Legends Toyota

My husband and I were looking for an SUV to replace my Mazda Tribute that was totaled in an accident a few weeks ago. We had visited several dealerships in the KC area and some were friendly and some wer Mazda Tribute that was totaled in an accident a few weeks ago. We had visited several dealerships in the KC area and some were friendly and some were pushy. I found a vehicle at another dealership and we negotiated a tentative deal on it. We did not agree to purchase it that day and wanted to sleep on it. That night I decided to check around one more time to see if anyone else had the same model in stock. I found the same one listed as available on Legends' website so we called the next morning to see if they had it on the lot and what kind of deal they might be able to make us. Rob took the phone call and was very friendly and professional. My husband explained that we needed to find a vehicle that day and told them about the tentative deal with the other local dealership that had the exact vehicle in stock. Rob promised to call us back and got right to work. He called back within the hour and had not only located the Highlander we wanted but offered us a deal better than the other dealership. We drove out to the dealership and everyone there was very professional and friendly. There was never any pressure to buy. My new Highlander was delivered to the dealership the next day and we finalized everything that night. We are both very happy with the service we received at Legend's and we will definitely recommend them to others! More

We was able to find the right car for us, the employees are GREAT to work with. I will be buying my next car from them. are GREAT to work with. I will be buying my next car from them. More

Before getting in contact with Legends Toyota, I had been considering the purchase of a used Toyota for quite a while. I was aware that the name "Toyota" carries a good and dependable reputation. When I ca considering the purchase of a used Toyota for quite a while. I was aware that the name "Toyota" carries a good and dependable reputation. When I came to the decision to begin the process of looking for one, I quickly decided that I wanted to narrow the scope of my search to Lawrence, KS because I am very familiar with that town and its people, as I have either lived in, or near there for most of my life. Originally, I had in mind to buy from an individual rather than a dealership. I thought that I would be more comfortable with myself in my ability to discern individuals and their trustworthiness within a city of which I was familiar. When I got on Craig's list, I found that there were not a lot of used Toyota's available in the Lawrence area. It was then that I made the decision to check out some dealerships and to consider buying a new vehicle. I called the dealership in Lawrence, and then one in KCMO. I only interacted with each of those by phone, and I sensed nothing about those individuals with whom I spoke which put me ill at ease. When I decided to call Legends Toyota as well, I was put on the phone with Greg Johnson and right away I felt at ease and comfortable. Greg informed me of the good and solid reputation of that particular dealership. He spoke of the woman who is in top position there. I believe her name was Ginger, though I do not remember her official title. I found myself to be very impressed with her and her abilities, based from all that Greg told me. Mr. Johnson himself was a complete gentleman throughout the entire process of my purchase of a new Toyota Camry. I did not think that I would purchase a new car that same day, but Greg offered to bring one out to my location in Tonganoxie, KS, and when my car didn't start so that I could drive in to the dealership, I took him up on the offer. He drove out in one of the nicer used Camrys, which he allowed me to drive back to the dealership. I then test drove a new Corolla because I had expressed interest in those, since they are not as expensive. Greg was very good to point out various points about each of the cars that I drove. I never felt the least bit pressured. I believe that this salesman was truly concerned with giving me good information about the vehicles and assisting me in making a wise purchase that would suit my needs. When I expressed interest in something with a little more room than the Corolla had, and that I would definitely buy "new", Greg had a very good car to show me. I had stated that I do not need a lot of fancy options and he never tried to lead me further in that direction than I wanted to go. The new Camry which he showed me had a reasonable amount of good options which I liked very much. When I said that I had been interested in buying a blue car and I pointed to one, he said that he could show me that one as well, though I did not take him up on that offer. Again, there was never any pressure, only good information given, respect of the customer displayed, and genuine interest in assisting me to make a wise and informed decision based on my needs. I bought my Camry in October of 2013 and have been completely satisfied with it since. When it came time to negotiate price, I was very well taken care of and completely satisfied with Mr. Johnson as we walked through that process. I have never second guessed the fact that I was given a fair price for a great vehicle. Also, when I was walked through the process to see if I wanted to purchase an extended warranty, the gentleman in that department, was great in explaining what was available, and I was not pressured to purchase anything other than what I expressed interest in. Information was explained well and questions answered and I am very satisfied with the decision that I made. When I bought my extended warranty, the gentleman in charge of that department, (Rick), explained to me that Legends Toyota and I now had a relationship together. I am not one to get "led In" by a lot of words, but I feel that I can genuinely recommend this dealership to others who might be interested in purchasing a Toyota and who want to find a dealership where they will be treated with courtesy and respect, and where concern for their specific needs are met above the personal concerns of the individual who is assisting them. I would also add here, that I have been back for one oil change since my purchase, and I was satisfied with the individuals in that department and their service, as well. While I am recommending the dealership of Legends Toyota as a whole due to the way in which I have been treated by each of the individuals with whom I have met or spoken with there, I really would like to recognize Greg Johnson and his absolute expertise as a salesman because it was with this individual that my experience with Legends Toyota began, and thus, it was he who has set the stage for my entire experience. The fact that I have been impressed with the abilities of the group of people at Legends as a whole is an impression which I will work to model within myself as I work within my own area of employment, because it takes the abilities of each individual and also the abilities of individuals working together as a group to keep any area of employment strong and growing. I can only express sincere gratitude that I found my way to Legends Toyota. More

