Legends Toyota

I visited Legends Toyota in Kansas City, Kansas on a Sunday afternoon only because another Toyota dealer, closer to my home in Missouri, is closed on Sundays. However, I had visited the closed lot earli Sunday afternoon only because another Toyota dealer, closer to my home in Missouri, is closed on Sundays. However, I had visited the closed lot earlier that morning and found a vehicle I was interested in, a 2012 RAV4, Sport. I was met at Legends by sales consultant Gilbert Meyer. After describing what I was looking for, he showed me what was available on their lot. Although the color in the Sport model was not there, he said he could get it. I explained I had already found a vehicle I was interested in, but the dealership was closed. We went for a test drive in a model like I wanted. I told Gilbert if he would get the color I want, I would be happy to talk with him. The next day, Monday, I spoke with Gilbert and he told me he would get the RAV4 Sport in the color I want. On Tuesday morning, he called and said he was on his way to get it. I called him a short while later and he informed me he was returning to Legends with the car. He had gone to the Missouri dealership and got the car I had seen, without any guarantee I would purchase it. Later that morning, I met with Gilbert with knowledge of the vehicle's MSRP, factory invoice price, dealer cost, incentives, and other information to discuss a purchase. I told him I didn't want to waste our time and we needed to get to the total, final price quickly and to my satisfaction and I would not negotiate. He asked for my offer, I gave it to him, he presented it to his manager and it was immediately accepted. Do I feel I could have gotten the car at a better price by not mentioning a price first? Possibly, but because I had spent many hours researching before I went in, I know I still got a great deal and I am extremely satisfied with the price I paid and the friendly, personal service I received from Gilbert. I certainly don't feel I was taken advantage of. This was, without doubt, the best car-buying experience I have ever had. When service is required for my vehicle, I will return to Legends Toyota because of their Sunday hours. More

Awesome friendly, no pressure sales. Bill Cantrell knew his car information well and explained things with confidence and skill. He was able to fit me to my needs in a car better than I could have myself. his car information well and explained things with confidence and skill. He was able to fit me to my needs in a car better than I could have myself. He handled the deal in a very comfortable way for me. And kept appropriate contact with me as we worked out the numbers..Thanks BILL ! I got a fantastic trade in value and just a good deal all around. The finance department was easy to work with. Everyone wanted my happiness first! Even if I decided not to purchase the car. Kevin really helped me feel confident in my decision and was more than willing to just talk with me about it, and that eased my car buying experience. And Wow, what a great looking dealership building. I appreciate the Green methods of building it. Thanks Toyota for moving forward. Jill Peters More

Dean was professional, friendly, and proactive. He was easy to work with and very straightforward. His overall approach created a pressure free environment and made our car buying experience enjoyable. I easy to work with and very straightforward. His overall approach created a pressure free environment and made our car buying experience enjoyable. I would not hesitate in recommending Dean and Legends Toyota to my family, friends, and colleagues. More

They were very good working with me at Legend's Toyota. The service was good, the transaction was a little difficult becaue it wasn't a situation they normally encounter. The service was good, the transaction was a little difficult becaue it wasn't a situation they normally encounter. More

I had a great experience at legends toyota. They worked with me to get the car I wanted for a price I can afford. I would definately reccomend this dealership to otheres in the future. with me to get the car I wanted for a price I can afford. I would definately reccomend this dealership to otheres in the future. More

Ben Miller was very professional helping us find the car that fit in our price range. He showed our different options, and we got a lot nicer car than we thought we were going to be able to afford.He was ne that fit in our price range. He showed our different options, and we got a lot nicer car than we thought we were going to be able to afford.He was never overwelming and heped us through the whole process.At delivery a spare key was missing but he quickly set a appointment up and had a new key programed and cut for us.Being brand new, the delership is very comfortable and customer friendly. We would deffinently send friend or family to buy a new or used car from Ben Miller, at Legends Toyota. More

Dean was very friendly,honest and easy to work with.He tried his best to compromise our needs,and we appreciate everything he's done for us. Sincerely, tried his best to compromise our needs,and we appreciate everything he's done for us. Sincerely, JOE and PAT March 09,2012 More

Dean was great! Really awesome. Really enjoyed working with him. Dealership professional and competent. We started going to legends for service for our 1999 Rav. Then when we decided to buy new with a s with him. Dealership professional and competent. We started going to legends for service for our 1999 Rav. Then when we decided to buy new with a short window of 3 hours, we went to legends and got dean. He worked with us to get us taken care of quickly and courteously and professionally. Cannot say enough good things about dean and legends Toyota. We drove off the lot with a new car in less than 3 hours! Great service and attention to our personal needs. More

The entire purchase experience was actually quite enjoyable. A large selection of vehicles made it easy to look at or test out the various options and color packages that we were interested in. Aft enjoyable. A large selection of vehicles made it easy to look at or test out the various options and color packages that we were interested in. After several test rides, we selected the car we wanted and was able to reach a sales price without any posturing or protraced negotiations. Purchasing our 2012 RAV4 had the feel of buying from a friend instead of a dealership. We would recomend Legends Toyota and our sales person, Bill Cantrell to anyone wishing to buy a new car. More