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Legends Toyota

Kansas City, KS

4.7
786 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 786 reviews

April 22, 2015

Informed Cusromer I was pleased the technicians kept me informed with about three updates concerning the work being done on my Toyota. I was even told twice how much lo More

by Mybettrhlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Floyd, Kevin Powell
Apr 27, 2015 -

Legends Toyota responded

Thanks for taking a few minutes to share your experience with our dealership. I am happy to hear that we kept you in the loop and communicated your vehicle's status with you. I hope everything is running well now. Let us know if there's anything we can do to help you in the future. Thank you--Duce Lett, General Manager.

April 18, 2015

Fixed my problem before I checked in!! My rear windshield wiper would not work. I went to Legends Toyota for my appointment to fix it. My service representative KEVIN POWELL said let me t More

by KSgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Powell
Apr 27, 2015 -

Legends Toyota responded

Thanks for the positive feedback. At Legends Toyota, we value our customers opinions and it is always great to hear when we were able to not only meet, but exceed expectations as we did with you. It was a pleasure working with you and I hope your vehicle is running its best. Let us know if there's anything we can do to help you with your future sales or service needs. Thanks--Duce Lett, General Manager.

April 15, 2015

Absolutely Amazing!!!! Brandon helped me get exactly the car I wanted at a price that I was very comfortable with. He was very knowledgeable and helpful in the entire car bu More

by CDub77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar, Phil Ulrich, Percy Starr
Apr 27, 2015 -

Legends Toyota responded

I want to thank you for sharing your satisfaction with our team here at Legends Toyota. We put customer service at the top of our list and I am happy to hear that you felt comfortable throughout your car buying experience. Thank you for your kind words and your business. Let us know if there's anything we can do to help you with your future automotive needs. Thanks--Duce Lett, General Manager.

April 06, 2015

WONDERFUL PURCHASE !!! ----- THIS HAD TO BE THE MOST OUTSTANDING, EASY AUTOMOBILE PURCHASE I HAVE EVER EXPERIENCED !!!!!! ----- FROM THE GENERAL MGR, DUCE LETT -- TO MY SAL More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jordan, Percy Starr, Duce Lett
Apr 13, 2015 -

Legends Toyota responded

Thank you for the kind words and positive feedback! I am happy to hear that our professional team of sales personnel was able to make you comfortable throughout your car shopping experience. Customer service and satisfaction are our main priority and it's always great to hear from our satisfied customers, like you. Enjoy your new vehicle and let us know if there's anything we can do to help you with future sales or service needs you may have. Thank you--Duce Lett, General Manager.

April 03, 2015

great experience buying or car. Brandon helped us get the car we wanted at a price we are very happy with. Chad was friendly and informative. Never felt pressured. Great experi More

by CraZlaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Apr 13, 2015 -

Legends Toyota responded

Thanks for the kind words and positive feedback. I am pleased to hear that you did not feel pressured in any way. We look forward to working with you again in the future when the time is right. Thank you--Duce Lett, General Manager.

April 02, 2015

Easiest New Car Purchase I Ever Had We live in the Northwest, but purchased our new car in KC because of the price and proximity to visit family. Greg Johnson made the long distance tra More

by vspeigle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fritz, Charlie Ross, Greg Johnson, Percy Starr
Apr 13, 2015 -

Legends Toyota responded

Thank you for taking a few moments to share your experience with our team here at Legends Toyota. It was a pleasure working with you and I am pleased to hear that we were able to make your car shopping experience as easy and pleasant as possible. I hope you're still enjoying your new vehicle, and do for years to come. Please let me know if there's anything we can do to assist you in the future, even if it's just answering a couple questions you might have. Thank you--Duce Lett, General Manager.

March 20, 2015

Couldn't have been better! I called Legends after being told by another Toyota dealership that it would be simply impossible to buy the new car I wanted and stay in my monthly b More

by rwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Miller, Alex Rodriguez, Percy Starr
Mar 20, 2015 -

Legends Toyota responded

Thanks for allowing us the opportunity to earn your business. At Legends Toyota, we take customer service very seriously and it is always great to hear from our happy customers, like you. I am glad to hear you were comfortable throughout your entire car shopping experience and that we were able to get you exactly what you were wanting in your new car. Let us know of any additional sales or service needs you may have going forward as we would be more than happy to help. Thank you--Duce Lett, General Manager.

March 09, 2015

Took care of car even after papers were signed Noticed scratches on hood and trunk after detailing. Dealer paid to have them buffed out. Blair McCrea was my salesman and made sure everything was r More

by bkhb6504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair McCrea
Mar 11, 2015 -

Legends Toyota responded

Thank you for taking the time to share your experience with our team here at Legends Toyota. I am happy to hear that we were able to make sure everything was right with your truck before you took it home. We certainly appreciate your kind words and your business and we look forward to working with you again in the future. Thank you--Duce Lett, General Manager.

March 07, 2015

Outstanding !!! Just happened to stop by the dealership on a Sunday, thinking they would be closed. I was driven there by my grandson in an older Toyota 4 Runner. (ki More

by bbbrad44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JaVan Clayton, Tom Cuny
Mar 11, 2015 -

Legends Toyota responded

Thank you for sharing your recent experience with our team here at Legends Toyota. JaVan has been such an essential part of our success here and I am pleased to hear that he and Tom were able to get you into your new Toyota Rav4. It is a great vehicle and I have no doubt that you will enjoy it for many years to come. Thank you for your business--Duce Lett, General Manager.

March 03, 2015

No pressure. No pain. Big gain! We were already stressed out after having a car accident. The thought of having to purchase a replacement vehicle before we were ready (we were plann More

by jnnfrmays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair McCrea, JaVan Clayton, Kyle O'Neil
Mar 11, 2015 -

Legends Toyota responded

Thank you for sharing your experience with our team here at Legends Toyota. We value our customers' opinions and want to ensure that everyone receives the best possible experience. JaVan has been a part of our team for many years and I am pleased to hear that he and Kyle were able to take such great care of you throughout your purchasing process. Thank you for our business and your kind words. Let us know if there's anything we can do to help with future sales or services you may have.--Duce Lett, General Manager.

Mar 11, 2015 -

jnnfrmays responded

I wanted to make sure that Blair M. wasn't overlooked as he was a big part of our experience also. Thanks again!

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