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Legends Toyota

Kansas City, KS

4.7
772 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 772 reviews

October 07, 2023

Derrick and Derik treated us great and were more than helpful with all our questions. More

by jimmyjarman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Oct 26, 2023 -

Legends Toyota responded

Thanks so much! We sure appreciate the nice shout out! -Duce Lett (General Manager)

September 27, 2023

In today's digital world, when you can buy absolutely ANYTING online, I opted for the visit to the deaslership (about 2 weeks ago). I have to say that I was pleasantly surprised by my in-person experienc More

by mcyulia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Carr; Juan Chavez
Sep 29, 2023 -

Legends Toyota responded

Thanks so much!

September 11, 2023

Kimberling Picazo/Austin, did an outstanding job, with selling me a 2023 Toyota camry. Kim is knowledgeable in car sales and answered all my questions, while dealing with other customers. Thanks for deali More

by Derek/Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberli
Sep 14, 2023 -

Legends Toyota responded

Thanks so much for the thoughtful review! We really appreciate it! -Duce Lett (General Manager)

August 23, 2023

We worked with Emily and Juan and both were professional and knowledgeable. Emily sent us photos of the interior and exterior of vehicle we were interested in prior to our arrival at the dealership. Juan More

by houndhvn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily and Juan
Aug 28, 2023 -

Legends Toyota responded

Thanks so much! We really appreciate the nice shout out for the team! -Duce Lett (General Manager)

August 05, 2023

I worked with Austin and Alex on a new Tacoma. The transaction was flawless!! No surprises other than great service!! More

by Scooter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Alex
Aug 08, 2023 -

Legends Toyota responded

Thanks so much! We really appreciate your great review! I’m really glad that everything went well for you! -Duce Lett (General Manager)

August 01, 2023

We purchased a used 2023 Camry Hybrid from this dealership 7/3/23. The Show Room Rep stated that since it was used the 2nd key to the vehicle could be picked up by the end of the week. They would c More

by Buyer
Purchase Time
Recommend Dealer
No
Employees Worked With
Show Room Rep & Sales Rep
Aug 03, 2023 -

Legends Toyota responded

I’m really sorry this happened. I’m glad we were able to get it resolved for you in the long run, but sorry it took us too long. We were able to reach your husband last night, and we were really thankful for his time on the phone. If you’d like to discuss this more yourself, I’d love to hear from you. You can email me at dlett@legendstoyota.com any time you’d like! Hopefully we can make it right and turn your experience around! -Duce Lett (General Manager)

June 20, 2023

Worked with Evan Donahue to get some service work done on an older corolla. He did a great job, explained everything and kept me posted on the progress on my vehicle. More

by dfhbearcat
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Donahe
Jun 21, 2023 -

Legends Toyota responded

Thanks so much for the nice shout out for Evan! We really appreciate it! -Duce Lett (General Manager)

June 01, 2023

Don't use the service center here. I had to leave my Toyota Tundra for several days to have my alternator replaced. Firstly, they are charging entirely too much for their service, b More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Bross, Thomas Her, Kevin Powell
Jun 02, 2023 -

Legends Toyota responded

We appreciate your perspective. Labor rates are definitely a rising cost around the industry right now and something we monitor constantly. We are actually the lowest total cost of labor of any Toyota store in our market. As far as the theft is concerned. That is something that would be handled by your insurance company. With no way of documenting what was in your vehicle, there just isn't a way that we can be liable for the belongings. Best of luck. -Duce Lett (General Manager)

April 14, 2023

Brought my truck in for estimates and work after hitting something in the road that blew out the tire and damaged the rim. My service adviser, Chris Herbst was fantastic to work with. He took all my infor More

by rdeas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Herbst
May 24, 2023 -

Legends Toyota responded

Wow! Thanks so much for the awesome review! We really appreciate you taking the time to let us know about the experience that you had with our team! -Duce Lett (General Manager)

March 30, 2023

I bought a RAV4 2023 hybrid, Tony and Derek made my experience wonderful and easy More

by contact.marlolebron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales department Derek and Tony
Apr 01, 2023 -

Legends Toyota responded

Thanks so much! It means a lot that you took the time to let us know about your experience with the team! -Duce Lett (General Manager)

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