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Legends Toyota

Kansas City, KS

4.7
774 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 774 reviews

April 15, 2013

Today was our first time buying a car from Legends Toyota, and it will probably not be the last. From the moment we arrived until the time we left we were treated with great respect and with total hon More

by tehusername
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ross
Apr 16, 2013 -

Legends Toyota responded

Thank you for the kind words! We take customer service and satisfaction very seriously, and I am happy to hear that Charlie was able to take care of you, show you your options, answer your questions and get you set up in your new vehicle. We take great pride in providing nothing but the best experiences to our customers. Enjoy your new vehicle! We look forward to working with you in the future for additional sales/service needs you may have. Thank you—Duce Lett, General Manager

April 07, 2013

JaVan was extremely nice and courteous. I felt he went out of his way to make sure I got what I wanted. I would extremely him to all my friends and neighbors. Great job R Lynn More

by rlynn11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton
Apr 08, 2013 -

Legends Toyota responded

Thank you for taking a few minutes to share your satisfaction with JaVan. I am pleased to hear that he was able to ensure that you got everything you wanted in your vehicle. We look forward to working with you some more in the future for any sales or service needs you may have. Bests, Duce Lett, General Manager

March 27, 2013

My wife and I made the decision to trade her vehicle in for a certified Camry. We found one that we both liked online and headed out to the Legends Toyota in KCK. Bill Cantrell was our dealer and the guy w More

by EricMcPherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2013 -

Legends Toyota responded

Eric, I am happy to hear that you and your wife were satisfied working with Bill. He is an essential part of our team here at Legends Toyota. Enjoy your new 2012 Toyota Camry Sports Edition; it is an great choice and I am sure you will have many happy memories and drives in it. We look forward to continue working with you in the future by offering our assistance for additional sales or service needs you may have. Thank you—Duce Lett, General Manager

Mar 27, 2013 -

Legends Toyota responded

Eric, I am happy to hear that you and your wife were satisfied working with Bill. He is an essential part of our team here at Legends Toyota. Enjoy your new 2012 Toyota Camry Sports Edition; it is an great choice and I am sure you will have many happy memories and drives in it. We look forward to continue working with you in the future by offering our assistance for additional sales or service needs you may have. Thank you—Duce Lett, General Manager

March 26, 2013

My overall experience with the service of Legends Toyota was awesome! Bill Cantrell pulled all the strings he could to make sure my family was happy. We live in Lee's Summit, MO, but was willing to drive t More

by jdevwf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2013 -

Legends Toyota responded

Thank you for taking some time to share your experience with us! I am so happy to hear that we were able to make your purchasing experience a pleasant one. We certainly hope you enjoy your new Toyota Sequoia as it is an excellent vehicle! Please don’t hesitate to contact us in the future for any sales or service needs you may have. Thank you—Duce Lett, General Manager.

March 22, 2013

Exceptional service by Chris Hess and the finance manager. We were at Hendrick Toyota who did not have the color we were looking for so we called four other Toyota dealers. Chris got back to us ASAP More

by Ebarrett43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hess
Mar 22, 2013 -

Legends Toyota responded

I appreciate you taking the time to express your satisfaction with us at Legends Toyota. I am more than pleased to hear that our team was able to not only meet, but exceed your expectations. Your satisfaction is our number one priority. We hope you enjoy your new Toyota Camry! We look forward to working with you some more in the future for any automotive needs you may have. Bests—Duce Lett, General Manager.

March 21, 2013

I felt so comfortable with the staff at Legends. I felt I felt so comfortable with the staff at Legends. I felt no pressure,the whole proscess went so smoothly. I felt so comfortable that I not only bought More

by Paula1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2013 -

Legends Toyota responded

Thank you for sharing these kind words! We pride ourselves in our customer services so I am happy to hear that you felt comfortable throughout the purchasing process. Let me know if there is anything else we can do to elp you with your automotive needs. Bests—Duce Lett, General Manager

March 21, 2013

My wife and I purchased our 2008 Honda Accord Coupe from Chris Merrimam at Legends Toyota. From the greeting to delivery, the experience was excellent. We enjoy our automobile and I have already recommended More

by ThomasDraper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2013 -

Legends Toyota responded

Thank you for sharing these kind words! We pride ourselves in our customer services so I am happy to hear that you felt comfortable throughout the purchasing process. Let me know if there is anything else we can do to elp you with your automotive needs. Bests—Duce Lett, General Manager

March 20, 2013

We contacted the Dealership to purchase a newer/used car and was able to complete the entire transaction in just a few hours. The financing meeting took a little longer than expected, but was thorough and More

by SandyScherich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Lynn, Charlie Ross
Mar 22, 2013 -

Legends Toyota responded

Thank you for sharing your experience. Glad to hear that we were able to get you in and out with an acceptable timeframe! I am sorry that the finance portion was a little long, but I am happy they were thorough with everything. Enjoy your new vehicle! Thank you—Duce Lett, General Manager

March 18, 2013

I hate interacting with car salespeople....sorry....but I do. However, these folks were AMAZING! Friendly, courteous, respectful of all my questions, very professional. Jeff Massey was actually enjoyable More

by andrews05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Massey
Mar 18, 2013 -

Legends Toyota responded

It is great to hear that Jeff Massey and our team here at Legends Toyota were able to exceed your expectations of a car dealership. We certainly pride ourselves on our customer services and am pleased to hear that we were able to make your purchasing experience an pleasant one. Don’t hesitate to contact us in the future for any additional automotive needs you may have. Thank you—Duce Lett, General Manager

March 16, 2013

Charlie and Lloyd work with you to get you what you want at the price you want to pay. Unbelievable!!! The are so laid back. This was not the usual sales experience. It felt like a couple of buddies havi More

by Fambrough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd, Charlie Ross
Mar 18, 2013 -

Legends Toyota responded

William, Thank you for leaving such a detailed review! We take great pride in our customer services appreciate your feedback as we constantly are trying to improve. I am happy to hear that Charlie and Lloyd were able to answer your questions and provide you with a thorough and professional experience. They are both valuable members to our team at Legends Toyota. We look forward to working with you in the future. Thank you—Duce Lett, General Manager

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