
Legends Toyota
Kansas City, KS
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Consistent, friendly, highly competent service This Toyota service department has never failed be courteous and professional, and we have always found the service personnel to be very reliable and This Toyota service department has never failed be courteous and professional, and we have always found the service personnel to be very reliable and efficient. Our latest repair work was coordinated through Huy, who undoubtedly went out of his way to ensure our needs, regarding our Sequoia, were completely fulfilled. Huy is a prime example of the good service we have had with Legends Toyota through the years. Bryan, too, has always ensured that we drive away from the dealership more than satisfied with the services completed. They have our highest recommendations. More
What a wonderful experience did the whole deal over the phone and was in and out of dealership in 20 minutes with more vehicle than i was looking for, for the same payment range i was comfortable with. Lov phone and was in and out of dealership in 20 minutes with more vehicle than i was looking for, for the same payment range i was comfortable with. Love this place! More
Great experience at Legends Toyota. Eddie and Kenzi were great to work with. They were customer focused and professional. Overall, a great car buying experience. great to work with. They were customer focused and professional. Overall, a great car buying experience. More
Dont trust them.. its my first and last purchase experience with this dealership. they lie about everything, starting from sale representative when sell you a protect its my first and last purchase experience with this dealership. they lie about everything, starting from sale representative when sell you a protection policy which cover nothing of what he tells you to their mechanics who do anything to push your car out without spending money to fix it. here is my maintenance story: - the first couple week i got check engine light, it was fuel level sensor, I took it there it should be still covered with 45 days warranty, they kept the car for 8 days, then i got a call said its fixed. i drove the car for couple days and the issue back. Later, I found out they just reset the check engine. and of course im not gonna drop it for another 8 days for nothing. - After water leak which should be covered i was told the electrical damaged is not covered. the protection says AC system, but they said AC blower is not included, that is not in the policy but they can tell you what they want. their policy has no details its not more than a fraud. - The estimation i got to replace the AC blower and SJB is 1080 $, 400 parts and 680 labors (they said 4 hours means 170$ per hour) I searched online and you can do as well, the cost to replace the AC blower 120$, 75 for part and 45 labor. And for the SJB is 380 for all part, programming and labor. The total 500. I took it to Dick smith and my bill was 565$ it’s the half. Please be careful if you have to deal with them. More
Buying Experience After 19 years with my current Corolla it was time to get a new one. Jayden made sure we had a great trade in value that we agreed upon online before After 19 years with my current Corolla it was time to get a new one. Jayden made sure we had a great trade in value that we agreed upon online before we even even came into the dealer. Sloan went thru the paperwork with us and showed us all of the options on the car. This was a great place to buy a car and no pressure experience. I will continue to come to Legends for all of my car maintenance needs. More
Mike stinnett My service advisor was very friendly and helpful. I definitely recommend Legends Toyota for great service! They took care of my service in one hour, My service advisor was very friendly and helpful. I definitely recommend Legends Toyota for great service! They took care of my service in one hour, just as I had been told. More
Recent Tacoma buyer and long time customer We have been long time customers of Legends Toyota, going all the way back to their Roger Smith & Sons Toyota days. We have bought a number of cars f We have been long time customers of Legends Toyota, going all the way back to their Roger Smith & Sons Toyota days. We have bought a number of cars from them and always get our vehicles serviced there. We had been thinking about replacing our Tacoma and had been watching for a new one. We found a slightly used one that we liked, but honestly got confused by their new sales process and a little upset by the person who started dealing with us. We were in the process of giving up and going to another dealership when Kenzi Phippen stepped in to help. She got everything back on track, addressed our concerns and helped everything go smoothly. We can honestly say that she saved the sale. Next time we need a car (or truck) we will start with Kenzi. More
Excellent Service!! Legends Toyota has the best employees! But none like Kevin Powell. This man goes out of his way to make sure that his customers are taken care, and we Legends Toyota has the best employees! But none like Kevin Powell. This man goes out of his way to make sure that his customers are taken care, and we never leave with any unanswered questions or concerns. They say no one is perfect, but the way he took care of us yesterday and every other time is perfection. Kevin is the only reason I continue to come back! More
Amazing visit! Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade! I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options. I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed. xxxxxxto Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word. More
Great experience Pedro was out of this world. He took his time with a very indecisive woman (me) and never made me feel rushed. He listened to what I was saying and fo Pedro was out of this world. He took his time with a very indecisive woman (me) and never made me feel rushed. He listened to what I was saying and found me the perfect vehicle. Derrion handled the finance paperwork quickly and with a bit of humor. Overall it was an enjoyable experience. Definitely will buy from there again More