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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
991 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes ...
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333 State Avenue

Emmaus, PA

18049

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Showing 991 reviews

July 26, 2024

Wonderful ! ! From the second I arrived . Explanation, all workers, greeted so nicely, door was opened, Chelsea is sweet, spoke with the man who washed and vacuum More

by Amk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Carr
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Jul 26, 2024 -

Lehigh Valley Acura responded

Thank you for the glowing review! We're delighted to hear that our team at Lehigh Valley Acura provided such a welcoming and thorough experience. Your kind words about Chelsea, our mechanic, and other staff members mean a lot to us. We look forward to serving you again!

July 25, 2024

Kimberly was pleasant and courteous. She made my car buying purchase worthwhile. Excellent experience. Thanks More

by rose
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eoin Walshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmar Mendoza Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Lehigh Valley Acura responded

We're delighted to hear that Kimberly made your car buying experience excellent at Lehigh Valley Acura. Thanks for sharing your positive feedback!

July 15, 2024

Poor communication with scheduling and servicing needs. High service pricing with bate/switch posted offer. More

by Sikider
Recommend Dealer
No
Employees Worked With
Trystan -Service , Mariya - scheduling
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Jul 15, 2024 -

Lehigh Valley Acura responded

We apologize for the issues you experienced with our communication and service pricing. We strive to provide clear information and fair prices, so it's disappointing to hear this. If you're willing, please reach out directly so we can address your concerns further. Thank you, Tristan Rodriguez - Service Manager - (610) 965-1241

More
July 14, 2024

They were fair. I would've liked to have my car done sooner than 5hrs for an oil change and coolant flush but I understand it is busy on a Saturday. More

by Adrian Car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
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Jul 15, 2024 -

Lehigh Valley Acura responded

Adrian, thanks for your patience and understanding! We're glad to hear you found our team at Lehigh Valley Acura fair. We'll work on improving wait times in the future.

July 12, 2024

Excellent service great people to work with. My experience was incredible, everyone was so kind and lovely to interact with and they made my experience easier. More

by raja275780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lehigh Valley Acura made everything smooth and enjoyable. We appreciate your support!

July 12, 2024

Service dept is the best. Shuttle service is wonderful. Easy to make an appointment. Like all the text messages. More

by Marlaredhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 12, 2024 -

Lehigh Valley Acura responded

Thank you for the kind words! We're glad to hear that our service department and shuttle service at Lehigh Valley Acura made your experience convenient. We appreciate your feedback on our appointment system and text messages too!

July 10, 2024

I love this dealer awesome 👏 service and pleasant staff. They took care of me while servicing my vehicle. More

by jaymelee34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
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Jul 10, 2024 -

Lehigh Valley Acura responded

Thank you for the kind words! We're delighted to hear that our team at Lehigh Valley Acura provided awesome service and took great care of your vehicle. We appreciate your support!

July 07, 2024

Our first Acura excellent customer service. Kimberly our sales representative and Matt J. were awesome!! Thank you both! Mr. & Mrs. Irizarry More

by Mr. & Mrs. Irizarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2024 -

Mr. & Mrs. Irizarry responded

Thank you, Kimberly for making it a pleasant and stress free experience and answering all of our questions!

Jul 08, 2024 -

Lehigh Valley Acura responded

Kimberly and Matt sincerely appreciate your glowing review! Thank you for supporting Lehigh Valley Acura and please let us know if you need anything at all!

July 02, 2024

A very excellent experience was welcomed and taking care of very quickly amazing. Thanks you More

by maylicarpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jul 02, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer, Mayli!

July 02, 2024

Mark kept me apprised of the vehicle status and costs associated with my Acura repair. I was able to use a beautiful loaner until my car was ready! More

by michvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jul 03, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience! We're glad Mark kept you informed and that our loaner vehicle was helpful during your Acura repair at Lehigh Valley Acura. We appreciate the feedback!

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