Legends Toyota
Kansas City, KS
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Wonderful experience I got my Toyota 4Runner serviced and the tires rotated today and was very pleased with the service. My service advisor was Nick Bross. I appreciated I got my Toyota 4Runner serviced and the tires rotated today and was very pleased with the service. My service advisor was Nick Bross. I appreciated his knowledge and helpfulness. I would definetly recommend this service department to my friends and family. More
I won't be back I was in for an appointment 8-28-14 for an oil change and tire rotation, after 1 hour and 15 min. Brandon Zatar tried to up-sell me a new battery. I I was in for an appointment 8-28-14 for an oil change and tire rotation, after 1 hour and 15 min. Brandon Zatar tried to up-sell me a new battery. I think if he had checked my service record, he would have noticed I purchased a new battery in Oct., 2012 from Legends Toyota. I had my battery checked by a trusted mechanic in Riverside, MO, I didn't need a new one! I have lost all confidence and trust in Legends Toyota, I will not be back! More
New Rav 4 Words can not express the amazing customer service I received while purchasing my new car at Legends. I was greeted at the door by a sales representat Words can not express the amazing customer service I received while purchasing my new car at Legends. I was greeted at the door by a sales representative and from the minute I walked in felt like a celebrity. I was treated like royalty by all the staff. I had an idea of what I wanted and never felt pressure to make a choice or buy. The sales representative was very knowledgeable and accurate. My family, friends and co-workers have all gone to Legends Toyota for their car buying experience and all have felt it was the best service and cars. We will not purchase another car anywhere else other then Legends Toyota. Thank you Kyle, Steve and Percy for making it a great day, a safe ride for our kids, and a fun way of buying cars! More
4Runner Limited Extremely friendly and knowledgeable staff! Went to the dealership with my wife and 2 young kids and I felt very welcomed during the entire duration Extremely friendly and knowledgeable staff! Went to the dealership with my wife and 2 young kids and I felt very welcomed during the entire duration of the car buying process. I was extremely satisfied with the car buying process. I went in with a price in mind and they were able to accommodate that price without making me feel pressured or anxious during the negotiation process. After we negotiated twice, they actually came back the third time and gave me the car for a few dollars less than what my original offer was. That may not be much considering the total cost of the car, but it gave me a feeling that they were also trying to establish a relationship with me versus just trying to sell me a car. Highly recommended and fully satisfied! More
Worst service department in the metro! I've been driving a Toyota for 10 years and used several Toyota dealerships for service. Legends Toyota is the WORST one in the metro. I bought a ne I've been driving a Toyota for 10 years and used several Toyota dealerships for service. Legends Toyota is the WORST one in the metro. I bought a new car 6 months ago from Legends Toyota and have been working to resolve an issue on it ever since. The service manager is not willing to even try to fix the problem. For her doing nothing is an acceptable answer to the problem. Do yourself a favor and STAY AWAY from Legends Toyota. There are better ( a lot better ) Toyota dealerships in the metro. More
used car manager Very professional. Made me feel that he really wanted to help. Not just sale me a carI will recommend him to all my friends and family Very professional. Made me feel that he really wanted to help. Not just sale me a carI will recommend him to all my friends and family More
Friendly Professionalism My family has purchased 3 vehicles from Legends recently. The quality of friendly people they employ is impressive. I just picked up my new vehicle an My family has purchased 3 vehicles from Legends recently. The quality of friendly people they employ is impressive. I just picked up my new vehicle and want to express how pleased I am with everyone involved. Charlie Ross was very knowledgeable and professional in locating the vehicle, taking it to the Hand Control Installer and assisting me in person and through the internet. He had Aaron Connolly lined up for the delivery. Aaron was very friendly and informative. Sharp-dressing Percy Starr in finance sold me a Service Contract and Phil Ulrich GSM authorized my Toyota Mobility Reimbursement Application so I am happy and very pleased all the way around. Thanks again Legends! Sam Finley. More
Unhappy customer Just purchased a car from Legends Toyota last week. Pre-purchase experience was great, everyone was nice. After purchasing the car I came home and rev Just purchased a car from Legends Toyota last week. Pre-purchase experience was great, everyone was nice. After purchasing the car I came home and reviewed the papers and noticed the price I was charged is not what I agreed to. Spoke with my sales guy, never heard back. Talked with Percy the finance manager I had been working with only to be told lies after lies about how the price came to be. Asked to speak with the manager....haven't heard back. Basically after they get your money they don't care about you! IF YOU HAVE PURCHASED A CAR FROM HERE CHECK YOUR PAPERWORK! THE DEALERSHIP HERE RUNS A DISHONEST SHADY BUSINESS PRACTICE! I will be filing an official complaint with Toyota's Corporate office if this does not get resolved. More
Nick Bross serviced my car from 1,000 miles away. When my "Check Engine" light went on after inadvertently putting E-85 into my Prius gas tank on the East Coast - - I called Nick for help. His advice When my "Check Engine" light went on after inadvertently putting E-85 into my Prius gas tank on the East Coast - - I called Nick for help. His advice proved sound and saved my car from hundreds of dollars in repair costs. Nick was kind and a voice of reason when I was so far from home. I can't tell you the comfort I felt in being able to call him and have him service my car over the telephone. He helped me get into certified Toyota dealership in Boston and wanted me to call him before others did any work on my car. Turns out, Nick's advice mitigated any damage the E-85 might have caused and our happy Prius drove back to the Midwest without further incident - - or any more E-85! I am a LOYAL customer of Legends Toyota. The people really care about not only the car - - but the customer. More
Awesome Experience My wife were looking for a new car and had heard good things about Legands Toyota. Dean Nowe was our salesman and he worked his butt off to find our My wife were looking for a new car and had heard good things about Legands Toyota. Dean Nowe was our salesman and he worked his butt off to find our vehicle and sales manager Phil worked Magic on getting it for us from another dealer after they found it. Went out of their way for us in all aspects of the deal. This place is awesome and very easy and great to deal with. If your looking for a Toyota go to these guys. They will make it happen. More