Lehigh Valley Acura
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Acura service department Had some issue service could not hear noise coming from my vehicle but once I went there and drive with service advisor they did hear sound it is maki Had some issue service could not hear noise coming from my vehicle but once I went there and drive with service advisor they did hear sound it is making and are going to try to fix the problem More
Third car bought I was sold a money pit Hi I’m so disappointed I bought three vehicles from Acura two were Acuras the third Mazda and which had so many problems and until this day still and Hi I’m so disappointed I bought three vehicles from Acura two were Acuras the third Mazda and which had so many problems and until this day still and I bought this car only 4 months ago The same week I purchased this vehicle I complained about lights on dashboard and problems when driving the car was only inspected two days prior to me buying the car by Acura I been to Acura three times until they decided to do anything In which they decided to get some of the problems fixed but not all Right before Christmas they charge me a deductible of close to $300 which was unexpected being they told me they would take care of it I have video recordings of proof That they where welling to Commit insurance fraud that I will report if problems are not resolve More
Plesent experience Everyone I encountered at this dealership was plesent, and respectful. No hard and insulting sell. Kay was more than willing to spend whatever time w Everyone I encountered at this dealership was plesent, and respectful. No hard and insulting sell. Kay was more than willing to spend whatever time was necessary to make my experience comfortable. Now, I’m hoping Kay has the patience to walk me through a few setting/use functions on my new RDX! Lol More
Great experience It was pleasure doing business there. We were able to shop without having to deal with high pressure sales tactics. The staff went out of there way to It was pleasure doing business there. We were able to shop without having to deal with high pressure sales tactics. The staff went out of there way to explain all of the features of the two vehicles we test drove. We couldn’t be more pleased with the MDX we purchased. Kay and Eoin were great to work with and we will definitely do business again there in the future. More
Acura MDX Purchase Very easy car buying experience. Carlos was great to work with during the process and was very knowledgeable on the intricacies of the vehicle being p Very easy car buying experience. Carlos was great to work with during the process and was very knowledgeable on the intricacies of the vehicle being purchased. More
Bait and switch Talked with Carlos several times, including 1 hour before I arrived, about coming in to look at a particular 2015 Acura RDX. When I arrived he told me Talked with Carlos several times, including 1 hour before I arrived, about coming in to look at a particular 2015 Acura RDX. When I arrived he told me that the car was "just" sold. I asked why he didn't think to let me know and he had no good answer. I told him that was shady and promptly left. I will never do business with Carlos or Lehigh Valley Acura. More
Great Fast Service We had a great experience at Lehigh Valley Acura. As soon as we got out of our car, Carlos was there to great us. He didn’t pressure us at all. Also w We had a great experience at Lehigh Valley Acura. As soon as we got out of our car, Carlos was there to great us. He didn’t pressure us at all. Also we explained to him our situation and he was very understanding and did everything he could to get us the new car we wanted! More
worst experience ever bought a used 2005 Kia Sportage from Lehigh Vally Acura and 1-1/2 days after I drove it of the lot a check engine light came on for the catalytic conv bought a used 2005 Kia Sportage from Lehigh Vally Acura and 1-1/2 days after I drove it of the lot a check engine light came on for the catalytic converter ( a very expensive repair) I brought it back they cleared the code and 5 minutes later sent me on my way saying everything was fine.. the light has since come back on more and more frequently and nothing was done about it (just cleared code each time).. on top of that I had to replace the radiator after 1 month.. then the water pump 2 weeks after that.. then all the spark plugs and wires.. (very expensive car so far) but wait it gets worse.. so now I need a new fuel filter and fuel pump (another expensive repair) and on top of that after the check engine light started coming on every week I had them look at it again and now that it has been a year they say I need a new catalytic converter and it will cost me $1200.. didn't need it when I first bought car but need it now that its been a year.. I'm a single father with 2 young kids and needed an affordable dependable car.. the salesman said this car was checked from top to bottom and everything checked out.. then the shop manager just told me it was my fault because I bought a 13 year old car and should have expected to have to make repairs and if I had just bought a brand new car none of this would be happening.. so a car that was recommended to me by these guys all of a sudden is a money pit and I should have known better is what I am told.. never again will I spend a cent at this place.. can't stand a company that does not stand behind a product they sell.. More
Excellent, Through, Informative! Wayne Kindall and staff are very friendly, informative, and thorough! They offer suggestions for services to get your vehicle running up to maximum pe Wayne Kindall and staff are very friendly, informative, and thorough! They offer suggestions for services to get your vehicle running up to maximum performance. They are not pushy and they work with your budget, something that all customers value! I can easily say I feel safer as I hit the road when I leave. Also, the waiting room is pristine and offers wifi, bagels, and free coffee. My vehicle also leaves with a nice car wash and wax looking great! They really pay attention to details, where other service departments fall short! An overall great experience always! More
Very helpful Good price. Really helpful with driver license and insurance questions, all goes smooth and fast. With Xavier's help, I got my dream car only in 2 day Good price. Really helpful with driver license and insurance questions, all goes smooth and fast. With Xavier's help, I got my dream car only in 2 days. More