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Lehigh Valley Acura

Emmaus, PA

4.9
993 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 993 reviews

January 02, 2017

Jim went above and beyond! I was scheduled to have service done on our vehicle, which could have taken a few hours. Coincidentally, my toddler was not feeling well. Jim went ou More

by Tarald3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim In service area
December 28, 2016

Great service They truly seem to care for their customers. They didn't try to gouge me with unnecessary repairs. Although I live an hour away, I continue to retur More

by Heman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cossman
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2016

Terrible Customer Service They do good work on your car but trying to get in touch with your Service Advisor is a chore. When you call they never answer you directly, you must More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Rose
Jan 03, 2017 -

Lehigh Valley Acura responded

Hello Tim and thank you for taking the time to write your review. We sincerely apologize for any difficulty you encountered getting in touch with a member of our service consultant team. We strive to answer all calls in a timely fashion. We are successful most of the time with the exception of those times when we are overrun or short staffed for some unforeseen reason. Again, please accept our sincerest apologies. If we can be of further assistance, please do not hesitate to contact me or our Service Director, Rex Weaver (610-965-1332). Thank you again for being a customer. Sincerely, Andrew Wright, Vice President 610-967-6500

December 20, 2016

The Service Master ! My immediate family has purchased 5 cars from LV Acura . While we love our Acura's its the impeccable service that keeps up coming back . From the tim More

by Phillyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2016

Pleasant experience I was so impressed at how friendly and professional staff here are Xavier and Leo thank you guys. Even management worked with me to make sure I was no More

by Jonmorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier and Leo
November 29, 2016

Courteous and Professional We've always had great service from LV Acura. You are greeted warmly and treated respectfully when arriving, and most everyone says "hi" to you while More

by jlamb24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Writer, Maria Myers
November 20, 2016

TOTALLY EXCELLENT! The dealership went above and beyond to help me find the right car. They were friendly, patient, honest and kind. Being the very particular individu More

by So Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Arocho
November 11, 2016

1st class service every time! As a longtime Acura customer I am always impressed with the level of service I receive at your dealership, this visit was no exception. From the time More

by tammyhuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Copek
November 10, 2016

Excellent Customer Service Purchased a 2017 Acura ILX Base model. Friendly, helpful, and professional service. Carlos and Eoin worked with me without the typical high-pressure a More

by kevinkinsleysmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos W.
October 31, 2016

Fix Takata airbags and B136 service Had a great experience Saturday. Scheduled lots of service for the day. Got to dealer and asked if loaner was available. It was. Saved me. Worked More

by Pappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
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