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Legends Toyota
Kansas City, KS
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They went the extra mile to make sure we got the car we wanted. It was cold out and they brought cars into the shop so we could look at them side by side. Then they stayed past closing time to get paper wanted. It was cold out and they brought cars into the shop so we could look at them side by side. Then they stayed past closing time to get paper work finished up. Low pressure and very easy to work with. A++++++ More
I went in for a free oil change to test the service department and was thoroughly satisfied. As others have commented they did just what I asked them and did not try to sell unneeded services. I enjoye department and was thoroughly satisfied. As others have commented they did just what I asked them and did not try to sell unneeded services. I enjoyed working with Scott who listened to me very carefully and was friendly as was the Sales folks I met on the floor while I waited. I had an intermittent problem with my radio and they ordered a new one no questions asked unlike the dealer I purchased the vehicle from. Since I moved to KC I have not met a dealership that I enjoy working with and thus have bought vehicles while on business in Minneapolis and Chicago. I will definitely shop Performance for our next new car! More
The sales process was quick and relatively painless. I told Chris when i would be up to the dealership to test drive the vehicle and he had the car pulled up front warmed up and ready to go. It was a nic told Chris when i would be up to the dealership to test drive the vehicle and he had the car pulled up front warmed up and ready to go. It was a nice touch since it was cold and rainy that day. More
I was only shopping for a used car and really didn't plan to buy when I went in. I had seen a trade-in offer in the paper and didn't want that brand, so thought I would look at other offers. I picked Perfo to buy when I went in. I had seen a trade-in offer in the paper and didn't want that brand, so thought I would look at other offers. I picked Performance because I had a friend who had bought a car there last year after going to two other Toyota dealers in KC. The other dealers didn't seem to care that this was a serious inquiry for a purchase. So I had looked online at used cars on the Performance web site and called in. Ty answered my questions and invited me in to look this car over. I went in that evening after work and he showed me the car, invited me to drive it, and talked about the trade. I told him about my horrible experience purchasing a new car twenty years ago and how it took the joy out of it for me. I think he heard me. And I think they needed to sell a car because they offered me what I wanted for my trade. And Matt worked hard to get me a lower interest rate that beat my own credit union rate. He also was able to reduce the price of the warranty I wanted. This experience at Performance Toyota was over the top for me. These guys were polite and brought the joy of buying a car home to me. I wouldn't hesitate to recommend your dealership to family and friends. More
Everybody was as nice as could be. They did an inspection of my wife's 4Runner, and agreed that it only needed the work that I asked for. They did the work in about and hour and did it for a fair inspection of my wife's 4Runner, and agreed that it only needed the work that I asked for. They did the work in about and hour and did it for a fair price. I haven't been under the 4Runner to check on their work yet, but I haven't had problems with their quality of work in the past. More
My 2007 Camry experienced a major malfunction Thursday, February 12. The car was towed to Performance Toyota service department the next morning. The service department immediately assessed the problem, February 12. The car was towed to Performance Toyota service department the next morning. The service department immediately assessed the problem, repaired the car and was ready for us to drive the same afternoon. Under normal circumstances I would expect a three day turn-around and with the number of recall repairs the service department personnel are expected to perform I was expecting to wait a week before my car was repaired. Certainly not the same day the car was towed to the dealership. Not only was the malfunction was repaired but they even completed all of the recall repairs, to boot. The staff was friendly, helpful, and professional in every way. My wife and I do not have our cars serviced and repaired anywhere else and we know where we will buy our new cars, Performance Toyota of Kansas City, Kansas. More
I had made appt. with service dept. to have my Tundra truck in for a wheelalignment, a check of some wind noise in R front pillar and also to have my cab inside detailed since a can of pop 2 wks. ago exp truck in for a wheelalignment, a check of some wind noise in R front pillar and also to have my cab inside detailed since a can of pop 2 wks. ago expoded inside and spewed ice and pop everywhere on my dash, headliner and seats. They all went out of there way to give me a loaner, inthis case a 1010 4 Runner with 3 miles on it- a beautiful SUV. They trusted me to be careful and said to not worry about the gas. I kept the car overnight and was to switch it out with my truck the next P.M.; however, it was not quite ready and Brian told me to go ahead and keep it until the following Mon. When I swapped it out, he had me go out and check the truck to see if I was satisfied first and they had done an excellent clean up job as well as on the other things. The procedure was very well outlined to me and explained thoroughly and both guys were certainly courteous and helpful. They both went out of their way to make sure I was satisfied. I will continue to return for service here and not go anywhere else!!! More
I recently leased a 2010 Tundra from Performance Toyota. From the moment I walked in they did everything they could to make me feel at ease. They did not have the excact truck I was looking for, but they g From the moment I walked in they did everything they could to make me feel at ease. They did not have the excact truck I was looking for, but they got the exact truck I was looking for, and had it ready to go the next day. I will be sending all my friends and family to Performance Toyota. More
I have visited many Dealerships looking for the Perfect Vehicle. I despise Car Salesmen and I have got to hand it to these 2 Gentlemen, Jon Tucker and Ty Beel, they were not your typical Car Dealer Team. T Vehicle. I despise Car Salesmen and I have got to hand it to these 2 Gentlemen, Jon Tucker and Ty Beel, they were not your typical Car Dealer Team. This was the best expierence. They asked me exactly what I neeeded and wanted in a vehicle, not only did they ask me these questions but they listened and sold me the Perfect Vehicle for my lifestyle. 2010 Toyota Venza! More
I came in just curious to know what my Highlander was worth as I was looking to trade it or sell it and by a used Rav4 with AWD. They made me such a great offer on my trade and had the exact vehicle I w worth as I was looking to trade it or sell it and by a used Rav4 with AWD. They made me such a great offer on my trade and had the exact vehicle I was needed at a very good price. They worked with me and for me to accomplish something in one day that I thought was going to take weeks or months. More