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Legends Toyota

Kansas City, KS

4.7
786 Reviews

10100 Parallel Parkway

Kansas City, KS

66109

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Showing 786 reviews

February 12, 2016

Great customer service, fair deal We submitted an internet inquiry to Legends about a used 2012 Pruis four. Christopher Farengo responded within one business day. He was polite, prof More

by C H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Farengo
Feb 22, 2016 -

Legends Toyota responded

We're glad to hear that Chris worked so quickly to get you into your replacement car. Thank you for taking time to leave a review. If there's anything else we can help you with, please reach out. -Duce Lett, General Manager

January 26, 2016

They truly care I took my car here this past Saturday for help replacing my stolen key fob that Jay Wolfe Toyota didn't want to replace with my actual key. They inspe More

by ettertamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Floyd, Nick Bross
Feb 03, 2016 -

Legends Toyota responded

I'm so glad to hear you got your brakes fixed! Thank you for taking time to leave this review about our service department. Each employee truly cars about their customers and we appreciate you sharing this experience. If you're worried about anything else, please reach out. Best --Duce Lett, General Manager

January 21, 2016

Good deal, great service, good used car We bought a 2003 Camry trade-in, great condition, great miles. Brandon was really helpful as I sought info before we came to visit. We came with our t More

by HStainton
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Feb 03, 2016 -

Legends Toyota responded

Buying a new car should feel like an exciting and painless experience. I'm glad Brandon lived up to that. Thank you for taking time to leave such kind words about your experience and we look forward to working with you in the future. Best --Duce Lett, General Manager

January 20, 2016

love new prius c Great service and even better prices. We didn't even have appointment and arrived later in day. They stayed past hours to make the deal and send us a More

by chelled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pedro habibi
Feb 03, 2016 -

Legends Toyota responded

It's great to hear that our service department was so accommodating. Thank you for making the trip to our dealership. We truly appreciate it. Please give us a call if you need anything else. --Duce Lett, General Manager

January 08, 2016

Good Overall Experience Unlike some dealerships I visited, I did not feel like I was being pushed into making a deal I did not want to make. Brandon Zatar was very knowledgea More

by Benburnley
Recommend Dealer
Yes
Employees Worked With
Brandon Zatar
Feb 03, 2016 -

Legends Toyota responded

We are pleased to hear that Brandon was so accommodating through your purchase. He really cares about each customer and getting them the right vehicle. Thank you for taking time to answer these short questions. If there's anything else we can help with, please let us know. Best --Duce Lett, General Manager

December 29, 2015

Great Experience I'm a sixty-five year old woman who bought a used Honda from this dealership. I was expecting to walk out due to a 'bait and switch' or some other sim More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Tolbert in Finance, Brandon Zatar, Jeff Creach, Percy Starr
Jan 19, 2016 -

Legends Toyota responded

Congratulations on your Honda! We hope you're loving your newest purchase. Thank you for the kind words about your experience at our dealership. We make exceptional customer service a priority, and it's so great to hear that you received nothing less. Buying a new car should be simple and painless. Please let us know if there's anything else we can do to help. --Mike Bennett, General Manager

Jan 29, 2016 -

Legends Toyota responded

Thank you for taking time to leave a review about our dealership! I'm glad that you were able to find just the vehicle you wanted. Buying a car should always be painless and stress-free. Please don't hesitate to call us if there's anything else we can do to help. --Duce Lett, General Manager

December 11, 2015

Very Low Hassle Experience Excellent experience. No pressure car buying and a smooth process throughout. Our sales person was great. We told him what we were looking for and More

by Se2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Sanders
November 30, 2015

A great experience Pedro Habibi was a great sales consultant with Legends. He was rushing out the door to great us in the freezing cold rain and had a smile on his face More

by Stephens2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Habibi
Dec 02, 2015 -

Legends Toyota responded

Thank you for the positive review about Pedro. Buying a new car should be an exciting experience . We make exceptional customer service a priority and Pedro always exceeds that standard. We hope you continue to love your new 4Runner for many years to come! Best --Duce Lett, General Manager

November 22, 2015

Outstanding Service Called Service Advisor Mr. Nick Bross last week concerning questions about a recent service charge re: a sensor being replaced. My Camry is a 2011 but More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bross
November 02, 2015

Best Car Purchase Ever Thank You Legends Toyota! I have never been so impressed with a dealership as a whole or any specific staff but my experience with salesman Casey Johnson was outstanding, putti More

by katienissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Percy Starr, Casey Johnson
Nov 06, 2015 -

Legends Toyota responded

I want to thank you for taking the time to leave such kind words about your experience with our staff! We make exceptional customer service, and I'm glad to hear that you were treated so positively throughout your experience. Buying a car should always be a fun and exciting event. Let us know if there's anything else we can help with. Please stop in and say hi soon! --Duce Lett, General Manager

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