Legends Toyota
Kansas City, KS
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Great Customer Service - No Pressure Car Buying We purchased a new truck today and the entire experience was stressfree - thanks entirely to Shawn Lemieux and Pedro Habibi I initially contacted the We purchased a new truck today and the entire experience was stressfree - thanks entirely to Shawn Lemieux and Pedro Habibi I initially contacted the dealership via email. Shawn promptly responded answering my questions and inviting me to the dealership. Arriving unannounced at the dealership, Pedro greeted us in the lot. I generally knew what I wanted but Pedro was especially knowledgeable. His expert knowledge guided me to the best trim selection for my needs. Pedro accompanied us on a few test rides. I had already completed tons of Internet research and found Legends' prices competitive -- not the best but Shawn and Pedro's customer service made my decision easy. Legends is doing something different. Instead of the pressure sell from a salesman then an entire afternoon negotiating a deal with a manager with lots of back and forth dickering, Legends empowers their directors (Shawn in our case) to strike the deal. Usually distrusting and skeptical when car buying, we found the entire buying experience in a refreshingly positive light. Shawn and Pedro are honest folks who helped us through the buying process -- no pressure and extremely helpful. Including trade-in, negotiating a few extra accessories, and Pedro thoroughly explaining everything about the new truck, we drove away in our new truck on only a few short hours. I highly recommend! More
Toyota Rav4 Will and Brandon did an excellent job explaining all the differences of the "trim" models of the Toyota Rav 4's. It was also nice to meet the GM Due Will and Brandon did an excellent job explaining all the differences of the "trim" models of the Toyota Rav 4's. It was also nice to meet the GM Duece Lett who took time away from his morning meetings to talk to us. The process was easy and all questions was answered with info they already knew or they sought out the people who could answer them. I would recommend both as they are knowledgeable with the Toyota brands as well as the other previously used cars on the lot. Thanks again! More
Helpful guy worked out a good deal for me Brandon is a quiet but very competent person. What I liked about him, he was not pushing, but carefully explaining the characteristics of the vehicles Brandon is a quiet but very competent person. What I liked about him, he was not pushing, but carefully explaining the characteristics of the vehicles that we looked at. He seems to know everything. Also was helpful after the purchase when I came up with some questions. More
Very easy buying experience Our sales rep, Michael Yehie was super easy to work with. He was never pushy and did everything in his power to find us the vehicle that best fit our Our sales rep, Michael Yehie was super easy to work with. He was never pushy and did everything in his power to find us the vehicle that best fit our needs. Now we are a proud owner of a 2016 Tundra that will be in our family for years to come. What a wonderful vehicle, and a great company backing it up. Toyota Sales and Quality is second to none. More
Great experience. Wonderful people. This was my first new car and the experience couldn't have been better. The dealership treated me and my family extremely well and they were able to f This was my first new car and the experience couldn't have been better. The dealership treated me and my family extremely well and they were able to find the car I wanted for a price I could afford. Brandon was great. He worked with me and my family for at least a week while I was trying to figure out what to do, what to get and how to get it. He showed me all the aspects of my car, explained the leasing process and was super informative. I would absolutely recommend him and this dealership for anyone looking for a vehicle. More
Great Sales, Great Truck I was very impressed with my experience with the sales team and especially, Michael Yehie. Very informative, professional, non-pressure and kind. To I was very impressed with my experience with the sales team and especially, Michael Yehie. Very informative, professional, non-pressure and kind. Took me serious as a client and gave me time to ask questions and be involved with my purchase. He assisted with financing and also with the truck I wanted to buy. I would recommend this team and Michael to anyone. More
Michael Yehie treated us like VIP's! We had a great experience and would gladly recommend Michael Yehie to anyone in the market for a new vehicle. He was very, very professional. We had a great experience and would gladly recommend Michael Yehie to anyone in the market for a new vehicle. He was very, very professional. More
Brandon Zatar This is our second Highlander we have bought from Brandon in 3 years. Brandon is professional . He took very good care of us in every way! This is our second Highlander we have bought from Brandon in 3 years. Brandon is professional . He took very good care of us in every way! More
Big help! Our experience at Legends Toyota was excellent. Brandon was very helpful. The vehicle we purchased was super clean. Financing was a breeze and everyth Our experience at Legends Toyota was excellent. Brandon was very helpful. The vehicle we purchased was super clean. Financing was a breeze and everything was made very clear. Thanks again! More
Family atmosphere Location is great, Staff is nice and welcoming. Sales: I was lucky to deal with Sean at the sales department. He was welcoming, helpful, and reso Location is great, Staff is nice and welcoming. Sales: I was lucky to deal with Sean at the sales department. He was welcoming, helpful, and resourceful. He made the purchasing experience pleasant and as easy as it can be. I never felt push or hustle to make a purchase in this dealership. ZERO unnecessary phone calls, ZERO bothersome emails. The deal for my new car was good as well. Thanks a lot Sean. Service: The service department is also great. They accommodate your needs, and have a SHUTTLE for your convenience. More