
Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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TOTALLY EXCELLENT! The dealership went above and beyond to help me find the right car. They were friendly, patient, honest and kind. Being the very particular individu The dealership went above and beyond to help me find the right car. They were friendly, patient, honest and kind. Being the very particular individual I am, Karla was awesome with keeping in touch with me but not 'pestering' like some dealerships have been. I would recommend anyone looking for an Acura and customer service is of any importance to you, to go to Lehigh Valley Acura and let them help you--like they helped me. :) More
1st class service every time! As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time I pulled in to the service bay until the time I got back into my clean, washed car my experience was exceptional. I applaud the entire staff for really going the extra mile to make the service experience quick, comfortable and stress-free. I will continue to visit your dealership for my regular service and recommend your facility to others as well. The newly designed/decorated customer waiting area is wonderful but I do have one complaint...the desk chairs need to have wheels on them so they can roll, the flat rubber feet on the chairs make maneuvering awkward and cumbersome. All in all, if that is the only complaint I have then you are absolutely doing everything right, keep up the great work! More
Excellent Customer Service Purchased a 2017 Acura ILX Base model. Friendly, helpful, and professional service. Carlos and Eoin worked with me without the typical high-pressure a Purchased a 2017 Acura ILX Base model. Friendly, helpful, and professional service. Carlos and Eoin worked with me without the typical high-pressure atmosphere. Overall a quick and pleasant experience. More
Fix Takata airbags and B136 service Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked with Wayne. Couldn't have been better. Cat was done early and runs great. Thanks!!! More
Most luxurious friendliest dealer I just want to say that Lehigh valley Acura is amazing! From the time you walk into the door everyone at Acura makes you feel welcomed. Also everyone I just want to say that Lehigh valley Acura is amazing! From the time you walk into the door everyone at Acura makes you feel welcomed. Also everyone is very helpful and patient. They go to the extreme to take care of your needs and wants! I'm absolutely in love with my ACURA. It has been a dream of mine to own one and now that I do I can say it with so much joy.. all thanks to Lehigh valley ACURA!!! More
Great cust service, understands what is important to custome Extremely accommodating and puts your needs first. Paid close attention to my narrow window of time to find, buy, finance and acquire the vehicle. I Extremely accommodating and puts your needs first. Paid close attention to my narrow window of time to find, buy, finance and acquire the vehicle. I was out of town but they had what I wanted and things went great! More
Just define your expectations upfront Make sure you stop these guys in their tracks before you commit to anything. Make sure the car is properly details before delivery. Make sure you un Make sure you stop these guys in their tracks before you commit to anything. Make sure the car is properly details before delivery. Make sure you understand that the Q-Warranty is pretty much useless as the state any failures that occur from a gasket or seal is their out to not provide warranty claims. Secondly, $30,000 dollars for a Mercedes (I did not haggle over their advertised price) and they could not clean the engine compartment or the storage area between the driver and passenger seats. Did just a rush job while I was waiting in the lobby. Very disappointed by these last two items. Get a full explanation upfront on warranty and what your expectations are for delivery prior to pick up. If not for these two points I would have given them a 5 star rating. More
Bill and Danny made it simple and painless. If these guys were 3 hours from me I would drive that far. They went over every detail with precision. Best buying experience period and I will return If these guys were 3 hours from me I would drive that far. They went over every detail with precision. Best buying experience period and I will return for my next vehicle. More
Awesome Job! I have been to this dealer twice in the past and walked out frustrated because they were so pushy. This time, everyone that I dealt with were friend I have been to this dealer twice in the past and walked out frustrated because they were so pushy. This time, everyone that I dealt with were friendly and happy to help. Ray Ruiz was awesome to work with. He is not pushy and more than accommodating. Awesome job! More
Did not purchase- but a GREAT experience! We were searching for a low mileage used Acura MDX. We met Vince Luburich on the lot, and over the course of a week and a half he worked with us to f We were searching for a low mileage used Acura MDX. We met Vince Luburich on the lot, and over the course of a week and a half he worked with us to find the right vehicle. He was professional, courteous, responses, and best of all NOT HIGH PRESSURE! Vince is top notch, and although we went with another used vehicle from another Vinart location, I would highly recommend you seek him out if you are in the market for a used or new Acura. More