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Legends Toyota

Kansas City, KS

4.7
774 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 774 reviews

September 06, 2013

It was time to get my 2008 Toyota Prius serviced and I had a few minutes to kill before the shuttle could transport me to a nearby shopping mall. So I went to see the latest Prius models, which I had been More

by bhumburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2013 -

Legends Toyota responded

Thank you for the positive feedback. I am pleased to hear that we were successful at providing you with such a positive purchasing experience. I hope you enjoy your new Prius for many miles and years. Please do not hesitate to let us know if there is anything we can do to help you in the future. Have a great weekend. Thank you—Duce Lett, General Manager.

September 05, 2013

My wife and I recently bought a new car from Legends Toyota. We went on a very busy day(Labor Day), which caused a slower process and a few bumps in the road(nothing we couldn't deal with). We dealt w More

by MikeandLauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Humphrey
Sep 06, 2013 -

Legends Toyota responded

Thank you for sharing your satisfaction with us. Your satisfaction is our main priority and I was more than happy to do whatever I could to help. Thank you for your business and let us know if there is anything we can do to help you in the future for additional sales, or service needs. We would be happy to help. Thank you—Duce Lett, General Manager.

September 04, 2013

Shawn was nice and great to work with! He connected with us well and was completely truthful! He did everything in his power to make sure we were satisfied! Thank you! More

by cwaggoner2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Legends Toyota responded

Thank you for sharing your recent experience with us! I am happy to hear that Shawn made you purchasing process easy for you. Your satisfaction is our priority. Thank you for your business. We look forward to working with you again in the future whether it is for sales, or service. Thank you--Duce Lett, General Manager.

September 01, 2013

My wife and I were not pleased with the vehicle title process. Our 2011 Ford Escape was bought by the dealership in March of 2013. We bought it on memorial day. It then took the dealership nearly sixt More

by whiteandrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
megan l walsh
Sep 04, 2013 -

Legends Toyota responded

I am happy to hear that your overall experience was pleasant and I do apologize for any inconvenience that you experienced in the time it took to get the title to you. If you would like to discuss this in further detail, I would be happy to explain the process to you and see what we can do to avoid this from occurring in the future. You may contact me at 913-299-8600. Sincerely—Duce Lett, General Manager.

Sep 04, 2013 -

Legends Toyota responded

I am happy to hear that your overall experience was pleasant and I do apologize for any inconvenience that you experienced in the time it took to get the title to you. If you would like to discuss this in further detail, I would be happy to explain the process to you and see what we can do to avoid this from occurring in the future. You may contact me at 913-299-8600. Sincerely—Duce Lett, General Manager.

August 31, 2013

The associate Shawn was very helpful, Everything was great from the time we entered the dealership to the time we drove off in our new vehicle. everyone at Legends Toyota was very friendly and helpful. More

by immediato1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 23, 2013

JaVan did an excellent job! He was very attentive, friendly and took care of us. He listened to us an addressed all our concerns in a clear way and helped us out to get a good deal. I love my new min More

by ToyoSote1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Posey, JaVan Clayton
Aug 26, 2013 -

Legends Toyota responded

Thank you for taking a few minutes to share your recent experience with us at Legends Toyota. We take great pride in providing the best customer services around and I am happy to hear that JaVan was able to address all of your concerns, answer your questions and find you the right minivan for your lifestyle and budget. We wish you many happy years in your new vehicle, and we look forward to working with you again when the time is right. Find us on Facebook at https://www.facebook.com/LegendsToyota. Thank you—Duce Lett, General Manager.

August 22, 2013

First of all, I like the challenge of purchasing a car, but I do not like high pressure from a salesman. I do extensive research before I walk into the dealership, so I know what I want and what I'm going More

by bethdingey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Prough
Aug 23, 2013 -

Legends Toyota responded

Thank you for sharing your satisfaction with Gary and our team here at Legends Toyota. We strive to ensure each of our customers has the best possible experience and it is great to hear that Gary was able to make your purchasing process pleasant and pressure-free. We certainly appreciate all your kind words and we look forward to working together again in the future when the time is right. Thank you--Duce Lett, General Manager.

August 17, 2013

I love my new Prius Hybrid. It costs about $30 or less to fill the tank and has such a quiet ride. Chevis was very easy to work with, and I got 0% financing and $5,000 trade-in for my 2004 Prius. More

by annsuellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Legends Toyota responded

We appreciate the opportunity to earn your business! I am happy to hear that Chevis made your purchasing process easy and got you a great deal on your new Prius Hybrid. It is an excellent choice! Find us on Facebook at https://www.facebook.com/LegendsToyota for additional savings and industry updates. Thank you—Duce Lett, General Manager.

August 12, 2013

I recently bought a new Toyota 4Runner from Legends. I was a great experience, my salesman Greg Johnson was very helpful, and helped make the process easy. I would recommend him to friends that are looki More

by cheyenne1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Aug 12, 2013 -

Legends Toyota responded

Thank you for sharing your satisfaction with us at Legends Toyota. Our main priority is your satisfaction, and I am happy to hear that Greg made your purchasing process as easy as possible for you. It’s great to hear that you are enjoying your new car. I hope you have many happy and safe years in it and we look forward to working with you in the future for any additional sales, or service needs you may have. Thank you—Duce Lett, General Manager.

August 04, 2013

Brent was so friendly and not pushy at all, just talked to us about what we wanted and found us exactly what we wanted. We walked over to the Honda dealership to see what they had and they were so intense More

by dccoufal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Norcross
Aug 05, 2013 -

Legends Toyota responded

Thank you for taking the time to share your experience with us at Legends Toyota. I am happy to hear that Brent was able to get you into exactly what you wanted and ensure your purchasing process was stress-free. I hope you enjoy your new vehicle for years to come and we look forward to working with you some more in the future. Thank you—Duce Lett, General Manager.

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