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Legends Toyota

Kansas City, KS

4.8
786 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 786 reviews

July 16, 2013

Awesome and very personal experience with Chevis. I will definitely recommend him to friends... He was quick to respond, informative, fair and willing to help. More

by maggieward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

Legends Toyota responded

Thank you for the positive feedback. Chevis is a very valuable member to our team here at Legends Toyota and I am happy to hear that he was able to get back to you in a timely manner and answer all of your questions. Let us know if there is anything we can do in the future for any future automotive needs you may have. Thank you—Duce Lett, General Manager.

July 15, 2013

Absolutely fantastic experience! The entire staff at the dealership did everything possible to get me into a new car, and achieved it! Every single person that helped with the process seemed earnestly inves More

by JoeRolleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walter, Ricky Lynn, Duce Lett, Steve Kurtz
Jul 16, 2013 -

Legends Toyota responded

Thank you for sharing your positive feedback with us and others at Legends Toyota. Your satisfaction is our main priority and I am happy to hear that we were able to make your purchasing experience a pleasant one. We look forward to working with you again to help you with your future automotive needs. Thank you—Duce Lett, General Manager.

July 11, 2013

I called ahead and told Christopher the model I was interested in and when I arrived he had them lined up in the lot ready for me to look and compare. He was very well versed in the cars and pointed More

by thepope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hess
Jul 16, 2013 -

Legends Toyota responded

Thank you for taking the time to share your positive experience with us at Legends Toyota. It is great to hear that Christopher took the time to explain the difference in trim levels and features for you. Enjoy your new vehicle! Thank you--Duce Lett, General Manager.

July 08, 2013

We bought a 2012 Toyota Corolla on June 23, 2012 and had a great experience with Chevis Reid. We owned the vehicle for a year and realized that our kids were needing more room in the back and we needed mor More

by shcalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2013 -

Legends Toyota responded

Thank you for your positive feedback! Customer satisfaction is our main priority and I am pleased to hear that Chevis and Bill were able to make your purchasing experience as easy as possible for you. I hope you enjoyed your family vacation in your new vehicle! We look forward to working together again in the future for any service or sales needs you may have. Thank you—Duce Lett, General Manager

July 06, 2013

The experience that my wife and I had at Legends Toyota was outstanding. Chevis Reid (our salesman) did an excellent job helping me get the deal that I wanted and had everything (car, paperwork, financing More

by hrjtkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2013 -

Legends Toyota responded

Thank you for taking the time to share your recent experience with us at Legends Toyota. Chevis is an essential member to our team here and I am happy that he was able to go the extra mile to ensure you understood your vehicle and its functions. We hope you are enjoying your new vehicle and we look forward to working with you some more in the future. Thank you—Duce Lett, General Manager.

July 02, 2013

The salesmen were very helpful. They also answered every question we had and gave us a wonderful deal on a used vehicle very promptly. I recommend Legends Toyota to everyone! More

by Danicandy5190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Legends Toyota responded

Thank you for taking a minute to express your satisfaction with our team here at Legends Toyota. I am pleased to hear that we were able to get you into a vehicle that best fit your budget and lifestyle, as well as take such great care of you throughout the process. We look forward to working with you in the future for any additional sales or service needs you may have. Thank you—Duce Lett, General Manager

June 30, 2013

From the time we arrived to the time we left in our new SUV everyone treated us great. No pressure. Just good folks to work with. More

by vwman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walter
Jul 01, 2013 -

Legends Toyota responded

Thank you for the positive feedback! We take our customers’ satisfaction very seriously and I am pleased to hear that our team was able to provide you with such a pleasant purchasing experience. Enjoy your new vehicle and let us know if there is anything we can do to help in the future, whether it is for sales, or service. Thank you—Duce Lett, General Manager.

June 21, 2013

I originally emailed to get the price of a used truck I had seen online that stated to email for price. Got a response back, email stated $7850 just like it did a couple of days later when the pric More

by floyd396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John used car manager, Kyle, Charlie Ross, Chris Riekens
Jul 09, 2013 -

Legends Toyota responded

I would like to personally apologize that we were not successful at providing you with anything less than an exceptional experience. I appreciate you bringing this to our attention as we take great pride in our customer services and are constantly looking for ways in which we can improve. If you are willing, I would like the opportunity to speak with you directly and see about earning your trust and respect as a dealer. You may contact me at a time that is most convenient for you at 913-299-8600. I look forward to hearing from you. Sincerely—Duce Lett, General Manager.

Jul 12, 2013 -

floyd396 responded

Ispoke with Duece on the phone. He apologized but never offered anything to make up for the way I was treated. Nor was I really convinced that they do business in any other way. A couple of people from work said they bad very similar experiences with Legends Toyota and that ghey would never do business with them!

June 17, 2013

Very nice and easy to deal with. Made the process simple and fast. Made the process with the trade in painless. It was a no-brainer. More

by ranovak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Floyd, Ben Miller
Jun 24, 2013 -

Legends Toyota responded

Thank you for your kind words. We take great pride in providing our customers with quality products and service and I am pleased to hear that our team was able to make your purchasing process quick and easy for you. Please let me know if there is anything we can do to help you with your future automotive needs, whether it be for sales, or service. Enjoy your new vehicle! Thank you—Duce Lett, General Manager.

June 07, 2013

I had the best experience with Legend Toyota my salesman for not pushy we found the right automobile for my needs. I just love my highlander drives great and love the color. The finance department was a More

by bcygan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Patterson
Jun 07, 2013 -

Legends Toyota responded

Thank you for sharing your recent experience with us at Legends Toyota. I am happy to hear you are enjoying your new Highlander. We wish you many happy years in it and we look forward to working with you for any additional sales or service needs you may have. Thank you—Duce Lett, General Manager.

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