
Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Good follow and responsiveness. I needed an appointment for a B1 service and initially was going to have to wait a week. after speaking with the customer service manager the Service I needed an appointment for a B1 service and initially was going to have to wait a week. after speaking with the customer service manager the Service manager called me and was able to get me in the next day. While the car was being serviced they discover some additional maintenance issues that needed to be taken care of. They were able to complete the repairs in the same day at a very reasonable rate. More
Warranty claim Everything wa first rate including Jason Rose, the Service Advisor. I travel 2 and 1/2 hours to this dealership to purchase my Acura and have it serv Everything wa first rate including Jason Rose, the Service Advisor. I travel 2 and 1/2 hours to this dealership to purchase my Acura and have it serviced because of the way we have been treated over the past 10 years that we have dealt with them. More
Great Experiences Always a pleasure to visit this dealership, quality work and friendly atmosphere! You can always count on their service. I like when people talk to yo Always a pleasure to visit this dealership, quality work and friendly atmosphere! You can always count on their service. I like when people talk to you and this place is informative and knowledgeable. More
2013 Ilx Great place to buy a car fast courteous service no pressure !! Xavier was excellent very professional answered all my questions and got me the deal Great place to buy a car fast courteous service no pressure !! Xavier was excellent very professional answered all my questions and got me the deal I wanted More
Jim went above and beyond! I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went ou I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went out of his way to have our vehicle promptly attended to and serviced well under the possible time. Jim, thanks for going above and beyond! Your professional and courteous service is always appreciated, More
Great service They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to retur They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to return to this dealership for service. More
Terrible Customer Service They do good work on your car but trying to get in touch with your Service Advisor is a chore. When you call they never answer you directly, you must They do good work on your car but trying to get in touch with your Service Advisor is a chore. When you call they never answer you directly, you must always let a message so they can call you back. I waited and hour for a return call. This is the only dealership that I have found that makes you wait for a callback from your Service Advisor. So much for the term "Customer Service". If your in a hurry forget about calling because it will take awhile just to talk to your Service Advisor. More
The Service Master ! My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the tim My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the time we arrive for service and by the time we leave we are treated like family and always have been . LV Acura is truly an industry leader ! More
Pleasant experience I was so impressed at how friendly and professional staff here are Xavier and Leo thank you guys. Even management worked with me to make sure I was no I was so impressed at how friendly and professional staff here are Xavier and Leo thank you guys. Even management worked with me to make sure I was not just a number but a customer. I will recommend this dealer to my family and friends !! More
Courteous and Professional We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while waiting for your car. Highly recommended. More