will be. Most importantly, the ongoing maintenance has been effective and my car has never let me down. More
Great experience in buying a used car! Recently purchased a 2011 Acura MDX. What a great experience we had. I HATE car shopping and we have been to several dealerships, from Lancaster to Recently purchased a 2011 Acura MDX. What a great experience we had. I HATE car shopping and we have been to several dealerships, from Lancaster to Berks to Schuylkill County and finally landed in Lehigh. I left knowing we made the right choice and Dan Nadeau couldn't of been more knowledgeable and friendly. Heading back Friday for my complementary oil change! Thanks Dan! More
Service dept. is great This was my first visit to the service department since purchasing a 2015 MDX in September. I came in for a software update and my first oil change/ti This was my first visit to the service department since purchasing a 2015 MDX in September. I came in for a software update and my first oil change/tire rotation (which was free). They took my car right in as soon as we arrived, took about as long as they had told me for the download. Waiting area was comfortable and well appointed. The only thing that surprised me was the lack of free wifi, though they do offer an iPad for use while waiting. While we were waiting, Ray our original salesman walked by and remembered us and said hello, which was very much appreciated. All in all, a positive experience with the service department! More