Legends Toyota
Kansas City, KS
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Great Dealership In May I purchased an FJ Cruiser to drive to Alaska on the Alcan Highway. Casey Johnson was very helpful and understood exactly what I wanted. He ne In May I purchased an FJ Cruiser to drive to Alaska on the Alcan Highway. Casey Johnson was very helpful and understood exactly what I wanted. He never made me feel pressured and he was very instrumental in helping me make an informed decision. Casey was truly a pleasure to work with and I am very pleased with my vehicle choice. More
Greg was great Greg was my salesman. He was very knowledgable and not high pressure or condescending. As a woman, I have often had difficulty dealing with car salesp Greg was my salesman. He was very knowledgable and not high pressure or condescending. As a woman, I have often had difficulty dealing with car salespeople, but Greg was great More
Great Experience Due to my wanting to avoid the stereotypical car salesperson, i emailed my specs to Toyota dealers within a day's drive of my home in Baton Rouge. Se Due to my wanting to avoid the stereotypical car salesperson, i emailed my specs to Toyota dealers within a day's drive of my home in Baton Rouge. Several days later, i contacted the lowest bidders, one of which was Chris Riekens of Legends Toyota. From our first conversation until delivery of my Highlander, Chris kept each and every committment he made. There was no pressure from him or the dealership, and he even added a couple extras as well as picking me up at the airport to pick up my vehicle. While Percy Starr (Finance) would have loved to have sold me a maintenence contract, he fully respected my original decision to not get one, which was based on my favorable experience with Toyota vehicles. He was likewise helpful in the final details of my purchase. As i hoped, dealing with Chris was an excellent experience. More
Stress free purchase! Legends Toyota is a great dealer to purchase from! The guys I worked with made the process run smoothly and I left fully informed about my purchase wh Legends Toyota is a great dealer to purchase from! The guys I worked with made the process run smoothly and I left fully informed about my purchase which made me very happy with my purchase. No buyer's remorse here. Ask for Brandon Zatar! More
Best car buying experience! Had an offer from the internet Sales guy, Chris. It was a long drive so I spoke with Brian Walter and the General Manager, Duce, to finalize the dea Had an offer from the internet Sales guy, Chris. It was a long drive so I spoke with Brian Walter and the General Manager, Duce, to finalize the deal. I shared my negative experience with another Toyota delear, assuring them that I would need everything in writing and would not be driving that far to see them unless we had a firm deal made (as well as pursuing options against toyota if they refused to give me the agreed upon deal once I arrived, which I will be doing to the other dealership). Both gentlemen apologized profusely for the other dealer and assured me that the same thing would not happen here (you can read my review on Olathe in another post). My deal was finalized on the phone, they had my car brought in from another dealer (I didn't like the color they had), I went to Legends to get the car, and sat down with Bill Cantrell (Duce and Brian were off the day I picked up the car). Bill went through the paperwork with me, took me out to drive the car, showed me how to do everything, and moved my license plate covers from the old car to the new one. My experience with everyone at Legends was the best I have had at a car dealership and I highly recommend them to everyone!!!!! This was a great relief after what I had just dealt with at the last dealership. More
Exceptional! Everything, from the moment of our arrival at Legends Toyota, we received exceptional service from Aaron Connolly, like no other dealership in the are Everything, from the moment of our arrival at Legends Toyota, we received exceptional service from Aaron Connolly, like no other dealership in the area. Our purchasing experience was very impressive. Aaron Connelly (Internet Manager), is very personable and welcoming. It is not an exaggeration to say we felt like an invisible red carpet had been rolled out for us especially after having visited other auto dealerships in the Kansas City metro area. By comparison, our purchasing experience at Legends Toyota was truly exceptional because everyone worked like a team to truly personalize our purchase. Aaron Connelly, JaVan Clayton, and Charlie Ross were very accommodating and professional in every way. Thanks to them, and their close attention to detail, we are very, very pleased with our purchase. More
Informed Cusromer I was pleased the technicians kept me informed with about three updates concerning the work being done on my Toyota. I was even told twice how much lo I was pleased the technicians kept me informed with about three updates concerning the work being done on my Toyota. I was even told twice how much longer my visit would last. . I appreciated the constant updates. Everyone was very friendly and professional. More
Fixed my problem before I checked in!! My rear windshield wiper would not work. I went to Legends Toyota for my appointment to fix it. My service representative KEVIN POWELL said let me t My rear windshield wiper would not work. I went to Legends Toyota for my appointment to fix it. My service representative KEVIN POWELL said let me try something, He went out and started my 4Runner, put the back window down and then put it back up. When he turned the switch for my rear wiper it worked perfectly. He explained that if the window is down even a fraction of an inch, the rear wiper would not work. Kevin saved me a lot of time and money by knowing his job and treating me with the upmost respect and courtesy. I will always go to Legends Toyota and I will always ask for Kevin Powell. Thank you Kevin!!! Betty Barnett More
Absolutely Amazing!!!! Brandon helped me get exactly the car I wanted at a price that I was very comfortable with. He was very knowledgeable and helpful in the entire car bu Brandon helped me get exactly the car I wanted at a price that I was very comfortable with. He was very knowledgeable and helpful in the entire car buying process. Percy was understanding of my financial wants and needs and helped to make sure that my payments would be affordable for me as well. I never felt pressured and felt like I received the best deal possible! I would absolutely recommend this dealership to any and everyone! More
WONDERFUL PURCHASE !!! ----- THIS HAD TO BE THE MOST OUTSTANDING, EASY AUTOMOBILE PURCHASE I HAVE EVER EXPERIENCED !!!!!! ----- FROM THE GENERAL MGR, DUCE LETT -- TO MY SAL ----- THIS HAD TO BE THE MOST OUTSTANDING, EASY AUTOMOBILE PURCHASE I HAVE EVER EXPERIENCED !!!!!! ----- FROM THE GENERAL MGR, DUCE LETT -- TO MY SALESMAN, MICHAEL JORDAN -- I WAS MADE TO FEEL VERY SPECIAL / CARED FOR 100% -- THEY DID NOT PRESSURE OR RUSH ME AT ALL, WHICH I APPRECIATED !! --- PERFECT, EXCELLENT SERVICE IN EVERY WAY --- I WILL RECOMMEND *LEGENDS TOYOTA* TO EVERYONE I KNOW --- & WILL TELL *THEM* TO BE SURE & ASK FOR MICHAEL JORDAN ------ THE FINANCE MGR, PERCY STARR WAS ALSO WARM, FRIENDLY & VERY HELPFUL -- thank you, LEGENDS TOYOTA !!!!! More