
Legends Toyota
Kansas City, KS
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I knew what model/color I was interested in. They dealer traded for one, and I purchased it sight unseen. The price was great, and I only went to the dealership twice, once to sign, and once to pick up. I traded for one, and I purchased it sight unseen. The price was great, and I only went to the dealership twice, once to sign, and once to pick up. I had haggling on my mind, and was surprised that the price quoted the first time was within my targeted purchase price. I have nothing but praise. More
Brandon and Daryl were knowledgeable, they were attentive to what we said and understood what we were looking for, and they took care of business efficiently. to what we said and understood what we were looking for, and they took care of business efficiently. More
Great rating, for customer service and beyond. They all were great to work with and went out of their way to meet our needs. They worked with us from 200 miles away, worked fast, and were very fair. Dean a were great to work with and went out of their way to meet our needs. They worked with us from 200 miles away, worked fast, and were very fair. Dean and Daryl were great at what they do, and fun to work with. They definitely earned our trust and future business even with the distance. Thanks Legends Toyota for the GREAT experience! More
My first contact was by phone,I talked to Derrion. I asked about a specific 4Runner which was not on their lot. Within 15 minutes Derrion and Phil had located my car and we agreed on the price. When we asked about a specific 4Runner which was not on their lot. Within 15 minutes Derrion and Phil had located my car and we agreed on the price. When we picked our car up, everyone at Legends treated us royally. Derrion is an exceptional young man and I would recommend him to anyone. More
My experience at Legends Toyota was like no other experience that I have previously had. My salesperson, Jeff Creach, explained right away that he was new to the business and would do his best to hel experience that I have previously had. My salesperson, Jeff Creach, explained right away that he was new to the business and would do his best to help me. When I started asking questions that he was unsure of, he politely asked if I was comfortable with him asking another salesman, Rob Rabenau, to help. I was perfectly fine with that. Not only did Rob have the answers to my questions, he also showed Jeff how to find out those answers. I think that Jeff Creach did an awesome job helping me with what he was comfortable with, and commend him for asking Rob to step in to help so that I got the correct answers that I needed. Rob Rabenau made sure that not only I, but Jeff as well new the correct answers and solutions. There was no "gray" area in the lease of our new Toyota. They provided me with all answers to my questions and were very polite and courteous to my wife and I. They both even went the extra mile to put a sign in the window of our new car telling my wife Happy Birthday. something I hadn't expected, but was very thoughtful and welcomed. Overall, this has been the best dealership experience that I have had. More
Erik was fantastic! I knew exactly what I wanted to buy and he went out of his way to ensure I still had options with everything on my list checked. I ended up with the exact Tacoma I wanted from out of st and he went out of his way to ensure I still had options with everything on my list checked. I ended up with the exact Tacoma I wanted from out of state. He and his team looked high and low for this vehicle after my many attempts online. My experience with Erik was fantastic and I definitely recommend him and Legends Toyota for anyone looking for a Toyota! More
My wife and I had recently bought a brand new Toyota Rav 4 a couple of months ago. Now the Rav 4 is a great little SUV, but we ended up needing something with more space, more power, and a tow rating. We 4 a couple of months ago. Now the Rav 4 is a great little SUV, but we ended up needing something with more space, more power, and a tow rating. We decided to look at a Certified Used Toyota Highlander. We went with used due to the price point we wanted to stay within. While looking at the Toyota Highlander, Steve came out to the lot and greeted us (which was a great start since there was a bunch of snow and ice on the ground plus it was like 15 degrees out. Steve was the only salesman outside...). Steve got the keys and let us check the Highlander out for a bit and then we went inside, warmed up, and talked about our situation. Within minutes, Steve started pulling our info and working a deal within our comfort zone. We were able to make a deal within a couple of days, which was a very reasonable amount of time for me. The deal would have been faster had my wife and I been able to make it in sooner, but my work schedule was conflicting. Daryl worked hard to get all of the finances in order and took the time to make sure we were happy and comfortable with the paperwork. Daryl had been our finance manager previously and we had an equal experience that time too. On the purchase day, JaVan did the paper signing with us. Within 20 minutes, we had the papers signed and carried on in friendly conversation. During the whole buying experience, my wife and I were completely comfortable at the dealership. Legends Toyota always maintains a clean, neat, and professional appearance that is comfortable for kids as well. The kid's zone is awesome. Steve is an awesome salesman who listened to what my wife and I wanted/needed and he worked hard to meet those needs to include keeping me updated on the process while I wasn't there. While my wife and I were waiting for the paperwork to be ready, Steve made sure my kids were OK, offered to get us something to eat/drink if we needed it, and talked with us. Steve is a great salesman, family man, and a consummate professional. I have already referred a few people to go see Steve and my wife and I are going to have a few accessories bought and installed on our Highlander in a couple of months (Steve took time to get the prices and info for the accessories we want instead of just telling us go to talk to parts and service.....THANK YOU!!!) My wife and I will be back to work with Steve again. Steve, thanks for all of the help. We absolutely love our Highlander, it is the PERFECT vehicle for our family. Next time I'm there for service, or if I am just in the area, I will come in and say hello. Take care. More
Vince is a great salesperson who knew the vehicle I purchased. I would always hope to find a real professional such as Vince Walker to put a deal together with. Thanks purchased. I would always hope to find a real professional such as Vince Walker to put a deal together with. Thanks More
At Legends Toyota of KC from the sales person (Ray Kolman) we dealt with to the finance person (Daryl Posey) made our experience a pleasant one for two cars. We will go back and purchase a vehicle fro Kolman) we dealt with to the finance person (Daryl Posey) made our experience a pleasant one for two cars. We will go back and purchase a vehicle from this dealership in a heartbeat. Everyone was very helpful and courteous that we encountered. Thanks again Ray and Daryl for a positive experience. More