
Legends Toyota
Kansas City, KS
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Informed Cusromer I was pleased the technicians kept me informed with about three updates concerning the work being done on my Toyota. I was even told twice how much lo I was pleased the technicians kept me informed with about three updates concerning the work being done on my Toyota. I was even told twice how much longer my visit would last. . I appreciated the constant updates. Everyone was very friendly and professional. More
Fixed my problem before I checked in!! My rear windshield wiper would not work. I went to Legends Toyota for my appointment to fix it. My service representative KEVIN POWELL said let me t My rear windshield wiper would not work. I went to Legends Toyota for my appointment to fix it. My service representative KEVIN POWELL said let me try something, He went out and started my 4Runner, put the back window down and then put it back up. When he turned the switch for my rear wiper it worked perfectly. He explained that if the window is down even a fraction of an inch, the rear wiper would not work. Kevin saved me a lot of time and money by knowing his job and treating me with the upmost respect and courtesy. I will always go to Legends Toyota and I will always ask for Kevin Powell. Thank you Kevin!!! Betty Barnett More
Absolutely Amazing!!!! Brandon helped me get exactly the car I wanted at a price that I was very comfortable with. He was very knowledgeable and helpful in the entire car bu Brandon helped me get exactly the car I wanted at a price that I was very comfortable with. He was very knowledgeable and helpful in the entire car buying process. Percy was understanding of my financial wants and needs and helped to make sure that my payments would be affordable for me as well. I never felt pressured and felt like I received the best deal possible! I would absolutely recommend this dealership to any and everyone! More
WONDERFUL PURCHASE !!! ----- THIS HAD TO BE THE MOST OUTSTANDING, EASY AUTOMOBILE PURCHASE I HAVE EVER EXPERIENCED !!!!!! ----- FROM THE GENERAL MGR, DUCE LETT -- TO MY SAL ----- THIS HAD TO BE THE MOST OUTSTANDING, EASY AUTOMOBILE PURCHASE I HAVE EVER EXPERIENCED !!!!!! ----- FROM THE GENERAL MGR, DUCE LETT -- TO MY SALESMAN, MICHAEL JORDAN -- I WAS MADE TO FEEL VERY SPECIAL / CARED FOR 100% -- THEY DID NOT PRESSURE OR RUSH ME AT ALL, WHICH I APPRECIATED !! --- PERFECT, EXCELLENT SERVICE IN EVERY WAY --- I WILL RECOMMEND *LEGENDS TOYOTA* TO EVERYONE I KNOW --- & WILL TELL *THEM* TO BE SURE & ASK FOR MICHAEL JORDAN ------ THE FINANCE MGR, PERCY STARR WAS ALSO WARM, FRIENDLY & VERY HELPFUL -- thank you, LEGENDS TOYOTA !!!!! More
great experience buying or car. Brandon helped us get the car we wanted at a price we are very happy with. Chad was friendly and informative. Never felt pressured. Great experi Brandon helped us get the car we wanted at a price we are very happy with. Chad was friendly and informative. Never felt pressured. Great experience. More
Easiest New Car Purchase I Ever Had We live in the Northwest, but purchased our new car in KC because of the price and proximity to visit family. Greg Johnson made the long distance tra We live in the Northwest, but purchased our new car in KC because of the price and proximity to visit family. Greg Johnson made the long distance transaction simple and comfortable. Legends met the required price, located the model and had the car cleaned and ready upon arrival. Greg picked us up from the airport. Financing was arranged by Percy Starr. We were very happy with the five year interest rate negotiated prior to arrival. To our extreme surprise and pleasure Percy had procured an interest rate 1/2 percent lower. We drove the car, transferred our luggage, signed the papers, learned how to use the car systems and were out of there in an hour and a half. Next stop was my Mom's house in our new car. On the three day drive back to Oregon, we knew we had made the right choice of both the car and the dealership. More
Couldn't have been better! I called Legends after being told by another Toyota dealership that it would be simply impossible to buy the new car I wanted and stay in my monthly b I called Legends after being told by another Toyota dealership that it would be simply impossible to buy the new car I wanted and stay in my monthly budget. I should have gone to Legends from the beginning. I walked out of there with exactly what I wanted from the start of my search. I want to sincerely thank Alex Rodriguez, Ben Miller and Percy Starr for being so wonderful. There was NO pressure, and they just made it easy. I told them what I needed and they made it happen. It was that simple. Not only that, but they stayed past 9:45 PM to finish my paperwork so I could drive my new car home that night. Unbelievable. More
Took care of car even after papers were signed Noticed scratches on hood and trunk after detailing. Dealer paid to have them buffed out. Blair McCrea was my salesman and made sure everything was r Noticed scratches on hood and trunk after detailing. Dealer paid to have them buffed out. Blair McCrea was my salesman and made sure everything was right before I left. Thanks, Bobby K More
Outstanding !!! Just happened to stop by the dealership on a Sunday, thinking they would be closed. I was driven there by my grandson in an older Toyota 4 Runner. (ki Just happened to stop by the dealership on a Sunday, thinking they would be closed. I was driven there by my grandson in an older Toyota 4 Runner. (kind of a clunker) That did not matter to the salesman (Tom Cuny) he came out and treated me like I just got out of a newer Lexus. He answered all my questions and took me on a test drive in a new Toyota Rav 4. Well I made up my mind right there to buy the car. I came back the next day with my Chevy truck that I would be trading in, and they gave me what I wanted for the trade and treated me great. JayVan Clayton in finance was also great. In fact I bought the extended warranty, due in part to the helpful way he explained everything to me and his great attitude !! I greatly recommend this dealership. More
No pressure. No pain. Big gain! We were already stressed out after having a car accident. The thought of having to purchase a replacement vehicle before we were ready (we were plann We were already stressed out after having a car accident. The thought of having to purchase a replacement vehicle before we were ready (we were planning on replacing it at the end of the year) added to our anxiety. We started our search at a different Toyota location. My husband had replaced his vehicle a few months prior with a great experience there. However, they didn't have what we were looking for at the right price. So, we headed to Legend's. We went on a Sunday, thinking that we wouldn't have to deal with the pressure of a salesman. However, Blair was there. When we were done, we were glad that he was. He provided us with a lot of good information and any questions that we had were answered. He took notes about the vehicles we were interested in and checked to see if another vehicle that was not on the lot was still available. He also was going to ask his manager about some pricing. He kept in contact the entire process via email, voicemail, and calls to let us know about the status of the vehicle that we ended up test driving. He was honest, enthusiastic, and cared about getting us what we wanted at a fair price. Kyle O'Neil was with us during the test drive and the paperwork. He was down to earth and easy going. We didn't feel any pressure. He and Blair also helped us figure out who would give us a better deal to haul away the damaged vehicle. JaVan Clayton was extremely knowledgeable and efficient during the entire financial process. We were surprised how quickly everything was taken care of in spite of all the information that he provided about the warranties, etc. Overall, a very customer oriented experience. We felt like they were there to do everything that they could for us. Thanks guys! More