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Lehigh Valley Acura

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.8
967 Reviews
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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333 State Avenue

Emmaus, PA

18049

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Showing 967 reviews

July 12, 2024

Service dept is the best. Shuttle service is wonderful. Easy to make an appointment. Like all the text messages. More

by Marlaredhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 12, 2024 -

Lehigh Valley Acura responded

Thank you for the kind words! We're glad to hear that our service department and shuttle service at Lehigh Valley Acura made your experience convenient. We appreciate your feedback on our appointment system and text messages too!

July 12, 2024

Excellent service great people to work with. My experience was incredible, everyone was so kind and lovely to interact with and they made my experience easier. More

by raja275780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lehigh Valley Acura made everything smooth and enjoyable. We appreciate your support!

July 10, 2024

I love this dealer awesome 👏 service and pleasant staff. They took care of me while servicing my vehicle. More

by jaymelee34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
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Jul 10, 2024 -

Lehigh Valley Acura responded

Thank you for the kind words! We're delighted to hear that our team at Lehigh Valley Acura provided awesome service and took great care of your vehicle. We appreciate your support!

July 07, 2024

Our first Acura excellent customer service. Kimberly our sales representative and Matt J. were awesome!! Thank you both! Mr. & Mrs. Irizarry More

by Mr. & Mrs. Irizarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2024 -

Mr. & Mrs. Irizarry responded

Thank you, Kimberly for making it a pleasant and stress free experience and answering all of our questions!

Jul 08, 2024 -

Lehigh Valley Acura responded

Kimberly and Matt sincerely appreciate your glowing review! Thank you for supporting Lehigh Valley Acura and please let us know if you need anything at all!

July 02, 2024

A very excellent experience was welcomed and taking care of very quickly amazing. Thanks you More

by maylicarpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jul 02, 2024 -

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer, Mayli!

July 02, 2024

Mark kept me apprised of the vehicle status and costs associated with my Acura repair. I was able to use a beautiful loaner until my car was ready! More

by michvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 03, 2024 -

Lehigh Valley Acura responded

Thank you for sharing your experience! We're glad Mark kept you informed and that our loaner vehicle was helpful during your Acura repair at Lehigh Valley Acura. We appreciate the feedback!

July 01, 2024

Always a great experience at Lehigh Valley Acura. Top service, knowledgeable, and friendly. Would highly recommend. More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Mark
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Jul 01, 2024 -

Lehigh Valley Acura responded

Krista, thank you for the high praise! We're delighted to hear that our team at Lehigh Valley Acura consistently provides top-notch service. Your recommendation means a lot to us!

June 30, 2024

Accurate explanation. But car talk still confuses me. Wish that I had been able to get a loaner. Only wanted to go a mile. More

by Theresa270
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Lehigh Valley Acura responded

Thank you for your feedback! We're glad to hear the explanation was accurate, but we understand that car talk can be confusing. We'll take note of your suggestion about loaners here at Lehigh Valley Acura and hope to assist you better next time.

June 28, 2024

Service punctual, secretaries very pleasant, efficient, explain everything .that needs to be done and was done at the end. They shave updates as to timing as I waited there for the work to get completed. I More

by walshrosemary2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only secretaries
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Jun 28, 2024 -

Lehigh Valley Acura responded

We're glad to hear you had a pleasant experience with our team at Lehigh Valley Acura and enjoyed the amenities. We'll take note of your feedback about the waiting area temperature for future visits. Thanks for sharing!

June 28, 2024

Service was good. Mark handled it very professionally, He answered all my queries. I was able to do my office work from customer lounge. More

by manuvesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jungblut
Report | Print
Jun 30, 2024 -

Lehigh Valley Acura responded

Manuvesh, we're glad to hear that Mark provided you with professional service and a comfortable experience at Lehigh Valley Acura. Thanks for the positive feedback!

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