Lehigh Valley Acura

Brought car over for service, was met with staff that really didn’t want help their customers. Acted like I was doing them a favor for bringing the car over for service. The service department needed to really didn’t want help their customers. Acted like I was doing them a favor for bringing the car over for service. The service department needed to order a part, and someone else was going to contact me once the part arrived. I was never contacted and had to call in several days later to inquire about status. Turns out that the past had arrived a week earlier but nobody cared to call to let me know. I scheduled the service again and was met by same unprofessional staff. The dealer offers car washes for all services, but I did not get one with the excuse that “customer rejected car wash”. I was never asked for a car wash… Please take your business elsewhere, I found that Acura dealers all around treat customers without courtesy. Honda dealers do a much better job at that. More

Highly recommend that you go see Kim S. if you’re looking for an Acura. She was very knowledgeable, flexible and patient with me. The rest of the staff were also great. if you’re looking for an Acura. She was very knowledgeable, flexible and patient with me. The rest of the staff were also great. More

The service department delivered the service I expected when I expected it. They completed all expected support. when I expected it. They completed all expected support. More

Service is good but expensive. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer. More

Very happy with the service I get from their Service Department. Everyone is attentive to detail, which I like. Department. Everyone is attentive to detail, which I like. More

The sales team was professional and answered every one of our questions. Would not hesitate to purchase another vehicle from them our questions. Would not hesitate to purchase another vehicle from them More

They worked with us and got us a great price without playing any dealer games. They kept us informed and had great communication throughout the whole process of ordering a car and purchasing. playing any dealer games. They kept us informed and had great communication throughout the whole process of ordering a car and purchasing. More

I had the absolute best experience purchasing a new 2023 Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genu Acura MDX from Kimberly and the team at Lehigh Valley Acura. They were efficient, professional, experts in their product, but most importantly, genuinely interested making sure I was comfortable with my purchase and my needs were met. I enjoyed the experience- which was a first for me, as I rate buying a car along the same lines of going to the dentist without Novacaine. Highly recommend Kimberly, the team and the car!!! I couldn’t be happier!!!!! More

Kim was wonderful. No pressure, very relaxed atmosphere. Completely up front and honest with their pricing on the car. One of the easiest car buying experiences I've ha No pressure, very relaxed atmosphere. Completely up front and honest with their pricing on the car. One of the easiest car buying experiences I've had. Would highly recommend Lehigh Valley Acura and Kim. More