Legends Toyota
Kansas City, KS
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I was browsing for hybrids at Legends Toyota in KC KS on a Sunday morning before the dealership opened. Lloyd Gillman, a sales manager, approached me and asked if he could help in any way. By the time I was a Sunday morning before the dealership opened. Lloyd Gillman, a sales manager, approached me and asked if he could help in any way. By the time I was about to leave, Lloyd introduced me to Gilbert for further assistance. Lloyd wrote down some info about my plans and then I left. The very next day I had been contacted and told that there had been offers on my trade in. Long story short, after doing some online research, by Tuesday I was driving a used (600 miles) Prius c. I felt as if the days of high-pressure, one-sided-car-buying-experience were over. It only took a little over an hour for all the paperwork and prep to be completed and I was on my way. By far the best car buying experience so far for me. Gilbert even called two days later to learn if all was copacetic. More
Had a great experience buying a year-old Toyota Highlander that I had found online. Charlie Ross was very prompt at answering any and all questions I had. The process was easy and I'm enjoying my Highlander that I had found online. Charlie Ross was very prompt at answering any and all questions I had. The process was easy and I'm enjoying my new vehicle! More
great dealership great salesman (Bill) helped me find the perfect car. he helped me and my feanci by talking to find what we was looking in a car and went and had us look at it and it was perfect perfect car. he helped me and my feanci by talking to find what we was looking in a car and went and had us look at it and it was perfect More
We love Toyota and have always been treated really well by Legends Toyota. We will always keep coming back as long as we keep having positive experiences. by Legends Toyota. We will always keep coming back as long as we keep having positive experiences. More
Shawn was our point of contact before we showed up at the dealership, and he did his best to make sure we picked the car we wanted. He was knowledgable about the product, being able to answer questions about dealership, and he did his best to make sure we picked the car we wanted. He was knowledgable about the product, being able to answer questions about navigation and horsepower. He took our needs into account, such as a moonroof, power everything, power seat, and spoiler. Shawn was pleasant to work with. Thanks! More
Aaron Hansberry is the best auto salesperson that we have encountered. He is knowledgeable, polite and patient. He has great follow through on what he promises. I always do my homework before a purchase. encountered. He is knowledgeable, polite and patient. He has great follow through on what he promises. I always do my homework before a purchase. Because of my research we initially walked out because one of the sales managers quoted us a figure for our trade that was several thousand dollars less that what KBB and NADA said it was worth plus it was $2000 lower than what another dealer had offered. His response to me was well "that is their opinion". While I was out of town the following week I received an email from Aaron saying that they could raise their offer on my trade by $1500. I was still not satisfied with the offer but because the vehicle we were looking at was so aggressively priced we went ahead with the deal. Kori in their finance office was also pleasant and did a good job of explaining things although I have yet to hear back from her on a quote I had requested on an extended warranty. In fairness to her the dealership was/is having IT issues so I don't know if she received my email. Overall this place is pretty darned good and I will certainly be referring my friends to Aaron. More
Excellent facility. Sales rep was patient and helpful. Had cars on the lot that fit our needs. Good product, love the hybrids and look forward to saving gas. Had cars on the lot that fit our needs. Good product, love the hybrids and look forward to saving gas. More
No hidden costs. We got what we paid for. All sales people were helpful, polite, and informative. The coffee was fresh and very good. The process was as timely as I had anticipated. people were helpful, polite, and informative. The coffee was fresh and very good. The process was as timely as I had anticipated. More
Shawn was great to work with. He was very thorough and professional. His follow-up, through, and professionalism made this purchase very enjoyable for someone who hates the car buying experience. Thanks s professional. His follow-up, through, and professionalism made this purchase very enjoyable for someone who hates the car buying experience. Thanks so much Shawn! More
We had a great car buying experience. Gary Prough was the best agent out of all the car dealers we went to before making our decision on a car. He was very knowledgable and he made it very easy. We are the best agent out of all the car dealers we went to before making our decision on a car. He was very knowledgable and he made it very easy. We are very happy with our experience and the car we chose. More