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Legends Toyota

Kansas City, KS

4.7
774 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 774 reviews

January 12, 2014

The process was great and beyond expectations. Chavis, did a great job trying to meet our needs. Very pleased with the services provided. Will recommend it to anyone looking for a car. More

by lprnicety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevis Reid
Jan 13, 2014 -

Legends Toyota responded

Thank you for taking a minute to share your satisfaction with Chevis and Legends Toyota. We appreciate the opportunity to earn your business and we wish you many happy miles and years in your new vehicle. Let us know if there is anything we can do in the future to assist you with your automotive needs. Thank you--Steve Kurtz, President/Owner.

January 11, 2014

Courteous, friendly, easy to deal on the car with, gave me the ball park price that I wanted to pay and the financing that I was looking for. They got me the exact car that I wanted. More

by dlikins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Jan 13, 2014 -

Legends Toyota responded

Thank you for the positive feedback! Customer service and satisfaction is our main priority and it is so great to hear that Brandon was successful at providing you with a pleasant purchasing experience. I hope you are enjoying your new car. Let us know you have any questions or if there is anything we can do to help in the future. Thank you--Steve Kurtz, President/Owner.

January 07, 2014

I had a very positive experience with Legends Toyota. They had the vehicle I was looking for and I called and spoke to Aaron. He took his time to check the vehicle and gave detailed description of it. S More

by djamik84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Connolly
Jan 07, 2014 -

Legends Toyota responded

Thank you for the positive feedback. We certainly appreciate the kind words and the opportunity to earn your business! I am glad to hear that Aaron took care of you and got you into the vehicle you felt best fit your budget and lifestyle. Let us know if there is anything else we can help you in the further with your automotive needs. Thank you--Steve Kurtz, President/Owner.

January 04, 2014

The salesman Ray Ford was excellent - he scores all TENS. The delivery of my truck was flawed for the following reasons - but none of these had anything to do with the salesman Ray Ford . The truck was not More

by EdCrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Ford
Jan 20, 2014 -

Legends Toyota responded

I apologize for any misunderstandings you experienced during your visit to our dealership. We take great pride in our customer services and I am sorry for any poor feelings you might have toward our dealership. Ray is a valuable member to our team who always provides a thorough explanation of our vehicles features. If you have any questions regarding your vehicle’s Entune, we would be more than willing to see what we can do to correct the issues. Please contact us, or Ray at 913-299-8600. Sincerely—Steve Kurtz, President/Owner.

January 01, 2014

The tires on my new Camry (5,000 miles) were rotated and fluids checked according to the 5,000 mile check. When I arrived home after the service was performed and checked the tire pressure, each of my four More

by john1910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Kiper
Jan 15, 2014 -

Legends Toyota responded

On behalf of Legends Toyota, I would like to apologize the tire pressure in your new Camry varied. Tire pressure regularly fluctuates as a result of the colder weather and temperature inconsistencies and it is important for the health, and longevity, of your tires to allow room for these pressure changes. By no means did we intend to upset you in any way. Your satisfaction is important to us and luckily there is a quick and easy solution. If you have time, and are willing, I would like the opportunity to speak with you in further detail regarding your concerns and see about filling your tires with the recommended PSI. I look forward to hearing from you. Sincerely—Steve Kurtz, President/Owner.

December 29, 2013

I found the Tacoma pickup truck I wanted on-line at their website. From the moment I entered the Legends dealership, until I drove my Tacoma home, I was impressed with the service and the very helpful staff More

by mikeo711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Riekens
Dec 30, 2013 -

Legends Toyota responded

Thank you for taking the time to share your experience with us at Legends Toyota. I hope you enjoy your new Tacoma for many years. Let us know if there is anything we can do to help you in the future with any sales or services you might have. Thank you--Steve Kurtz, President/Owner.

December 12, 2013

JaVan was excellent. He and everyone at the dealership made me feel special. Best car purchase experience I have had. Prompt return of phone calls, good advice, pleasant. Finance Director Darryl Posey More

by cp102249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Posey, JaVan Clayton
Dec 12, 2013 -

Legends Toyota responded

Thank you for sharing your satisfaction with us at Legends Toyota. JaVan has been such a valuable member to our team and I am happy that he was able to take such great care of you throughout your purchasing process. I hope you are enjoying your new vehicle! We look forward to working with you again in the future when the time is right. Thank you for your business--Steve Kurtz, President/Owner.

December 12, 2013

Service (oil change, plus timing belt and water pump replacement at 100,000 miles) completed 30 minutes longer than estimate. Price was lower than quoted by TiresPlus. Courtesy car conveniently took More

by LenexaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Floyd
Dec 12, 2013 -

Legends Toyota responded

Thank you for your feedback. I am sorry to hear that your oil change took longer than originally anticipated, but I am happy that you were able to enjoy your time shopping during your the time of service. We appreciate your business and we look forward to working with you again in the future. Thank you--Steve Kurtz, President/Owner.

December 04, 2013

Ren Patterson gave exceptional service the day of the sale. He took plenty of time to allow us to drive several vehicles, and made follow-up calls to make sure we were pleased. More

by MarkTwombly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Patterson
Dec 04, 2013 -

Legends Toyota responded

We appreciate you kind words! Ren is very kind and always does a great job taking care of his customers and I am happy to hear that he did not pressure you to make a commitment until you knew which vehicle was best for you. We look forward to working with you again in the future whether it is for sales, or service. Thank you--Steve Kurtz, President/Owner.

November 26, 2013

Brandon was very well informed about the cars we test drove. He was also very helpful throughout the process and did everything to make the transaction smooth. The entire staff was friendly and helpf More

by mateastlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Dec 02, 2013 -

Legends Toyota responded

We appreciate your kind words and feedback. Our priority is to ensure our customers have the best experience possible whether they are here for sales or service and I am pleased to hear that Brandon took such great care of you during your recent visit to our dealership. I hope you are enjoying your new vehicle. Do not hesitate to give us a call regarding any automotive questions you might have. We look forward to working with you again in the future. Thank you--Duce Lett, General Manager.

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