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Legends Toyota
Kansas City, KS
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I went to my local Toyota dealer looking into leasing and I drove away in a 2011 Toyota Camry. It was that simple, I had no intention of getting a car that day just info. Charlie explained everything to me I drove away in a 2011 Toyota Camry. It was that simple, I had no intention of getting a car that day just info. Charlie explained everything to me and after a test drive, I was filling out paperwork. It was the best buying experience I have ever had. Quick, simple, and a great deal. More
My family went into the dealership to discuss a vehicle we prevously bout and were having problems with. We were at the dealership for 1 hour and during that time we were approved for a new loan and in ou we prevously bout and were having problems with. We were at the dealership for 1 hour and during that time we were approved for a new loan and in our new car driving away with a STRESS/HASSLE FREE experience. We were extremely elated to have such a great experience and a newer car to boot!!! Great service/great staff that goes above and beyond to service the needs of their customers!!! More
We went in to buy a new Sienna. Marcus Eaton started helping us, but stopped twice to take personal phone calls and once for a friend who 'dropped in' to visit. While he talked with his friends, my husb helping us, but stopped twice to take personal phone calls and once for a friend who 'dropped in' to visit. While he talked with his friends, my husband and I went over the options and picked a van. We worked on numbers for quite awhile and finally came up with a figure that worked for both the dealership and us. We put down a deposit and waited for our van to come in. We weren't thrilled with the service, but as an Army family we knew we would not be using them for our van's service. After a week the manager John Tucker called us. We ahd stopped looking for a van because we thought we were done shopping. Mr. Tucker said they couldn't FIND our van. We were willing to take any one of 5 exterior colors and any interior. We just wanted a XLE Sienna, that's it. We had not picked ONE thing that was not in the package. He said,"As a woman you had too high of expectations." He then asked to talk to my husband. Apparently working with a 'wife' wasn't up his alley. Mr. Tucker was a complete pig. He said he would get us back our deposit money. I had to call after three days and again ask for our money back. He was xxxx to work with. If you are wondering why this dealership has such high ratings??? Well, let me tell you how they push this website. They say "oh, we can throw in some free maintence or a roof rack if you give us a great review on dealerrater.com" It is a scam. The dealership may have some great people, but the manager is NOT one of them. And, the salesman simply doesn't have enough power to help when push comes to shove. I would tell everyone to shop ANYWHERE else. This dealership was a nightmare. More
Charlie Ross was very quick and responsive to the email inquiry we sent regarding the ad. Once on site he helped us select the right vehicle to meet our requirements. He and Matt worked very closely with inquiry we sent regarding the ad. Once on site he helped us select the right vehicle to meet our requirements. He and Matt worked very closely with us to select the right financing program to meet our needs. Highly recommend. More
Having been to the dealership in the past I was already comfortable with their service. This time they really did all they could to make sure I was taken care of. I hope that I do not have anymore proble comfortable with their service. This time they really did all they could to make sure I was taken care of. I hope that I do not have anymore problems with my Tundra, but I am sure it will be taken care of if I do. Thank you to all involved. Gerald Kahle More
Charlie Ross, Chevis and Matt were all great to deal with, while purchasing my 2010 Corolla. Everyone was professional and helpful during my purchase last Sunday. Perforance Toyota even started me off w with, while purchasing my 2010 Corolla. Everyone was professional and helpful during my purchase last Sunday. Perforance Toyota even started me off with a full tank of gas. Thanks Charlie, and the Performace Team! Greg A. More
Great car buying experience. Marcus Eason was very helpful and knowledgable with the Camry I was wanting to purchase. I was referred to this dealership by two different family members, and I am glad helpful and knowledgable with the Camry I was wanting to purchase. I was referred to this dealership by two different family members, and I am glad that I took their advice. I highly recommend this dealership if people are in the market to purchase a Toyota. More
I found that Chevis is a very nice person who took all I found that Chevis is a very nice person who took all the time that I needed to make a decision on a truck. The sales manager also was super. I I found that Chevis is a very nice person who took all the time that I needed to make a decision on a truck. The sales manager also was super. I would buy from these guys again.. VERY SATISFIED. All of the people at the dealership treated me very well. More
Great, friendly people who worked hard to make the sale. Gave us a wonderful trade-in towards a new car. Stayed open late to arrange financing and turned on the TV for us while we waited for another couple Gave us a wonderful trade-in towards a new car. Stayed open late to arrange financing and turned on the TV for us while we waited for another couple to complete their financing. Also offered water. More
We just purchased a 2010 Corolla S from this dealership. Upon our first visit, we were greeted by our salesman Marcus Eason within 15-20 seconds from parking our car. He quickly asked about our needs and w Upon our first visit, we were greeted by our salesman Marcus Eason within 15-20 seconds from parking our car. He quickly asked about our needs and we were driving what would become our new vehicle in no time. We dealt with Marcus and Robert Kucerik (sp.?) and arrived at a reasonably good deal relatively quickly. I am not particularly a Toyota "fan", however I am enjoying our new car and I am growing to like it. We chose it almost solely on the fact that it is an IIHS Top Safety Pick. The various members of the team at Performance Toyota have proven to be a pleasure to work with (and I am quite a "picky" customer). Marcus, Robert, Brian and Chris in service, the finance officer and the business office employees have all been a pleasure to work with. Our car has a small blemish of unknown origin on the roof and they are working with us to get it resolved. I have no doubt that I will be satisfied with the results. They have given me no reason to doubt them so far. As I stated before, I am a very particular customer and this car buying experience has been great. We got a great car, at a reasonable price and without the headaches that so many other dealerships perpetuate. I would gladly purchase another car from this dealership and recommend them to anyone who wants a fair deal with minimal fanfare and wasted time. More