
Legends Toyota
Kansas City, KS
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This was my first car buying experience and Greg made it very easy. I felt very comfortable and not rushed in this important decision. I am very happy with my vehicle! very easy. I felt very comfortable and not rushed in this important decision. I am very happy with my vehicle! More
Answered my questions, let me know the trade off between $$ and features, & moved at my decision pace. I needed to leave town and they worked with me to finish the paper work without returning to the deale $$ and features, & moved at my decision pace. I needed to leave town and they worked with me to finish the paper work without returning to the dealership. More
Greg was very personable without being pushy. I hate pushy! I felt very comfortable with Greg and felt like he (and the whole finance team) was genuinely trying to get me the best deal possible. As a ma pushy! I felt very comfortable with Greg and felt like he (and the whole finance team) was genuinely trying to get me the best deal possible. As a matter of fact, I came armed with information from my own credit union and was ready to finance through them. Greg and Legends Toyota came up with better financing. When I told my credit union what interest I got, even they were Wow'ed. They said they couldn't touch that interest rate. I owe it all to Greg and his persistence. He knew all about the car, all the features, and answered all of our questions. I'm a woman and the car was for me. Even though my husband was with me, Greg directed all of his answers to me - not my husband. That made me feel good. He respected me. That's why I drove to Legends and that's why I'll be back! More
Greg Johnson did a great job overall during the purchase of our new minivan. He was friendly and informative but not overbearing or pushy. He provided an excellent buying experience. of our new minivan. He was friendly and informative but not overbearing or pushy. He provided an excellent buying experience. More
After visiting another prominent area Toyota dealer (Tiffany Springs), which is much closer to our home, we'd nearly crossed the brand off our list. Calling out to Legend's Toyota before making the dri (Tiffany Springs), which is much closer to our home, we'd nearly crossed the brand off our list. Calling out to Legend's Toyota before making the drive, we decided to give Toyota one more try. To our luck (and Toyota's), we landed in the jovially competent hands of Greg Johnson. Although the dealership was crawling busy with clientele at the time, Greg slowed our pace and devoted just the perfect amount of pragmatic attention to our fact-finding mission that, in fact, we left with a new Rav4 that night. I'm a skeptical tough-sale, so was shocked to find myself beaming with pride at my new aquisition. Greg has since kept in touch, knows my family members (also sold a new Rav to my in-laws), and his correspondence is always met with a smile on my end. A real person on a sales floor still surprises and delights me; so much that I've given his card out more than my own since our purchase, and intend to follow Greg wherever his career takes him. More
Greg was very helpful, he answered all our questions, he was not over-bearing nor aggressive. He called when he said he would and did what he said he would. He was helpful in every way we could expect. was not over-bearing nor aggressive. He called when he said he would and did what he said he would. He was helpful in every way we could expect. More
Greg was helpful, friendly, and knowledgeable about the car. He made the leasing experience pleasant. He wasn't pushy or overbearing, just the right amount of helpfulness. car. He made the leasing experience pleasant. He wasn't pushy or overbearing, just the right amount of helpfulness. More
Buying a new car is usually the biggest pain to endure there is, but upon calling and getting to speak with Rob Rabenau on my first encounter with Legends Toyota, I had a good feeling that they could be t there is, but upon calling and getting to speak with Rob Rabenau on my first encounter with Legends Toyota, I had a good feeling that they could be the dealership to go to. I was very informative on exactly what i wanted, how urgently my wife and I needed a new car, and which one to a T that we were looking for and even told him the price they had to beat for us to consider driving the hour from our home to even talk to them about buying it from there. After calling and talking to Rob again and telling him that my wife and I were on our way out to talk to them, as soon as we parked our car, Rob was had already come out to the parking lot to meet us and escort us in to the dealership, I am thinking to myself that so far this is outstanding customer service. So in short order, between Rob and the Sales manager Phil, they found the car we wanted and beat the price we had already been quoted by another dealer, and told us they could have the vehicle we wanted in their dealership for us by the next afternoon. Everything we experienced with Rob and Phil along with Daryl Posey the finance director was an outstanding job, I am a small business owner for 10 years now and they treated my wife and I like real people, very down to earth and no BS, (which is almost impossible to get at a car dealership these days) and is the main reason along with price that we did not return to the first dealer we had originally talked to about the same car. I will more than likely buy my next vehicle from this group of guys, and will certainly recommend anyone who is serious about buying a car or truck to highly consider Legends Toyota as being worth it to go and talk to about their next vehicle! Chad and Mandy Newman Oak, Grove, Mo. More
I was very satisfied with the service. Greg did a great job. I was allowed to take the car for a week end to make sure it was the right car for me. I felt I was talked into taking the extended warranty job. I was allowed to take the car for a week end to make sure it was the right car for me. I felt I was talked into taking the extended warranty, but it may be money well spent. Time will tell about that. More