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Lehigh Valley Acura
Emmaus, PA
945 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 945 reviews
June 27, 2015
Fantastic dealership, fantastic people, fantastic results. Had the pleasure of of dealing with Wayne Kindall, Acura Service Advisor. Wayne understood my time constraints and surpassed my needs and expectation Had the pleasure of of dealing with Wayne Kindall, Acura Service Advisor. Wayne understood my time constraints and surpassed my needs and expectations. The VINART line of dealerships, as a whole, is truly exceptional. Customer for life. More
by cjblose
Employees Worked With
Wayne Kindall
June 25, 2015
Great service - very accomodating I have a 2008 Acura TL that was having engine issues. It finally let me down on the way to work. I was able to limp home with the vehicle and immedi I have a 2008 Acura TL that was having engine issues. It finally let me down on the way to work. I was able to limp home with the vehicle and immediately called Wayne Kindall - my service advisor. Wayne was very accommodating - I was able to bring the car in for emergency service and while there had major engine maintenance done (timing belt). Wayne arranged for me to have a loaner car (brand new TLX !!!) while mine was in the shop. The LV Acura service folks worked on the car late into the evening and I had it back the next morning. To top it off - Wayne found that I was part of special program that entitled me to a 15% discount off of the total bill. Thanks to Wayne's diligence I saved around $267!!!! I would recommend the Service and Maintenance folks at LV Acura to anyone looking for great service at reasonable dealership prices. More
by LSLJC
Employees Worked With
Wayne Kindall
June 24, 2015
Great experience Maria was great attentive smart and funny. everyone at the dealership was friendly and always asked if I needed anything. I never felt rushed or pu Maria was great attentive smart and funny. everyone at the dealership was friendly and always asked if I needed anything. I never felt rushed or pushed into anything. Itwas the most pleasant car buying experience I have ever had. Would go back again More
by Ka29
Employees Worked With
Maria
June 24, 2015
Painfull Just pulled out of lot to realize I had to fill up my own gas, they did not fill my first tank, they made be pay 7.00 for a stick of touch up paint t Just pulled out of lot to realize I had to fill up my own gas, they did not fill my first tank, they made be pay 7.00 for a stick of touch up paint told me it was a "negative deal" twice for them so couldn't just give me the paint, Sales Manager low balled me on my trade-in, 3500 less than 5 other dealers in the area, told me that they would have to recondition my car before it goes to auction (ware and tear on the seat,etc.) LOL really, who fixes stuff to a car that you take to an auction to wholesale!! When I went to do my paperwork, I waited by myself for about 10 min before the finance manager, than after that filled all my paperwork out. Sales person was rushed, seemed that they didn't have all my paperwork ready for me (why I sat alone for 10 minutes). When I told the sales person I was looking at another car and they asked me what the big difference was, I told them there are giving me 3k more for my car..sales person says "Well to each is own" LOL, well not your team just under values their trade ins...Just overall a really bad experience. More
by md2277
Employees Worked With
Jen, Maria, Sales manager I cannot remember but he was rude when dealing with my trade.
June 24, 2015
Another quality service appointment I recently brought my 2004 MDX to the service department Lehigh Valley Acura for its second 105,000 miles service. I purchased the vehicle new from Le I recently brought my 2004 MDX to the service department Lehigh Valley Acura for its second 105,000 miles service. I purchased the vehicle new from Lehigh Valley Acura in 2004 and it now has 210,000 miles on it with zero major repairs. I have always received exceptional service at Lehigh Valley. This is the reason that I travel 3 hours to bring my MDX to Lehigh Valley for all of its scheduled maintenance. There are many other Acura dealers closer to my home in NY but I continue to travel to Lehigh Valley because they have always treated me honestly and fairly. I'm hoping to get another 100K out of the MDX. More
by JJS13
Employees Worked With
Jason Rose
June 22, 2015
Very Good Experience This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to This was my first time at this dealership and to be honest it was a very good experience. Took care of all my concerns and questions I had related to my 2010 Acura TL SH-AWD. Staff was very professional and polite. Thanks Lehigh Vally Acura, you guys will be seeing more of me in the future. More
by TL-PHIL
Employees Worked With
Could not remember, she was a very professional and polite young lady though.
June 22, 2015
First Class Service I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over eve I took my RDX in for state inspection and emissons. When I arrived for my appointment Jason Rose came out and opened the door for me. He went over everything thouroughly. While choosing to wait for my car, Rez Weaver took time out to sit in the waiting area to chit chat. Not to mention, the complimentary coffee and bagel bar. I felt like my business mattered! Thank you to the service team at ACURA for the royal treatment! More
by Joanne
Employees Worked With
Jason Rose, Rex Weaver
June 18, 2015
ACURA RDX SERVICE WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. WE HAD A GREAT EXPERIENCE WITH SERVICE & SERVICE ADVISOR WAYNE KINDALL. HE TOOK CARE OF ALL OF OUR NEEDS. WE WILL DEFINITELY USE THEM AGAIN. More
by 76767676
Employees Worked With
WAYNE KINDALL
June 09, 2015
Great complimentary car wash I was there for oil change and they test my battery and was under performing so they replace it for me and did really good job for washing and applyin I was there for oil change and they test my battery and was under performing so they replace it for me and did really good job for washing and applying wax n armor all on my car for free. Very shiny! More
by Subhash
Employees Worked With
Wayne
June 09, 2015
Best car buying experience ever. Jennifer,Maria,Fernando and Geno could not have been any better. They took the time we needed to review everything and answered all of our questions. Jennifer,Maria,Fernando and Geno could not have been any better. They took the time we needed to review everything and answered all of our questions. When we came to pick up the vehicle they went over everything in great detail and left nothing to chance. We would highly recommend this dealership. More
by Sue & Ed
Employees Worked With
See review.
