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Lehigh Valley Acura
Emmaus, PA
966 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 966 reviews
April 12, 2016
service price Jim is a very nice person. But the price of service is very expensive. Wish have more discount for old customer. Then will go to service more often. Jim is a very nice person. But the price of service is very expensive. Wish have more discount for old customer. Then will go to service more often. More
by Acuratl
Employees Worked With
Jim,sales Rich is very nice and friendly,if I want to buy a car I will buy from him.
April 11, 2016
Always great Jason pleasant and always is on top of my car and when it will be done and total cost I enjoy dealing with everyone at this dealership Jason pleasant and always is on top of my car and when it will be done and total cost I enjoy dealing with everyone at this dealership More
by Mom2456
Employees Worked With
Jason
April 06, 2016
Fantastic Service and Communication!!! I took my company's 2007 Acura MDX in for service. This car is a shared corporate vehicle and I knew it needed work. I called and scheduled the appo I took my company's 2007 Acura MDX in for service. This car is a shared corporate vehicle and I knew it needed work. I called and scheduled the appointment for a laundry list of routine repairs. I arrived at the dealer and was greeted by Wayne and Rex. They were extremely friendly...especially for 7 am! Wayne called me in about an hour or so to let me know the vehicle needed a few more things, which with the way this car is driven I wasn't surprised. The one thing that Wayne did that I was very pleased with and wish more dealers did was even though the car was not going to be done the same day, he called me at the end of the day and gave me an update on how things were going and when he thought it would be complete. I went back the next day to pick up the car and it drives like a dream. We as a company are very pleased with the work done by Lehigh Valley Acura. We appreciate the exceptional work and fantastic customer service! We look forward to doing business together in the future. More
by Cardude16
Employees Worked With
Wayne
April 05, 2016
Service New car and they already found something wrong with it. Thought acura were better than other makers but I was wrong. Also found out that my car was a New car and they already found something wrong with it. Thought acura were better than other makers but I was wrong. Also found out that my car was a demo. Didn't know that More
by Frenchy
Employees Worked With
Na
April 04, 2016
Great service I took my 2012 Acura TL in for inspection, oil change and four new tires. I had priced the tires around and they were competitively priced and include I took my 2012 Acura TL in for inspection, oil change and four new tires. I had priced the tires around and they were competitively priced and included free wheel alignment. The service reps are always courteous and helpful. I appreciate the complimentary car wash and vac. And the free coffee and bagels make the wait a pleasure! More
by Happy customer
Employees Worked With
Wayne
March 28, 2016
did not live up to the promise made from previous visit In February I came in with a road noise problem and was advised that after 19000 miles that all four tires where wearing on the inside causing road no In February I came in with a road noise problem and was advised that after 19000 miles that all four tires where wearing on the inside causing road noise. I asked how can that be after only 19000 miles the majority of which was highway miles and also no bad weather driving as the car has been in SC for the winter months. No answer, the tires had been rotated twice and there was no alignment problem. The rep, Stacey said the LV Acura would correct the problem, she had to talk to service manager and tire mfg. She said problem would be fixed by replacing ALL tires at no charge. We scheduled a return visit for March 24th which was after we returned from vacation. On March 24th I came in dropped the car off and a few min late I received a call that said, Stacey is no longer with Acura and no discussion was done with service manager or tire rep. Jason would now have to do that work. 3 hours later Jason called to say that tire rep would only give credit for 25% of rear tires only and that the rest of the cost was mine to bear. This was not what I was promised in February. I reluctantly had the rear tires replaced. I am disappointed that LV Acura did not live up to their February service call promise to replace all four tires and I am disappointed in ACURA corporate in that the quality of the $50K MDX which was sold as a " high quality luxury car" is not up to that standard. I have recently taken the MDX on a road trip and the road noise is still present. I More
by kenoster
Employees Worked With
Jason Rose
March 28, 2016
Urgent visit! I forgot to get my Acura TSX inspected and was in a panic. I called them and they got me in the same day! Everyone is nice to deal with and there's a I forgot to get my Acura TSX inspected and was in a panic. I called them and they got me in the same day! Everyone is nice to deal with and there's a nice clean place to wait. It's always a good experience dealing with them. More
by Connie
Employees Worked With
Jason
March 26, 2016
Always great Service Always great service; would take my car nowhere else. I have q 2006 TL with 183,000 miles on it. All service done at LV Acura but for one oil change Always great service; would take my car nowhere else. I have q 2006 TL with 183,000 miles on it. All service done at LV Acura but for one oil change at LV Hyundai (In a hurry; full up LV Acura sent me over to LV Hyundai). More
by nanovic
Employees Worked With
Jason Rose
March 22, 2016
Great service! Rex Weaver and company certainly took care of my car needs. As always, they are so courteous and friendly. It's always stressful going in because yo Rex Weaver and company certainly took care of my car needs. As always, they are so courteous and friendly. It's always stressful going in because you go in for one thing, here I needed an oil change, and you find there are other services that need to be done to keep my car running efficiently, and the service people explain everything and do not pressure you that 'it has to be done'. I think that LV Acura is run top notch and I have recommended them many times. More
by BusyBusy
Employees Worked With
Rex Weaver
March 12, 2016
Service can't be beat I can honestly say this has been a dealership we enjoy working with...we have owned 4 Acuras and have leased/purchased 2 of them from Lehigh Valley. T I can honestly say this has been a dealership we enjoy working with...we have owned 4 Acuras and have leased/purchased 2 of them from Lehigh Valley. They are fair and the purchasing process moves along quickly. The service department is amazing and it's nice to see the same advisors year after year working there. More
by BusyMom
Employees Worked With
Jason, Wayne
