Legends Toyota
Kansas City, KS
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After many years of loyal Toyota ownership, from the Camry I bought in 1996 to the Highlander that was my wife and my most recent purchase in 2010, you can imagine my concern when I found out my 2007 Ca Camry I bought in 1996 to the Highlander that was my wife and my most recent purchase in 2010, you can imagine my concern when I found out my 2007 Camry needed major repairs. The car has been serviced exclusively at Roger Smith & Sons (now Legends Toyota) as have all my other Toyotas. Unfortunately, the car was well out of warranty. From the Toyota Customer Care representative who took my initial phone call, to Chris Schermbeck, Tim Tripp, and the service technicians who worked with me at Legends Toyota, the service I received was excellent. The entire team went above and beyond what I expected to get my car repaired as quickly as possible. More
Great service, professional and completely honest. It makes very hard to use any other car dealership since it took care of all our needs. Dean Nowe is a fine salesman and went above and beyond to make s makes very hard to use any other car dealership since it took care of all our needs. Dean Nowe is a fine salesman and went above and beyond to make sure we got the vehicle we wanted at the price we were looking for. In all our car buying experience this was the very best. More
My boyfriend and I went to legends Toyota to look at a used Chevy cobolt. Although we didn't end up purchasing from them, we were both highly satisfied with the friendliness and patience of Broc! He was a used Chevy cobolt. Although we didn't end up purchasing from them, we were both highly satisfied with the friendliness and patience of Broc! He was a breath of fresh air after dealing with the aggressive sales tactics of superior Chevy. Broc showed us the cars we were interested in and didn't try to sell us on a car we couldn't afford. I will recommended him to all my family and friends considering a Toyota purchase. More
Every time I have dealt with anyone from this dealership I have been given the highest quailty of service. It is a pleasure to do business here. Thank you from a very happy customer. You are the reason I I have been given the highest quailty of service. It is a pleasure to do business here. Thank you from a very happy customer. You are the reason I choose Toyota for my choice in automobiles. More
Purchasing my new 4Runner from Legend's Toyota was a fantastic experience. Not only did I get the vehicle I wanted at a fantastic price, but I had the sense that I was being dealt with fairly and hones fantastic experience. Not only did I get the vehicle I wanted at a fantastic price, but I had the sense that I was being dealt with fairly and honestly (unlike a couple of other dealerships in the Kansas City metropolitan area). My sales associate, Chevis Reid, was superb - he went well beyond any reasonable expectation of professionalism - and I don't state this lightly. My original choice of vehicles was not in stock - after several unsuccessful attempts to pinpoint other vehicles, Chevis, along with his management team, was able to broker a deal with another dealership to allow us to "jump ahead" in line (the 4Runner I wanted is apparently a very difficult vehicle to find). Further, the entire sales team, from mechanics appraising my trade-in, to the managers who set the trade-in value, made the bottomline of the ultimate transaction as good as one could possibly hope for. Overall, one of, if not the, best high end item transactions I've ever taken part in. More
Legends Toyota is amazing. It is very clean and kid friendly. The play room for children made the experience that much better. Cory Devers was very informative about the vehicle we purchased. He had a friendly. The play room for children made the experience that much better. Cory Devers was very informative about the vehicle we purchased. He had an answer for every question we put before him. Cory was also honest, polite, and made us feel comfortable. It was the best experience we've had when purchasing a new vehicle. I will definitely be recommending him, this dealership, to family and friends. More
Before visiting any dealerships we searched extensively online. We contacted several dealerships, by phone and e-mail, in both Kansas and Missouri. Over a period of several months we inquired about three online. We contacted several dealerships, by phone and e-mail, in both Kansas and Missouri. Over a period of several months we inquired about three Tundras in stock at Legends Toyota. Legends Toyota's web site provided multiple photos and detailed information about each vehicle. Charlie Ross, in the Internet Sales Department, promptly answered all of our additional questions. When we did go to Legends Toyota to look at two Tundra models, Charlie was extremely knowledgeable about the differences between the vehicles. Not only that, he was able to compare the features of each model to the four Tundras we have previously owned, explaining in detail the differences in the mechanical, handling, convenience, comfort, and safety features. Charlie handled the negotiations for our trade and purchase in a professional manner, without using high-pressure sales tactics. We were comfortable with the staff at Legends and are very happy with the transaction and with our Tundra. We feel confident in recommending Legends Toyota and Charlie Ross. We will return to Legends when we're again looking for a new Toyota. More
Legends Toyota has far extended our expectations!!! We purchased our Chrysler 300 on December 31, 2011 and on January 30, 2012 I went to get the Missouri inspection done to tag the car only to find out th purchased our Chrysler 300 on December 31, 2011 and on January 30, 2012 I went to get the Missouri inspection done to tag the car only to find out the front tie rods were bad and the car would not pass inspection with the repair. I called Legends Toyota and they got me right in and replaced the tie rods at no cost. OUTSTANDING SERVICE!!! We will be back when we are ready to purchase our next vehicle! More
I can't find an exact word to describe more than EXCELLENT! I came in with a very 50/50 mindset because of credit doubts. Dean went above and beyond to get me the things I require to get my newer EXCELLENT! I came in with a very 50/50 mindset because of credit doubts. Dean went above and beyond to get me the things I require to get my newer vehicle and it happen. I was static on the way him and the finance people just will go to the impossible to make a deal happen and with out a doubt I will recommend this dealership for new cars, because if they can do this for a used car, You will leave driving if you are looking for a new car. They finance lady (sorry again) went through everything and explained everything and got what was best for me (I live in Fort Riley, away from the dealership) and got me to the place I was looking on payment. This was my first stop on 3 different Chrysler Aspens I was going to see that day and I didn't even leave after I got there. I know if Dean have to, he will drive you home if he can't get you in a car. This dealership is up for the business and make a good name and believe me they are in the right track. I am a US Army soldier, I went in uniform and I didn't get harassed like in other dealerships that they want to run your credit and then tell you what car you have to get. Keep up the good work Legends Toyota. God Bless and Thank You for your help on getting me my newer Aspen More
Robert and Joe both worked to give me the maxium amount for my Jeep Grand Cherokee and worked with me when to arrive at an excellant price. Tell them what you want how much you are willing to pay and leav for my Jeep Grand Cherokee and worked with me when to arrive at an excellant price. Tell them what you want how much you are willing to pay and leave the rest to them. More