Lehigh Valley Acura

Inspection Came in for state inspection. Took to my place of work by shuttle and back. All service done quickly and car was washed and vacuumed before noon. Work Came in for state inspection. Took to my place of work by shuttle and back. All service done quickly and car was washed and vacuumed before noon. Work was done professionally. More

Acura service review I have clerk fed Excellent customer service. The dealership offers convenient hours. I usually experience aquick turn around time. Mimalpreciate thenf I have clerk fed Excellent customer service. The dealership offers convenient hours. I usually experience aquick turn around time. Mimalpreciate thenfsctnthe dealership offers a complimentary wash & vacum, and the use of a loaner. More

General service By far the best service experience I've ever had with a dealership. Great service and good prices from a team that is committed to your satisfaction. By far the best service experience I've ever had with a dealership. Great service and good prices from a team that is committed to your satisfaction. I highly recommend them and will continue to get my car serviced by them. More

Best experience ever I bought a used MDX from Xavier he was professional and knowledgeable he helped me and my wife with our purchase. I recommend this dealership no haggl I bought a used MDX from Xavier he was professional and knowledgeable he helped me and my wife with our purchase. I recommend this dealership no haggling or games. But truly Xavier was the reason I bought the car the same day. If you looking for a car ask for him, he doesn't cut corners like my past buying experience with other sales people. More

Satisfied Great experience. Sales person was very knowledgable and polite. Salesperson true to expedite and even ran to get the car. Sales manager came out t Great experience. Sales person was very knowledgable and polite. Salesperson true to expedite and even ran to get the car. Sales manager came out to nature our experience was good. More

Never again The only reason that I am even giving this review 1 star is because of the salesman we dealt with. The management was absolutely HORRENDOUS! Eoin was The only reason that I am even giving this review 1 star is because of the salesman we dealt with. The management was absolutely HORRENDOUS! Eoin was arrogant and condescending. I was the one purchasing the vehicle and they would only address my husband when speaking. On the day of purchase we were told we had a 5:30 delivery time. They did not begin to process our transaction until 7:30. We drove over an hour away for this vehicle, left work early, and rushed to make sure we were punctual. It was very disrespectful to our time. I would not recommend this dealership AT ALL. If you must use them, ask for Xavier, he was the ONLY reason we returned and purchased our vehicle here. More

problem with battery AAA installed a new battery and the cable needed to be replaced which the AAA technican couldn'd do and i called Rex and he was able to fit me in AAA installed a new battery and the cable needed to be replaced which the AAA technican couldn'd do and i called Rex and he was able to fit me in More

Always a gods experience Very nice people. Polite courteous and informative they always run on time and their work is great I plan on buying another car there in the near f Very nice people. Polite courteous and informative they always run on time and their work is great I plan on buying another car there in the near future I love the courtesy car wash and vacuuming they do It is worth the trip More

Service Department I own a 2014 MDX. Nice vehicle but there have been some normal warranty items and the regular oil changes, tire rotation, XX,XXX mile services, etc. I own a 2014 MDX. Nice vehicle but there have been some normal warranty items and the regular oil changes, tire rotation, XX,XXX mile services, etc. I work with Wayne and with Jason in the Service Dept. Both are solid professionals and truly want to deliver high levels of customer satisfaction. I work with Jason most of the time. I give him 5+ Stars... He is really timely, a great communicator, and seems to work very hard with his techs to address issues. Their pricing is "dealer level pricing" but I think they work hard to keep costs down and earn your long term business. I plan to take my MDX to LV Acura for my next set of tires. Jason is working with me on two All Weather options. More

Excellent Service Dept! I have been an MDX owner for about 3 years. The service staff at LV Acura is second to none! I have had experiences with Wayne Kindall, Stacy Haines, I have been an MDX owner for about 3 years. The service staff at LV Acura is second to none! I have had experiences with Wayne Kindall, Stacy Haines, and Jason Rose and they are all very knowledgeable and thoroughly explain the services available and suggested. They are not pushy and if you put services off they simply add reminders for your next visit which is very important for the driver's safety! Whether you are going in for routine work or something a bit more involved they often answer my questions before I can ask them. They are also very communicative and personable through email. I do not feel like a number, I feel like a valued customer! This is a tribute to the hard work and quality customer service at LV Acura! More