
Legends Toyota
Kansas City, KS
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This was the first pleasant new car buying experience I have ever had. Sharrieff McIntosh was a pleasure to work with. We had also visited another (closer to home) dealership first. I can say we only bo have ever had. Sharrieff McIntosh was a pleasure to work with. We had also visited another (closer to home) dealership first. I can say we only bought from Legends Toyota because of Sharrieff. I would recommend this dealership to my friends. More
I had been to another dealership to shop for a RAV 4. I had questions that had not been answered satisfactorily, so I called Legends. My initial contact was with Leo when I called to get further details. E had questions that had not been answered satisfactorily, so I called Legends. My initial contact was with Leo when I called to get further details. Even on the phone he was very helpful and enthusiastically answered all of my questions. It had been 13 years since I had bought my last Rav 4 and so was ready to take the step to replace it. Leo and Kevin worked hard to get us a price with the monthly payments that fit our budget, even going so far as to make sure they found one in the color I wanted. When it arrived and we went to pick it up the excellent customer service we had received initially continued. Leo even included a set of floor mats -- now that's the type of little detail that makes a customer feel special! Chevis ensured the processing of the final paperwork went fairly quickly and smoothly. The property is beautiful. It is obvious much thought went into the comfort of guests. While waiting for our turn to complete paperwork we were very comfortable. Overall this was the best experience I have had with an auto dealership. I will definitely be recommending Legends Toyota to everyone. And I know we will be back the next time we need to purchase a vehicle. More
Mary did an amazing job as a car broker. She was fair, honest about whether upgrades were useful and very knowledgable about differences in cars. I bought a rav4 from her and couldn't have asked for more honest about whether upgrades were useful and very knowledgable about differences in cars. I bought a rav4 from her and couldn't have asked for more. She really goes out of the way for here customer. Next time you buy a car ask for Mary Witt. More
I bought my Highlander from them when they were Performance Toyota and it was the worst buying experience I have ever had! They tried the old bait and switch then when they realized they couldn’t Performance Toyota and it was the worst buying experience I have ever had! They tried the old bait and switch then when they realized they couldn’t pull that one off I got the car is lost somewhere in Chicago. I swore I would never go back but, my wife said, give them a try since they moved to the new location. The Highlander is still under warranty and one of the power outlets stopped working. I made an appointment for Saturday morning and got there on time. I was just left sitting there waiting in my vehicle while service managers and cigarette smoking salesmen milled about. I finally walked in to the service office and told them the power outlet was broken. Well, after one hour of waiting the female service manager came out and told me, drum roll please, the power outlet was broken! I was dumbfounded, I told them it was broken when I arrived and it only took them an hour to diagnosis the problem. They have some real rocket surgeons working in the back…. Now I have to come back another day to have it fixed since they don’t stock what I believe to be a very common part. I’m in the market for another vehicle and I will not even consider this dealership. More
I purchased a new Toyota Camry SE at the end of August and could not be more pleased with my shopping experience. I'm a long time Toyota owner, so I knew what I wanted, but it had been 14 years since I'd and could not be more pleased with my shopping experience. I'm a long time Toyota owner, so I knew what I wanted, but it had been 14 years since I'd bought a car (got to love the Toyota quality!) so I was way out of practice on the process. I had called a dealer ship in KC and go a non-response to my question and then visited another where I had to actually walk into the lobby to find a sales person to help. After those two mediocre experiences I had almost talked myself out of even trying, but my mom had been to visit Legends, and Bill, knowing what type of car she was looking for had kept in touch with her since her visit. She called to him to ask what he had on the lot for Camry's, and the rest is history. We were actually greeted by several sales people when we arrived, none of which were overbearing, and all of which you could recognize as employees. Within a couple of hours my car was bought and the experience could not have been smoother. More
Mr. Cantrell was very patient with me, every question I asked him, he had an answer for it! I will definitely recommend any friends or family to Mr. Cantrell, he was very very helpful with me and my purcha asked him, he had an answer for it! I will definitely recommend any friends or family to Mr. Cantrell, he was very very helpful with me and my purchase! More
I bought a used 2011 Toyota Camry LE for 16k. The asking price was 17k, but the dealer was very negotiable. Sharrieff was a delight to work with. He was real laid back and treated me with the utmost respect price was 17k, but the dealer was very negotiable. Sharrieff was a delight to work with. He was real laid back and treated me with the utmost respect. He stated before the test drive that he was going to be real honest and not cheat anyone. I am delighted with the service given and would recommend Legends Toyota and Sharrieff to anyone looking to purchase a new or used vehicle. More
Our experience at Legends Toyota has been a great experience. So great, my mother in law and brother in law both bought vehicles there after my wife and I did. They did not pressure us; showed us aro experience. So great, my mother in law and brother in law both bought vehicles there after my wife and I did. They did not pressure us; showed us around, respected our time to look by ourselves, and were very knowledgeable. It has been 3 months and we are still enjoying our vehicles. More
JaVan made buying our slightly used Corolla a great experience. We will recommend JaVan and Legends Toyota to our friends in the future! Thanks! Extra word. experience. We will recommend JaVan and Legends Toyota to our friends in the future! Thanks! Extra word. More