Back

Legends Toyota

Kansas City, KS

4.8
786 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

Directions

By Type

Showing 786 reviews

March 18, 2013

I hate interacting with car salespeople....sorry....but I do. However, these folks were AMAZING! Friendly, courteous, respectful of all my questions, very professional. Jeff Massey was actually enjoyable More

by andrews05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Massey
Mar 18, 2013 -

Legends Toyota responded

It is great to hear that Jeff Massey and our team here at Legends Toyota were able to exceed your expectations of a car dealership. We certainly pride ourselves on our customer services and am pleased to hear that we were able to make your purchasing experience an pleasant one. Don’t hesitate to contact us in the future for any additional automotive needs you may have. Thank you—Duce Lett, General Manager

March 16, 2013

Charlie and Lloyd work with you to get you what you want at the price you want to pay. Unbelievable!!! The are so laid back. This was not the usual sales experience. It felt like a couple of buddies havi More

by Fambrough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd, Charlie Ross
Mar 18, 2013 -

Legends Toyota responded

William, Thank you for leaving such a detailed review! We take great pride in our customer services appreciate your feedback as we constantly are trying to improve. I am happy to hear that Charlie and Lloyd were able to answer your questions and provide you with a thorough and professional experience. They are both valuable members to our team at Legends Toyota. We look forward to working with you in the future. Thank you—Duce Lett, General Manager

March 14, 2013

First of all I don't give a "5 out of 5" rating unless it was perfect! Seemed to take a very long time, I'm not sure how long it is supposed to take to buy a car but we were there about 5 h More

by kc0mem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Mar 18, 2013 -

Legends Toyota responded

Thank you for taking the time to share your experience at our dealership. Customer service and satisfaction is something we take very seriously and am pleased to hear that Brandon was able to answer your questions and provide you with a friendly and professional service. I apologize that you felt pressured at any point during your purchasing process. If you are willing to give our service department another change, we would love the opportunity to regain your trust. Enjoy your new vehicle! Thank you—Duce Lett, General Manager

March 09, 2013

Ren caught us as we were going to leave after waiting in the customer waiting room for almost an hour. He was trying to get in the door as we were going out. He asked us if we had been helped and we said we More

by cindytony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren
Mar 11, 2013 -

Legends Toyota responded

Thanks for your kind words. I am happy to hear that you were satisfied working with Ren and the rest of our team. If you have any more questions that we can help answer for you, please give us a call and we would be more than happy to help. Enjoy your new vehicle! Bests—Duce Lett, General Manager

March 06, 2013

We purchased a 2013 Prius 3 from Bill Cantrell at Legends Toyota. Bill was very knowledgeable, professional, and answered all our questions about the Prius before we decided to buy. We have purchased many More

by roothaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2013 -

Legends Toyota responded

I greatly appreciate your positive feedback! Bill is valuable member to our sales team here at Legends Toyota and I am happy to hear that he was able to provide you with a professional and thorough purchasing experience. The new Toyota Prius is an excellent vehicle and we hope you love it as much as we do. Don’t forget to stop by and say hello next time you’re in the area! Thank you—Duce Lett, General Manager

March 01, 2013

Best experience I've had in buying a new car. Personal attention was superb. The dealership is clean and everyone friendly and helpful. I will highly recommend to all my friends and family when More

by pamhopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Massey
Mar 11, 2013 -

Legends Toyota responded

It is great to hear that we were able to exceed your expectations and get you in your new Toyota Corolla! It is a great vehicle and we hope it brings you countless safe and pleasant drives. We look forward to helping you maintain the upkeep of your new vehicle in our service department. Thank you—Duce Lett, General Manager

February 25, 2013

Great service great experience, long wait time but other than that is was a good overall transaction. Wouldn't hurt to get more people working on a busy sale weekend. More

by adrian03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ross
February 22, 2013

JaVan is great at what he does, very helpful and knowledgeable. He makes your car buying experience fun, and makes you want to come back! I love my car! Thanks JaVan for all your help. More

by cmatthews88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton
Feb 22, 2013 -

Legends Toyota responded

JaVan is just one of the many great salesmen we have here at Legends Toyota. Thank you for sharing your experience with others. I am glad you had such a pleasant purchasing experience with JaVan. We look forward to working with you in the future for additional sales or service needs you may have. Have a great weekend! Thank you--Duce Lett, General Manager

February 21, 2013

My wife and I stopped by to look at the 2012 Rav4's. JaVan was the sales associate that helped us. He was very good at listening to what we were looking for and what we said we could afford. He helped m More

by Culbec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton
Feb 22, 2013 -

Legends Toyota responded

We certainly hope you are enjoying your new Rav4! I am so happy to hear that JaVan was able to provide you with such a pleasant experience. We look forward to continuing this professional relationship together. Bests, Duce Lett, General Manager

February 21, 2013

Chevis Reed was my sales rep and working with him was great! He was very helpful, nice, great at following up, and felt he worked with me and got me what I needed. I'm very happy with my purchase!! I rec More

by elewis2783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2013 -

Legends Toyota responded

Thank you for taking a few minutes out of your day to leave this review. I am happy to hear that you were satisfied with your experience with Chevis. Getting a new car is exciting and we appreciate the opportunity to earn your business. Enjoy your new vehicle and don't hesitate to contact us for any future automotive needs you may have. Bests--Duce Lett, General Manager.

...
46
...