Legends Toyota

Mr layton Best dealership ever been too. The customer service is awesome along with the service department for dealing with any questions or concerns with respe Best dealership ever been too. The customer service is awesome along with the service department for dealing with any questions or concerns with respect to maintenance. More

Worse Dealership in KC Bought a vehicle last month. Been lied to over and over. They changed the paperwork from what we agreed on to what actually went through finance dept. Bought a vehicle last month. Been lied to over and over. They changed the paperwork from what we agreed on to what actually went through finance dept. Terrible that a business is ran this way. More

Horrible auto buying experience at Legends Toyota I purchased a base vehicle from Legends Toyota and negotiated some extra features as an incentive to buy. I asked for tinted windows, cruise control ( I purchased a base vehicle from Legends Toyota and negotiated some extra features as an incentive to buy. I asked for tinted windows, cruise control (at half price), and keyless entry to be added. There was also some hail damage they said they would repair, since I was not taking any price drop for that. I made the purchase and after the delay and confusion of getting my appointment scheduled, I dropped off my vehicle for these repairs to be started. The next day I was told it was done and I drove out there. The hail damage had not been fixed, there was grease on my interior from the keyless entry installers, and the MOST UPSETTING thing was that the plastic cover that goes over the cruise control stalk had a large, unprofessional cut out that looked as if someone used a box cutter to cut a large, uneven hole for the cruise control stalk to fit through. Anyone would be upset if they saw this damage on their brand new vehicle. I brought this to their attention and was told that if I wanted it to look factory installed I should have sprung for the next model that was $4000 more than my base model. I was so upset. At the time of purchase, they told me it would look factory. I only took their word due to it being a big name dealership. They said they would order another one and try to cut a smaller hole. I continued to question why they cannot order the piece that has the premade hole and dustcover so that it looked factory installed like they promised it would look, which is about $15 for me to order online. I continued to be told “NO”, due to their budget restraints and the outside company that they have do the work. I said I will pick up my truck and try to order my own. I called customer service for a manager to call me regarding my experience. When I picked up my truck they had the professional install piece on it. There was no reason for them to make my buying experience so stressful. I felt so taken advantage of since they had already got me to sign the paperwork and then did this. They must have figured since they already sold me the vehicle they can do whatever they want. I spent almost $24,000 on a brand new vehicle and two of their internet sales people expected me to accept sloppy, unprofessional, damage to my vehicle and thought they could get away with it because I already made the purchase. My next step was going to involve taking legal action and contacting some consumer protection companies. It is not right to take advantage of consumers. I would not recommend this dealership to anyone!! More

Awesome experience I would like to thank all the employees at Legends Toyota. What a great group of employees. The salesman was Jeff Creach and he did an unbelieveable I would like to thank all the employees at Legends Toyota. What a great group of employees. The salesman was Jeff Creach and he did an unbelieveable job of getting us into the car we wanted. He worked with his manager Phil Urlich to get us into a brand new Rav 4. They were able to get our payments where we needed them. We then worked with the finance man, Daryl Posey. He was very exciting to work with. His enthusiasm was off the chart. He explained everything simply and clearly, and made sure we understood everything we were signing. I would definitely recommend this dealership to anyone thinking about a vehicle purchase. They all went the extra mile to keep us satisfied. THANKS!!! More

Bill Cantrell - The Best in the Business I first connected with Bill Cantrell online when I was looking for a Toyota 4Runner. Given that Legends was quite a ways from where I reside, I was re I first connected with Bill Cantrell online when I was looking for a Toyota 4Runner. Given that Legends was quite a ways from where I reside, I was reluctant to work with him since there are several Toyota dealerships much closer. However, Legends has some great inventory of new and used Limited Edition 4Runners. So, I went out there and test drove a few of them and got to know Bill. He was professional and accommodating and an actual joy to spend time with. I truly enjoyed my buying experience with Bill. He listened to my needs and met them. Once I made my decision on the car I wanted to purchase, I requested negotiations occur via email and phone since I don’t have much time nor flexibility in my work week. We went back and forth via email, had a few phone conversations until we reached a fair price. Then I went out on a Saturday morning to actually purchase the vehicle. I couldn’t be happier with my purchase or the service I received. Bill Cantrell is professional, personable, respectful, and accommodating, but all in all he’s a good person who I trusted immediately. He is not your stereotypical car salesman. He is patient and never once pressured me or encouraged me out of my comfort zone. After driving several 4Runners, we both knew when we found the right car for me. It was a complete and total fit. When I’m ready to purchase another car, I know I will work with Bill. He is hands down the best in the business! Thank you, Bill for finding the right car for me and making my buying experience fun and enjoyable! More

Great Company to do business with WE was looking for a 2008-2110 Chrysler Town & Country. Had a loan approved but was finding it difficult to get it to meet our needs. Spoke with Aa WE was looking for a 2008-2110 Chrysler Town & Country. Had a loan approved but was finding it difficult to get it to meet our needs. Spoke with Aaron and explained our situation. He was very kind and helpful. Had just what we was looking for in a 2012 and was able to get the financing arranged for us to go there and come home with a van. Even though we owed more on our 2006 than anyone of 6 other places was able to help us with. Aaron and his team at Legends Toyota of Kansas City were very polite and helpful. AND just as excited as were! We didn't give them much advance notice of our being there to thoroughly clean it out but that is ok. Won't take much to get it there. VERY HAPPY with our purchase and the great work by everyone of the team working for us. God Bless them all. More

Best Dealer in the Town I received best quote from this dealer for my new Sienna van 2014 over the Kansas area and there was no need to bargain. Some of my friends also got I received best quote from this dealer for my new Sienna van 2014 over the Kansas area and there was no need to bargain. Some of my friends also got very good deal from this dealership. Chris Riekens patiently spent more time with me to explain the details and also he provided me couple of good options as per my requirement. Also he never forced me to buy something. I would highly recommend this dealer. More

Old Friend - New Friend Ray Kolman happened to be an old aquantence of mine from 20 years ago and many lives ago....So when we drove into the dealership on a whim I was quite Ray Kolman happened to be an old aquantence of mine from 20 years ago and many lives ago....So when we drove into the dealership on a whim I was quite surprised and happy to find an old friend. Through out our buying experience we were made to feel very comfortable and at ease, even when talking bottom line numbers. The old tactics of high pressure car sales should be abolished industry wide and these guys are on the cutting edge of eliminating those antiquated practices. Thank you for your new friendships. We love our 2013 Toyota Highlander limited, and have never had any buyers remorse thanks to the comfort of our new found friends at Legends Toyota. More

My husband had been visiting dealerships looking at trucks and he decided on one truck at another dealership and one at this dealership. My husband had been telling me about these trucks and trying to trucks and he decided on one truck at another dealership and one at this dealership. My husband had been telling me about these trucks and trying to get me to go along with him to look at these trucks. Brandon called to see if we were still looking for a truck, that called made our minds up to go and at least test drive some of the trucks. We haven't heard from the other dealership yet. Brandon worked really hard to make sure we got the truck we wanted and we are very happy with our purchase. More

Found an unbeatable deal on a used Subaru Outback and flew to Kansas City from Colorado to buy it. I was picked up from the airport and the car had safety inspection, oil change and detail done the day o flew to Kansas City from Colorado to buy it. I was picked up from the airport and the car had safety inspection, oil change and detail done the day of purchase to ensure a safe and worry-free drive back to CO, Along with the purchase I got a great rate and premium warranty which additionally covers my tires/rims and dent-removal at no deductible. I love my car and this was by far the best car buying experience I have ever had and I highly recommend Legends Toyota!! More