Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
967 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Contact Dealership
View Awards

333 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 967 reviews

February 03, 2025

Was told to bring car in on Wednesday 29th for a recall on a sensor to passenger seat. However part did not come in but I was not called to reschedule so I had to borrow a car longer from a friend. Also th More

by Pammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eoin Walshe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Lehigh Valley Acura responded

I'm sorry to hear about your experience with the recall service. It sounds like we dropped the ball on communication and customer care, which is not what we strive for. We appreciate your feedback and would like to make things right if possible. We will be in touch soon. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

February 01, 2025

use my flyer for a discount oil change MaryLou was very helpful. while waiting Matthew Jones was able to get me a quote for a new MDX, He printed out the sheet with different prices depending on your down More

by TL JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that MaryLou and Matthew provided excellent service during your visit to Lehigh Valley Acura. It's great that you found the oil change discount helpful and received a detailed quote for a new MDX. Thanks for recommending us, we look forward to assisting you again!

January 30, 2025

Marylou was wonderful, so very friendly and knowledgeable. She kept me informed every step of the way More

by Rnbreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lou poe
Report | Print
Jan 31, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that Marylou provided such friendly and knowledgeable service at Lehigh Valley Acura. Keeping you informed throughout the process is what we strive for, thank you for sharing your experience!

January 28, 2025

LVA always does a great job servicing our three cars. Stephen very happy with Chelsea’s support. More

by rayfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Jan 28, 2025 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are happy to hear that Stephen and Chelsea always delivered excellent service. See you next time!

January 28, 2025

Excellent service. Knowledgeable and helpful service advisor. Will definitely be back! Constructive feedback: Book time to replace trans fluid and install splash gu More

by Tjd2690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jan 29, 2025 -

Lehigh Valley Acura responded

Thank you for the feedback! We're glad to hear that our team at Lehigh Valley Acura provided excellent service. We appreciate your constructive comments and will work on improving our scheduling estimates. Looking forward to seeing you again soon!

January 24, 2025

Easy to book service and the service representative was very responsive and helpful. Positive experience. They delivered what was promised. More

by beep-vertex.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Jan 27, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that your service experience at Lehigh Valley Acura was smooth and met your expectations. Thank you for sharing this positive feedback!

January 10, 2025

I have been buying/leasing Acura TL's, TLX's and TLX A spec's vehicles since 2000 and have never been disappointed with the various cars, salespeople and service technicians. More

by cmerlo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jungblut
Report | Print
Jan 10, 2025 -

Lehigh Valley Acura responded

Thank you for your continued loyalty to Lehigh Valley Acura! We're delighted to hear that our vehicles and team have consistently met your expectations. We look forward to serving you in the future!

January 10, 2025

I had an excellent experience at Acura Lehigh Valley. The team was very professional and easy to work with. I didn't feel pressured in any way. I would highly recommend their service. More

by susankylewise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Seltzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Llano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience with us at Lehigh Valley Acura! We're delighted to hear that our team provided professional and pressure-free service. We appreciate the recommendation and look forward to assisting you again in the future!

January 10, 2025

Exelente servicio y atención y muy limpio sobre todo y kimberly me atendió muy bien More

by Anny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Lehigh Valley Acura responded

Gracias por las 5 estrellas para Kimberly del equipo de Lehigh Valley Acura! Estamos felices de saber que su experiencia de compra fue excelente.

January 07, 2025

Extremely very friendly, helpful when asking questions, takes time to explain, place is spotless and so was our car. More

by Klkssei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 08, 2025 -

Lehigh Valley Acura responded

We're delighted to hear that you had such a positive experience at Lehigh Valley Acura! Our team takes pride in providing friendly and helpful service, as well as maintaining a clean environment. Thank you for your feedback!

1
2
3
...
97