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Legends Toyota

Kansas City, KS

4.7
774 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 774 reviews

July 24, 2013

I have always wanted a Toyota and Daniel put all his time and effort to help me make my decision. He was very friendly and helpful through out my experience. Thanks to him I have made the right vehicle decis More

by KK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wilkinson
Jul 26, 2013 -

Legends Toyota responded

Thank you for taking a few minutes to share your recent experience with us and others. Daniel goes above and beyond the call-of-duty to ensure his customers get into the right vehicle, for the right price. I am happy to hear you had such a pleasant experience and we look forward to working with you again in the future when the time is right. Thank you—Duce Lett, General Manager.

July 23, 2013

I stopped by to take a look at the selection of Toyota Corollas not expecting to purchase a car that day. After talking to Greg and finding cars within my budget, I found the car I was looking for. This More

by Mmonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Jul 24, 2013 -

Legends Toyota responded

Thank you for taking the time to share your experience with Greg at Legends Toyota! He has been a great asset to our team here and I am happy to hear that he was able to find you a vehicle that best fit your budget and needs. We look forward to working with you again when you are ready to look for another vehicle, or to assist you with future maintenance you may have. Thank you—Duce Lett, General Manager.

July 23, 2013

My wife and I went to Legends Toyota after seeing a RAV4 advertised for our 15 year old daughter. When we arrived, Greg was there ready to help us. He was very accommodating and answered all our questions More

by kgrunert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Jul 24, 2013 -

Legends Toyota responded

Thank you for sharing your recent experience with our team at Legends Toyota. We take great pride in our customer services and I am pleased to hear that Greg was able to answer your questions, explain the features and made the process pressure-free for you. We look forward to working with you in the future for any additional sales, or service needs you may have! We hope your daughter is enjoying her new RAV4! Thank you—Duce Lett, General Manager.

July 23, 2013

Great experience overall. We went in to trade in an exisiting lease for new lease on a toyota sienna. The only unclear situation was the buyout of our existing lease. We were under the impression tha More

by gvette2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Jul 24, 2013 -

Legends Toyota responded

Thank you for your feedback. I am happy to hear that we were able to get you into a new Toyota Sienna. I do apologize that the buyout process was not explained as thoroughly as it should have been, we certainly never meant to leave you in the dark on that process. If you would like a further explanation, please don't hesitate to contact me at 913-299-8600; we would be happy to answer any lingering questions you may have. Thank you for the opportunity to earn your business. Enjoy your new vehicle! Sincerely—Duce Lett, General Manager.

July 23, 2013

I David W. Sommerla, worked with Shawn Habibi, on Friday 7-19-13 and Saturday 7-20-13. There is one thing that i appreciate the most; Shawn was honest with me. I never felt like i was being scammed or taken More

by sommerla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2013 -

Legends Toyota responded

Thank you for your positive feedback. Shawn is upfront with his customers and works hard to ensure they find the right vehicle for the right price. I am happy to hear that he was able to earn your trust and provide you with such a pleasant purchasing experience. We wish you many safe and happy years to come in your new vehicle! Let us know if there is anything we can do to help you in the future for any additional sales, or service needs you may have. Thank you—Duce Lett, General Manager.

July 22, 2013

Greg was exceptional to work with- helped me understand the vehicle and great value of Toyota. I highly recommend working with Legends Toyota when considering a new vehicle. More

by Chrisconroy1234
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg johnson
Jul 22, 2013 -

Legends Toyota responded

Thank you for the kind words. Greg is an essential member to team here at Legends Toyota and I am very happy to hear that he was able to make your purchasing experience a pleasant one. Please let us know if there is anything we can do in the future to help with any additional automotive needs you may have. Thank you—Duce Lett, General Manager.

July 21, 2013

I'm not prone to over exaggeration or false I'm not prone to over exaggeration or false accolades. That being said, I truly believe that the negative stigmas associated with a new car purc More

by Brianm24
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Ben Miller
Jul 22, 2013 -

Legends Toyota responded

I would like to thank you for taking the time to share your positive experience with Sharrief and Dean. Our main goal is to ensure our customers’ satisfaction and I am pleased to hear that we were not only able to meet, but exceed your expectations. Don’t hesitate to let us know if you have any questions or concerns regarding your new vehicle! We would be happy to help with future sales or service needs you may have. Thank you—Duce Lett, General Manager.

July 17, 2013

My husband and I were interested in the 2010 Prius. We come from another country and are very inexperienced in buying a car. As we were talking over the table, I contacted my friend if he had anything tha More

by skoga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 31, 2013 -

Legends Toyota responded

On behalf of Legends Toyota, I would like to apologize for any misunderstandings that may have occurred during your purchasing process. We certainly never intended to mislead you in anyway. Your feedback is very important to us as we are constantly striving to improve our services and better serve our customers. If you are willing, I would like the opportunity to speak with you directly about your experience and see about finding a solution that is to your satisfaction. Please call me at your earliest convenience at 913-299-8600. I look forward to hearing from you. Sincerely—Duce Lett, General Manager.

July 16, 2013

Awesome and very personal experience with Chevis. I will definitely recommend him to friends... He was quick to respond, informative, fair and willing to help. More

by maggieward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2013 -

Legends Toyota responded

Thank you for the positive feedback. Chevis is a very valuable member to our team here at Legends Toyota and I am happy to hear that he was able to get back to you in a timely manner and answer all of your questions. Let us know if there is anything we can do in the future for any future automotive needs you may have. Thank you—Duce Lett, General Manager.

July 15, 2013

Absolutely fantastic experience! The entire staff at the dealership did everything possible to get me into a new car, and achieved it! Every single person that helped with the process seemed earnestly inves More

by JoeRolleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walter, Ricky Lynn, Duce Lett, Steve Kurtz
Jul 16, 2013 -

Legends Toyota responded

Thank you for sharing your positive feedback with us and others at Legends Toyota. Your satisfaction is our main priority and I am happy to hear that we were able to make your purchasing experience a pleasant one. We look forward to working with you again to help you with your future automotive needs. Thank you—Duce Lett, General Manager.

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