Legends Toyota
Kansas City, KS
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I was trying to buy a new minivan over the internet. I found Legends Toyota's sales technique pushy and was hesitant to even visit them. They urged me to come see their vehicle WITHOUT telling me that it found Legends Toyota's sales technique pushy and was hesitant to even visit them. They urged me to come see their vehicle WITHOUT telling me that it was a DEMO MODEL. It was a waste of my valuable time to spend an hour driving and I feel that it was unethical not to tell me ahead of time that the vehicle was a demo. The minivan was in the showroom with a dead battery and they kept me in the showroom trying to agree on terms before a tech finally came out with a battery pack. It was only then that they admitted it had 1,300 miles on it! They had that vehicle for a long time, they obviously knew its demo status. Then they had the nerve to try and sell me one of their other models! I would NOT recommend this dealership or the shady tactics they use. More
They went the extra mile to put us in the new 2012 They went the extra mile to put us in the new 2012 Tacoma, as far as price was concerned. Very friendly and knowledgeable. Although we did not pur They went the extra mile to put us in the new 2012 Tacoma, as far as price was concerned. Very friendly and knowledgeable. Although we did not purchase the truck, if we decide to buy a vehicle, we will certainly go to them. More
Representative was very knowledgeable of vehicle operation and technology. They were both very pleasant to work with. The Customer Service was excellent overall. Representatives were prepared wit operation and technology. They were both very pleasant to work with. The Customer Service was excellent overall. Representatives were prepared with information and made this transaction go smoothly. Thanks to Bill and Kevin. More
I brought my Tundra in for service, It was fast and easy to check in and to check out. Chris Schermbeck was very friendly and helpful. Let me know what my vehicle needed for maintnance and didnt try to sell to check in and to check out. Chris Schermbeck was very friendly and helpful. Let me know what my vehicle needed for maintnance and didnt try to sell me anything i didnt need. I would definately recommend this dealership to anyone. More
Aaron Connolly is THE salesman you want to talk to if your looking to buy a new or used car. He really helped me find the right vehicle at the price. A+ for Aaron Connolly and Legends Toyota. your looking to buy a new or used car. He really helped me find the right vehicle at the price. A+ for Aaron Connolly and Legends Toyota. More
The staff were excellent and friendly to deal with. Dean Nowe was very helpful, enjoyed working with him as well as just visiting with him. Dean was very informative and helpful, would not hesitate to reco Nowe was very helpful, enjoyed working with him as well as just visiting with him. Dean was very informative and helpful, would not hesitate to recommend him to anyone! The Evening Manager, Rob _____, was likewise very willing to work with me on my trade and the final cost of my new vehicle. Likewise was the young man Ches [(?) - sorry don't exactly recall his name], who completed the paper work and explained all the charges, details, etc. The new dealership is very nice and comfortable. Wish I could afford another car...would definitely go there! Jeannie Cornish More
Bill was great. We test drove 5 cars on a Sunday and was happy to do it. And even found some that were closer to our price range. We did not buy a car because we just started looking and even when Bill wo happy to do it. And even found some that were closer to our price range. We did not buy a car because we just started looking and even when Bill worked the price down, I was still not sure I could make the Monthy payments.. But Bill is great. More
The whole experience was positive. Javan Clayton, Sales Consultant,was knowledgable, courteous, funny and helpful. The office lady, I think her name was Claudia or Carla, was friendly and efficient. No Consultant,was knowledgable, courteous, funny and helpful. The office lady, I think her name was Claudia or Carla, was friendly and efficient. Not only did we get the Toyota vechile we wanted but the whole process went quickly and pleasantly. We would highly recommend Legends Toyota. More
This was the first pleasant new car buying experience I have ever had. Sharrieff McIntosh was a pleasure to work with. We had also visited another (closer to home) dealership first. I can say we only bo have ever had. Sharrieff McIntosh was a pleasure to work with. We had also visited another (closer to home) dealership first. I can say we only bought from Legends Toyota because of Sharrieff. I would recommend this dealership to my friends. More
I had been to another dealership to shop for a RAV 4. I had questions that had not been answered satisfactorily, so I called Legends. My initial contact was with Leo when I called to get further details. E had questions that had not been answered satisfactorily, so I called Legends. My initial contact was with Leo when I called to get further details. Even on the phone he was very helpful and enthusiastically answered all of my questions. It had been 13 years since I had bought my last Rav 4 and so was ready to take the step to replace it. Leo and Kevin worked hard to get us a price with the monthly payments that fit our budget, even going so far as to make sure they found one in the color I wanted. When it arrived and we went to pick it up the excellent customer service we had received initially continued. Leo even included a set of floor mats -- now that's the type of little detail that makes a customer feel special! Chevis ensured the processing of the final paperwork went fairly quickly and smoothly. The property is beautiful. It is obvious much thought went into the comfort of guests. While waiting for our turn to complete paperwork we were very comfortable. Overall this was the best experience I have had with an auto dealership. I will definitely be recommending Legends Toyota to everyone. And I know we will be back the next time we need to purchase a vehicle. More