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Legends Toyota
Kansas City, KS
772 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 772 reviews
January 08, 2016
Good Overall Experience Unlike some dealerships I visited, I did not feel like I was being pushed into making a deal I did not want to make. Brandon Zatar was very knowledgea Unlike some dealerships I visited, I did not feel like I was being pushed into making a deal I did not want to make. Brandon Zatar was very knowledgeable about the Tundra I purchased. He was able to answer every question I threw at him. Brandon dropped off my truck in my driveway the morning after purchase and explained how all of the features worked. He was pleasant and straight forward to work with. More
by Benburnley
Employees Worked With
Brandon Zatar
December 29, 2015
Great Experience I'm a sixty-five year old woman who bought a used Honda from this dealership. I was expecting to walk out due to a 'bait and switch' or some other sim I'm a sixty-five year old woman who bought a used Honda from this dealership. I was expecting to walk out due to a 'bait and switch' or some other similar situation - as that is what I experienced at other dealerships that I had visited within the last month. Wow, was I ever surprised. I was not only treated with respect but I was given information that was truthful. In addition, I was given a fair price for my trade-in and a good price on the used vehicle that I purchased - there were no surprises. It was an extremely pleasant experience that I would recommend to other women of any age. Thank you. More
by Retired
Employees Worked With
Tanner Tolbert in Finance, Brandon Zatar, Jeff Creach, Percy Starr
December 11, 2015
Very Low Hassle Experience Excellent experience. No pressure car buying and a smooth process throughout. Our sales person was great. We told him what we were looking for and Excellent experience. No pressure car buying and a smooth process throughout. Our sales person was great. We told him what we were looking for and he got it for us without trying to put us in something we didn't need or couldn't afford. Got us a good price and a great interest rate. Would do business with again. More
by Se2015
Employees Worked With
Darrin Sanders
November 30, 2015
A great experience Pedro Habibi was a great sales consultant with Legends. He was rushing out the door to great us in the freezing cold rain and had a smile on his face Pedro Habibi was a great sales consultant with Legends. He was rushing out the door to great us in the freezing cold rain and had a smile on his face the whole time. He got the car we wanted to test drive prepped and ready to go and didn't push us to try other models. When it came to getting us a deal he understood our financial needs and worked closely with finance to get the deal done. Today is day 3 and I am loving my 4Runner! More
by Stephens2014
Employees Worked With
Pedro Habibi
November 22, 2015
Outstanding Service Called Service Advisor Mr. Nick Bross last week concerning questions about a recent service charge re: a sensor being replaced. My Camry is a 2011 but Called Service Advisor Mr. Nick Bross last week concerning questions about a recent service charge re: a sensor being replaced. My Camry is a 2011 but has only 28,400 miles on it. Dash warnings were coming on after a rain but then would go off after driving for awhile. A diagnosis was done 1st week of November and a sensor plus some filters were replaced, bill was over $400. Last week I requested an explanation of exactly what was going on since the on/off pattern of the warning lights due to moisture appeared to indicate a short which I thought might have been caused by the last front end alignment and/or tire rotation. Mr. Bross said he needed to check it out with the technician that did the work and would call me back. Immediately I appreciated him taking the time to do that. He did exactly what he said and explained that the sensor, which sits under the car and plugs into the exhaust approximately under the driver's area, was cracked and he even retrieved the old sensor which was still in the service area.. I do have an extended warranty on this car and he took the time to double-check that as well. I returned to the dealership on 11-21-15 and Mr. Bross said that the sensor part of the bill would be covered which generated a partial refund. He also showed me the cracked sensor taken from the car. After looking at it, his explanation completely made sense from what I was experiencing with the Camry. I work on older cars myself, which consists of some older 70's GM models and when I have a significant bill I like an explanation, although I didn't go into that in detail immediately after the repair on 11-4-15 with the original Service Rep. Mr. Bross did an outstanding job, gave me the old sensor, completely explained the situation and is handling the partial refund. It wasn't just the refund but his entire approach from 1st contact was outstanding. He identified with the question and took the time to give me a straight-forward no BS answer. It just could not have been better, particularly so since he had to do some leg work on a repair that he didn't handle originally. These guys put in quite a few hours too. All have been good but this guy is outstanding in my opinion. I'll be back. Thanks Nick! Terry Winchell More
by T
Employees Worked With
Nick Bross
November 02, 2015
Best Car Purchase Ever Thank You Legends Toyota! I have never been so impressed with a dealership as a whole or any specific staff but my experience with salesman Casey Johnson was outstanding, putti I have never been so impressed with a dealership as a whole or any specific staff but my experience with salesman Casey Johnson was outstanding, putting Legends Toyota far above the bar which had previously been set for me quite highly by the Jay Wolfe group. Not only is Casey personable, relaxed, and totally committed to customer service through executing sales without hassle or pressure. He was wonderful and with the support of the finance department, specifically Percy Starr, my car purchase was not only effortless but a joy. The team at Legends is truly at the top of the game. If you are looking for a trustworthy, honest, dedicated salesman go see Casey Johnson at Legends Toyota - you will not believe how easy and fun buying a car is with them. More
by katienissa
Employees Worked With
Percy Starr, Casey Johnson
September 29, 2015
Great eperience We recently bought a RAV4 at Legends and were very happy with the dealership, its staff, large vehicle inventory, and especially our salesman Brandon We recently bought a RAV4 at Legends and were very happy with the dealership, its staff, large vehicle inventory, and especially our salesman Brandon Zatar. Brandon returned our phone calls promptly, was always available to meet with us on short notice, and was very knowledgeable of the RAV's features. I'd highly recommend Brandon and the dealership. More
by dave
Employees Worked With
Brandon Zatar
September 22, 2015
Best Around! I give "the best around" because I have been going to Legends Toyota before they were Legends. They were Roger Smith and Sons Toyota close to over 8 y I give "the best around" because I have been going to Legends Toyota before they were Legends. They were Roger Smith and Sons Toyota close to over 8 years ago. Some of the crew followed them when they moved and I did as well. I love Bryan. He is very considerate and thoughtful and will not just give you bull like a lot of other dealers and repair facilities do. They helped get my Toyota over 340K miles before I got a Lexus and I still take it to Legends. I drive from Liberty to the Legends knowing my vehicle is being properly serviced and well taken care of. If it's not right, they will make it right. I went in today to get tires and will continue to go to Legends Toyota as long as I can. More
by ConnieT
Employees Worked With
Bryan Floyd, Nick Bross
September 21, 2015
Great experience We have had our Toyota 4Runner a couple weeks now. Not only do we absolutely love it...we have to give praise to the dealership and our salesperson B We have had our Toyota 4Runner a couple weeks now. Not only do we absolutely love it...we have to give praise to the dealership and our salesperson Brandon Zatar for the experience from beginning to end...Everyone worked together amazingly to get us what we wanted! Thank you Legends Toyota and all who was involved in our experience... More
by Carol
Employees Worked With
Brian, JaVan Clayton, Brandon Zatar
September 06, 2015
Great Experience We went in this afternoon and ended up coming home with a Camry. Brandon Zatar helped us today, and was very thorough and professional. He worked with We went in this afternoon and ended up coming home with a Camry. Brandon Zatar helped us today, and was very thorough and professional. He worked with us to get a great deal, and we are very pleased with our experience at Legends Toyota. We absolutely recommend this dealership, and we were very happy with Brandon's service. More
by TheMcCabes
Employees Worked With
Brandon Zatar
