Legends Toyota
Kansas City, KS
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They had a large inventory of the vehicle we were interested in. Jay was very friendly and was not to pushy to get us to buy. He explaned the vehicle to us and work with us to get us the price we n interested in. Jay was very friendly and was not to pushy to get us to buy. He explaned the vehicle to us and work with us to get us the price we needed. We closed the deal the same day. More
Aaron Connolly was a great salesperson. He was very knowledgeable and helpful. I would highly recommend Aaron. I did not appreciate the way the salesmanager handled things. I felt treated like a f knowledgeable and helpful. I would highly recommend Aaron. I did not appreciate the way the salesmanager handled things. I felt treated like a female who had never bought and car and didn't know anything. Asking what payment I wanted to make and then asking for my down payment before I had even met with the finance manager. I was suppose to be called by Wednesday (after buying the car on Saturday) to set up a time to put on the side molding. I finally had to call the dealer on Friday to set something up. I was put on hold for a long time until they found the part that wasn't even under my name. More
Getting the paper work done was a little slow but he was apologetic and he was trying to get everything done as quick as he could. We love the car and we love toyota! apologetic and he was trying to get everything done as quick as he could. We love the car and we love toyota! More
The dealership is situated in an excellent Kansas City location; and it made the car purchase process as simple and enjoyable as possible. Service and facilities are the best I have ever encountered, and location; and it made the car purchase process as simple and enjoyable as possible. Service and facilities are the best I have ever encountered, and the sales staff is knowledgeable and exceptionally helpful. More
We had signed papers to purchase a Corolla and while waiting for delivery my job situation changed. Surprisingly, they let us out of the deal without any fuss. 5 stars!! They were very friendly and mad waiting for delivery my job situation changed. Surprisingly, they let us out of the deal without any fuss. 5 stars!! They were very friendly and made the whole experience pleasant. More
The people at Legends Toyota were very friendly especially JaVan Clayton. He was great! He was professional, very attentive to my needs and was very patient. I loved the experience and would rec especially JaVan Clayton. He was great! He was professional, very attentive to my needs and was very patient. I loved the experience and would recommend him to anyone! More
Ahh! So frustrated with Legends Toyota! I felt like Doug had no idea what I was looking for and wouldn't listen to me when I told him my price point and what I needed. Legends is about a 45 min drive for me had no idea what I was looking for and wouldn't listen to me when I told him my price point and what I needed. Legends is about a 45 min drive for me (and I have two kids, am pregnant, and it's 105 degrees outside)- he kept pushing me to 'just come on in and look'. No- tell me what you have, and i'll come in if it's worth my while. Well finally he tells me 'I have plenty of vans on the lot, come on out and look.' Fine- so we all drive out, and look at two vans (yes only two) and both were at least 7 thousand above my price range. Very frustrating. In fact half way through dealing with Doug on the phone and being frustrated, I switched to Javan- and he was great!! I do recommend him- I felt like he understood my situation and would listen to me on what I wanted, but overall the experience was not even close to what I was used to (loved Molle and Superior). Prices are some of the best in the metro, and building is beautiful, but that doesn't make up for customer service. Don't go here. More
The sales staff was friendly, efficient and knowledgeable. I was treated with respect and the whole process was explained as we went along. I especially liked the process of turning over the knowledgeable. I was treated with respect and the whole process was explained as we went along. I especially liked the process of turning over the auto to the new owner as we were in a separtate room with the auto inside and all aspects of the auto were explained again. That was a good finishing touch. More
I have been in the Sales Business 40 Years. I would highly recommend Leo to anybody I hear thats looking to puschase a car. I found him to be accomadating,knowlegebleand in general a all around custome highly recommend Leo to anybody I hear thats looking to puschase a car. I found him to be accomadating,knowlegebleand in general a all around customer pleaser. I think you shoul give him a bonus. More
Sales Rep was very friendly, welcoming, understanding, and catered to our families needs. Customer service was awesome and 5 star. We had no pressure to buy and we were told we could walk away anytime. and catered to our families needs. Customer service was awesome and 5 star. We had no pressure to buy and we were told we could walk away anytime. We work exclusively with one person and never had a third party closer come in and take over negotiations. Paper work was simple, easy to understand, everything explained and sales rep even helped us get a lower APR. We have two children and were able to keep them engaged in fun activites( wii, movies, sticker books, etc etc) at the dealership with no distractions. Price of SUV was within market price especially for the quality of the SUV. Suv was cleaned and fully detailed top to bottom inside and out after purchased and sales rep even helped us move car seats to new vehicle. This dealership is not only selling cars they are making lasting relationships A+ More