Legends Toyota
Kansas City, KS
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This was the worst experience I have had a dealership. The minute I walked on the lot the sales guy was saying "They have the lowest prices in town and no one can beat them." He never once asked me what a The minute I walked on the lot the sales guy was saying "They have the lowest prices in town and no one can beat them." He never once asked me what are you wanting out of the car, how much are you looking to spend, or what is important to you. While running the numbers he never asked if I wanted the $1,000 off or no interest for 60 months. He assumed I wanted the $1,000 off and 36 months so when he came back the amount was $710/month. Twice what I wanted to spend, but he never asked. I told him the offer I had from another dealership and asked if he could match. After two more tries he got close, but he kept drawing an "x" and a line and asking me to sign it randomly. I was not going to sign some line. When I decided I was not sure I said I would have to think about it. He then said that once I left the lot the offer was no good. That didn't sit well with me. This guy didn't care about me only the sell. The other dealership said their offer was good for as long as the car was on the lot. I went back to the other dealership that offered the same car at $4,000 less, gave me $6,000 for my trade in, met my monthly payment requirements and I asked them to throw in an extra and no additional cost...and they did. Three times I have been contacted by the Legends people asking why I didn't buy and when I e-mailed back saying why I got no response. No sorry or anything. I would not recommend them. They are not the cheapest in town and their sales tactics are outdated. More
Everyone from the receptionist to the Sales Manager to the Salesperson Chevis Reid were very friendly and great to work with. I am a pretty picky customer when it comes to purchasing vehicles, and ultima the Salesperson Chevis Reid were very friendly and great to work with. I am a pretty picky customer when it comes to purchasing vehicles, and ultimately I didn't find the vehicle I was specifically looking for there, but when the day comes to purchase a new vehicle in the future, they will be the first place I go, solely based on the friendliness of the staff and in particular Chevis Reid. More
GREAT DEALERSHIP. THEIR NEW LOCATION IS OUTSTANDING. GREAT DEALERSHIP. THEIR NEW LOCATION IS OUTSTANDING. EVERYONE IS VERY HELPFUL AND READY TO DO WHAT EVER IT TAKES TO MAKE THE DEAL RIGHT FOR EVERYO GREAT DEALERSHIP. THEIR NEW LOCATION IS OUTSTANDING. EVERYONE IS VERY HELPFUL AND READY TO DO WHAT EVER IT TAKES TO MAKE THE DEAL RIGHT FOR EVERYONE. More
Salesmen were great and really tried to work with us on our trade. We felt like they had a great attitude and were friendly. Some other places were not as accommodating. our trade. We felt like they had a great attitude and were friendly. Some other places were not as accommodating. More
The entire staff was very friendly and helpful. We apprectiated David listening to our needs and concerns about buying a Toyota. He listened and answered questions but did not do the "pushy salesman" apprectiated David listening to our needs and concerns about buying a Toyota. He listened and answered questions but did not do the "pushy salesman" routine that we usually experience with car salesmen. Instead he was helpful and friendly without being overbearing. The whole transaction went very smoothly and very quickly. We are enjoying our new car and look forward to having it for a long time and we will recommend Legends Toyota to our friends and family. More
As soon as we walked into the dealership we felt that they knew what they were talking about and they wanted to sell us our Prius. They were also helpful in working with us to obtain the best deal they c they knew what they were talking about and they wanted to sell us our Prius. They were also helpful in working with us to obtain the best deal they could offer. We had not had the best service at another dealership so this was a welcome relief. We would definately buy another car there if the opportunity should arise. More
Our experience at Legends Toyota and with Chevis Reid was outstanding. In my entire life I have never dealt with a person and a dealership that truely cared about their people and worked hard so that eberyo outstanding. In my entire life I have never dealt with a person and a dealership that truely cared about their people and worked hard so that eberyone can be happy. Pleasurable experience and will recommend dealership and Chevis to all we know. Respectfully, Vaughn Strong More
I already knew what type of car I was looking for when I went there. However Darrin still showed me around the lot.. He worked with the finance department to get me what I wanted which was the 0% apr for 60 went there. However Darrin still showed me around the lot.. He worked with the finance department to get me what I wanted which was the 0% apr for 60 months. Also still getting the rebate and even lower price.. I wasnt satisfied with my first choice of car that I chose based on the color alone.. After learning that there was other cars but of different color that had better options (blue tooth, xm radio ect.), I returned the next day. Darrin and the staff did every thing possible to make me happy being this was my first (new off lot) car purchase.. So they actually traded my first choice in for the car that had all the options I was looking for. So I would say that I was very satisfied. I have two kids that will be needing cars in the next few yrs.. I plan on them going here. It also doesnt hurt with the sales person being ** cute.. If I only were younger?? I do look forward to the times I have to go in for maintenance..To see the sales man. (( Darrin Sanders )) More
Performance Toyota is the best! Our salesman is Chevis Reid. This is the second vehicle we have purchased from him. He is wonderful to work with. Chevis is very knowledgable about the vehicles. He is very Reid. This is the second vehicle we have purchased from him. He is wonderful to work with. Chevis is very knowledgable about the vehicles. He is very patient. He is fun to talk to and has a wonderful sense of humor. Everyone worked until almost 10 pm to get my car ready to go. Chevis, the manager, the finance woman, and the porter all stayed very late to allow me to take my car home that night. We continue to have our truck serviced at this dealership because they are friendly, knowledgeable and fantastic to work with. More
Very friendly! Loved working with our sales lady Mary. She was so helpful through the whole process of showing us the car to financing the car. She even took the time to show me how to set up my blue toot She was so helpful through the whole process of showing us the car to financing the car. She even took the time to show me how to set up my blue tooth while we were waiting. Best service I've ever had at a dealership in the kc area. More