Leo was a very knowledgable, friendly sales rep. The next time I buy a Toyota I will got to Legends and work with Leo to find another perfect automobile! next time I buy a Toyota I will got to Legends and work with Leo to find another perfect automobile! More

Leo Bernal was very informative. He was very friendly and answered my questions in full detail. I was very impressed with his knowledge of the RAV 4. He was able to get me a very good deal for the new car I answered my questions in full detail. I was very impressed with his knowledge of the RAV 4. He was able to get me a very good deal for the new car I bought. I had to spend a minimum amount of time getting the deal done and was very satisfied when I left. Hopefully all your sellers are as good as Leo. More

Worked with Greg to purchase a Rav4 for my elderly mother. Greg went above and beyond to help us. He kept us well informed at to what was available and located the model and color she wanted at anoth mother. Greg went above and beyond to help us. He kept us well informed at to what was available and located the model and color she wanted at another dealer. We agreed on price and picked up the vehicle in a timely manner. There was an issue discovered after delivery and Greg and the dealership management stood tall and accepted responsibility. A resolution was easily reached. I would recommend Greg and this dealership to anyone considering a Toyota product. More

I leased a 2013 Toyota RAV4 LE with salesman Derrion Brooks who was showed outstanding customer service from the beginning to the end of the sale. We negotiated a great deal on my trade and lease. Derri Brooks who was showed outstanding customer service from the beginning to the end of the sale. We negotiated a great deal on my trade and lease. Derrion thoroughly explained every feature on the RAV4 with expertise and patience. At the close of the sale, I was impressed with the walkthrough of the RAV4 inside a private garage right before I took my car home. I was also impressed with the sincerity of Charlie Ross with trying to make me satisfied with what I requested, and fulfilled it! Charlie loaned me a Prius loaner car until my RAV4 arrived which shows that Legends Toyota takes care of your customers. In addition, I love the modern architecture of the new Legends Toyota LEED certified green building. The coffee machine serve's up some excellent brew too. Thanks Derrion, Charlie, and JVan ! More

I just got my Scion tC 2014 by the end of last year and I'm really happy with it. Erik provided a very professional and friendly service. He did not have a white tC when I fist came so he had to ship it fr I'm really happy with it. Erik provided a very professional and friendly service. He did not have a white tC when I fist came so he had to ship it from other place, it took only 2 days to have it at the dealer. Overall, this is a very great dealer. More

I went to legends toyota because of the pushy salesman at Jay Wolfe Toyota, Ray Ford was a welcome change in the typical sales experience. He got me the truck I wanted and gave me a great price for my old Ta Jay Wolfe Toyota, Ray Ford was a welcome change in the typical sales experience. He got me the truck I wanted and gave me a great price for my old Tacoma. More

Upon our arrival to the dealership Rob was outside and greeted me and my wife with a warm smile and handshake. He showed my wife and I great attention and invited us in for a warm cup of joe or Hot chocol greeted me and my wife with a warm smile and handshake. He showed my wife and I great attention and invited us in for a warm cup of joe or Hot chocolate. We went to his desk where we explained our situation and what we needed. Rob took some notes and asked us some questions about our trade in. He engaged my wife and asked her questions as well. My wife stated after Rob walked away that she has never had a sales guy include her like that and that she really liked that. Rob excused himself and a few minutes later stated he had the vehicle pulled in the Service bay due to the weather being so bad and bitterly cold. It was as if Rob looked right into our minds and the exact vehicle we wanted and needed was there in front of us. I asked Rob how much and Rob replied lets make sure this is the right vehicle and that everything meets your needs first. We went on a test drive and we knew then that we had found the perfect vehicle for us. Rob stated when we got back that he was going to make this quick and as easy as possible there was going to be no games and that he was not going to run back and forth. He promised that all numbers would meet our expectations or we could go somewhere else my wife and I looked at each other in disbelief but wow when he came back he stated ok here is where we are and had the exact numbers we stated we had to be at. It was incredible no muss no fuss and this was by far the most enjoyable car buying experience ever. Folks I highly recommend Rob and Legends Toyota. More