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Legends Toyota

Kansas City, KS

4.8
788 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 788 reviews

August 05, 2023

I worked with Austin and Alex on a new Tacoma. The transaction was flawless!! No surprises other than great service!! More

by Scooter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Alex
Aug 08, 2023 -

Legends Toyota responded

Thanks so much! We really appreciate your great review! I’m really glad that everything went well for you! -Duce Lett (General Manager)

August 01, 2023

We purchased a used 2023 Camry Hybrid from this dealership 7/3/23. The Show Room Rep stated that since it was used the 2nd key to the vehicle could be picked up by the end of the week. They would c More

by Buyer
Purchase Time
Recommend Dealer
No
Employees Worked With
Show Room Rep & Sales Rep
Aug 03, 2023 -

Legends Toyota responded

I’m really sorry this happened. I’m glad we were able to get it resolved for you in the long run, but sorry it took us too long. We were able to reach your husband last night, and we were really thankful for his time on the phone. If you’d like to discuss this more yourself, I’d love to hear from you. You can email me at dlett@legendstoyota.com any time you’d like! Hopefully we can make it right and turn your experience around! -Duce Lett (General Manager)

June 20, 2023

Worked with Evan Donahue to get some service work done on an older corolla. He did a great job, explained everything and kept me posted on the progress on my vehicle. More

by dfhbearcat
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Donahe
Jun 21, 2023 -

Legends Toyota responded

Thanks so much for the nice shout out for Evan! We really appreciate it! -Duce Lett (General Manager)

June 01, 2023

Don't use the service center here. I had to leave my Toyota Tundra for several days to have my alternator replaced. Firstly, they are charging entirely too much for their service, b More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Bross, Thomas Her, Kevin Powell
Jun 02, 2023 -

Legends Toyota responded

We appreciate your perspective. Labor rates are definitely a rising cost around the industry right now and something we monitor constantly. We are actually the lowest total cost of labor of any Toyota store in our market. As far as the theft is concerned. That is something that would be handled by your insurance company. With no way of documenting what was in your vehicle, there just isn't a way that we can be liable for the belongings. Best of luck. -Duce Lett (General Manager)

April 14, 2023

Brought my truck in for estimates and work after hitting something in the road that blew out the tire and damaged the rim. My service adviser, Chris Herbst was fantastic to work with. He took all my infor More

by rdeas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Herbst
May 24, 2023 -

Legends Toyota responded

Wow! Thanks so much for the awesome review! We really appreciate you taking the time to let us know about the experience that you had with our team! -Duce Lett (General Manager)

March 30, 2023

I bought a RAV4 2023 hybrid, Tony and Derek made my experience wonderful and easy More

by contact.marlolebron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales department Derek and Tony
Apr 01, 2023 -

Legends Toyota responded

Thanks so much! It means a lot that you took the time to let us know about your experience with the team! -Duce Lett (General Manager)

February 19, 2023

Amber and Austin were great to deal with. They made buying our car so easy!! More

by Lance and Connie
Recommend Dealer
Yes
Employees Worked With
Amber and Austin
Feb 22, 2023 -

Legends Toyota responded

Thanks so much! We really appreciate the great review! -Duce Lett (General Manager)

January 14, 2023

Derrick was a pleasure to work with. Very personable and friendly. Highly recommend this dealership. No pressure sales was a bonus. More

by tpruter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Martinek
Jan 20, 2023 -

Legends Toyota responded

Thanks so much! We really appreciate it! -Duce Lett (General Manager)

December 31, 2022

Mike Williams was great, very professional and friendly. Made our experience quick and enjoyable. We will be back, More

by Shackgal
Recommend Dealer
Yes
Employees Worked With
Mike Williams
Jan 02, 2023 -

Legends Toyota responded

Thanks so much!! We really appreciate the nice feedback! -Duce Lett (General Manager)

December 18, 2022

Mike and Derek made the process of buying a used car simple and smooth. Thank you. More

by Dan H.
Recommend Dealer
Yes
Employees Worked With
Mike and Derek
Dec 19, 2022 -

Legends Toyota responded

Thanks Dan! We really appreciate the nice review! -Duce Lett (General Manager)

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