Legends Toyota
Kansas City, KS
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2016 4Runner I came in to look at a lightly used 4Runner. The used vehicle wasn't quite what I wanted, but Brandon worked with me to get an acceptable price on a I came in to look at a lightly used 4Runner. The used vehicle wasn't quite what I wanted, but Brandon worked with me to get an acceptable price on a new one. The negotiation process was straightforward, and the salesperson and manager provided clear terms along the way, which was refreshing. When they didn't have exactly what I wanted on the lot, they searched available stock at other dealers and in the pipeline to find a match. Front door to handshake deal was maybe 2 hours, much of which was just searching through the available inventory to find what I wanted. When the vehicle arrived, paperwork and vehicle prep was completed in about an hour and a half. More
wonderful experience Brandon was very helpful in every way. Made this a great experience. Didn't feel pressured. Just an overall good experience. Highly recommend this de Brandon was very helpful in every way. Made this a great experience. Didn't feel pressured. Just an overall good experience. Highly recommend this dealership and salesman More
Best car buying experience I was dreading buying a used car, only because of past experiences with car salesmen. I was pleasantly surprised from my first contact with Legends To I was dreading buying a used car, only because of past experiences with car salesmen. I was pleasantly surprised from my first contact with Legends Toyota. To start, they respected my request for return calls only in the evenings. My emails were answered quickly and politely but they weren't pushy or overbearing. Working with everyone in person at the dealership was also pleasant. Not once did I encounter the "typical pushy salesman", I got great customer service and a great deal on a used car. I would recommend Legends Toyota to everyone, quality cars and employees. More
2015 Venza Purchase I went to Legends Because I was looking for a 2015 Venza. They were discontinued last year but Legends still had two available. Brandon was very h I went to Legends Because I was looking for a 2015 Venza. They were discontinued last year but Legends still had two available. Brandon was very helpful and easy to work with. Everything went about as well as a new car purchase can, and I am satisfied with the details of the purchase. I would not hesitate to deal with Brandon again. More
purchased a used truck Salesman Brandon Zatar was very helpful during our used truck purchasing experience from this dealership. He understood what type truck we (an olde Salesman Brandon Zatar was very helpful during our used truck purchasing experience from this dealership. He understood what type truck we (an older couple) were interested in and worked with us and his management to finalize the purchase. We were pleased with his courtesy and appreciated his assistance. Several other employees at this dealership were also friendly and the entire facility was very neat and clean. The customer waiting lounge was great. More
Recent purchase of our new 2016 Toyota Prius My sales person Brandon Zatar was very helpful in our purchase of a new 2016 Prius! We were uncertain if we wanted the new body style, but Brandon hel My sales person Brandon Zatar was very helpful in our purchase of a new 2016 Prius! We were uncertain if we wanted the new body style, but Brandon helped with our decision with his knowledge and professionalism! More
Awesome car buying experience I was in the market for a used car and came into Legends Toyota not sure what to expect. As soon as I walked in, I was greeted with a smile and taken I was in the market for a used car and came into Legends Toyota not sure what to expect. As soon as I walked in, I was greeted with a smile and taken care of quite well. Jeff Creach worked with me and showed me various options for cars, took the time to answer all my questions and helped to find the perfect fit for me and the best deal at the price range I was looking at. Jeff was awesome the entire time, his patience was so valuable and his expertise was great. At the end of the day, I took home a new Toyota Camry based on my needs, costs, price and overall experience! You were all awesome and took great care of me. Especially Jeff, next time I'm in the market for a car, I know where to find you! Thanks! More
All around fantastic experience Originally I began at another dealership. Once I knew what I wanted (color/features), I was told it wasn't available. Just to be sure, that night my Originally I began at another dealership. Once I knew what I wanted (color/features), I was told it wasn't available. Just to be sure, that night my husband sent out an inquiry to other dealers in the area. (This was late on a Sunday night.) Within an hour Jeff had responded to the email saying he was pretty sure he could get exactly what we wanted. The next day he confirmed that he had it, negotiated a deal through email, and proceeded to have it transferred to Legends. Two days later I was sitting in my beautiful new RAV. Apparently Jeff is a pro at hunting down exact vehicles! No part of the process was long, drawn out, or dramatic...just smooth sailing. Before leaving with my vehicle, Jeff set up my Bluetooth and walked me through the details of all the features - especially the digital package, which is extensive and a tad intimidating. He was very thorough and patient (I'm not a techie). Everyone we encountered was incredibly professional and personable. Less than a week after buying someone hit my passenger front door hard enough to leave a small dent. We contacted Jeff, he had me come in so their paint and dent guy could look at it. They were able to fix it immediately and the cost was extremely reasonable. Having such a first class facility to wait in helped the process too. As a side note, I had vacillated a lot between the Toyota RAV and the Honda CR-V. By the time I dealt with Jeff, I already knew what I wanted. However, my decision could have been easier because Legends owns both dealerships. I could have put the vehicles side by side for comparison. We are thoroughly impressed with Jeff and Legends Toyota. More
Great Product, Great People....Will Return I knew what I wanted to drive and purchase. My salesperson actually knew more than I had already researched further convincing me that the 4Runner was I knew what I wanted to drive and purchase. My salesperson actually knew more than I had already researched further convincing me that the 4Runner was the one. These people make a real difference in the purchase experience. Thanks Legends! See you soon. BTW, my wife had a great experience as well! More
No professionalism On a recent visit to Legend's Toyota, I received the what I consider unacceptable customer service. I believe I can thank Casey Johnson, Internet Sale On a recent visit to Legend's Toyota, I received the what I consider unacceptable customer service. I believe I can thank Casey Johnson, Internet Sales, for that awful experience More