Legends Toyota

I felt like Doug was pushing me towards a car that I didn't want. I told him I wanted a Toyota Yaris but when he showed me the only one they had on the lot it ended up being a manual and granted I can didn't want. I told him I wanted a Toyota Yaris but when he showed me the only one they had on the lot it ended up being a manual and granted I can drive that, I'm not very good at it. When I told him it wasn't what I was looking for he showed me a corolla which I felt was out of my price range and especially for a 2004. He kept pushing trying to get me to buy it which made me uncomfortable. At the very least he did have my car appraised for its trade in value which I found helpful for the next time I go looking for a newer car. More

The entire experience was the best that I have ever had when buying a car. Dean took the time to show me several cars in the price range that I had requested. When I picked out the car that I wanted, I too when buying a car. Dean took the time to show me several cars in the price range that I had requested. When I picked out the car that I wanted, I took it for a test drive. Well then of course I really liked the way the car drove and I bought the car. Dean is not the type of salesman that will pressure you at all, he thouroughly explains everything about the car and will answer all questions that you may have. You are treated like a person and not just another person trying to buy a car. After Dean had finished all of the paperwork needed he then introduced me to Chevis Reid who was the accounting speacialist. Chevis was professional as well and explained all of the paperwork that I was signing easily to understand. I really felt like I was the only customer that mattered, I was treated with respect and I left the dealership with a great feeling that these people really do care about their customers. I highly recommend Dean Nowe at Legends Toyota to buy your next car from. Thank you, for a great experience. More

They had a large inventory of the vehicle we were interested in. Jay was very friendly and was not to pushy to get us to buy. He explaned the vehicle to us and work with us to get us the price we n interested in. Jay was very friendly and was not to pushy to get us to buy. He explaned the vehicle to us and work with us to get us the price we needed. We closed the deal the same day. More

Aaron Connolly was a great salesperson. He was very knowledgeable and helpful. I would highly recommend Aaron. I did not appreciate the way the salesmanager handled things. I felt treated like a f knowledgeable and helpful. I would highly recommend Aaron. I did not appreciate the way the salesmanager handled things. I felt treated like a female who had never bought and car and didn't know anything. Asking what payment I wanted to make and then asking for my down payment before I had even met with the finance manager. I was suppose to be called by Wednesday (after buying the car on Saturday) to set up a time to put on the side molding. I finally had to call the dealer on Friday to set something up. I was put on hold for a long time until they found the part that wasn't even under my name. More

Getting the paper work done was a little slow but he was apologetic and he was trying to get everything done as quick as he could. We love the car and we love toyota! apologetic and he was trying to get everything done as quick as he could. We love the car and we love toyota! More

The dealership is situated in an excellent Kansas City location; and it made the car purchase process as simple and enjoyable as possible. Service and facilities are the best I have ever encountered, and location; and it made the car purchase process as simple and enjoyable as possible. Service and facilities are the best I have ever encountered, and the sales staff is knowledgeable and exceptionally helpful. More

We had signed papers to purchase a Corolla and while waiting for delivery my job situation changed. Surprisingly, they let us out of the deal without any fuss. 5 stars!! They were very friendly and mad waiting for delivery my job situation changed. Surprisingly, they let us out of the deal without any fuss. 5 stars!! They were very friendly and made the whole experience pleasant. More

The people at Legends Toyota were very friendly especially JaVan Clayton. He was great! He was professional, very attentive to my needs and was very patient. I loved the experience and would rec especially JaVan Clayton. He was great! He was professional, very attentive to my needs and was very patient. I loved the experience and would recommend him to anyone! More

Ahh! So frustrated with Legends Toyota! I felt like Doug had no idea what I was looking for and wouldn't listen to me when I told him my price point and what I needed. Legends is about a 45 min drive for me had no idea what I was looking for and wouldn't listen to me when I told him my price point and what I needed. Legends is about a 45 min drive for me (and I have two kids, am pregnant, and it's 105 degrees outside)- he kept pushing me to 'just come on in and look'. No- tell me what you have, and i'll come in if it's worth my while. Well finally he tells me 'I have plenty of vans on the lot, come on out and look.' Fine- so we all drive out, and look at two vans (yes only two) and both were at least 7 thousand above my price range. Very frustrating. In fact half way through dealing with Doug on the phone and being frustrated, I switched to Javan- and he was great!! I do recommend him- I felt like he understood my situation and would listen to me on what I wanted, but overall the experience was not even close to what I was used to (loved Molle and Superior). Prices are some of the best in the metro, and building is beautiful, but that doesn't make up for customer service. Don't go here. More

The sales staff was friendly, efficient and knowledgeable. I was treated with respect and the whole process was explained as we went along. I especially liked the process of turning over the knowledgeable. I was treated with respect and the whole process was explained as we went along. I especially liked the process of turning over the auto to the new owner as we were in a separtate room with the auto inside and all aspects of the auto were explained again. That was a good finishing touch. More