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Legend Porsche Audi VW - Service Center

Amityville, NY

4.9
429 Reviews
Call Service Center (888) 711-1644

429 Reviews of Legend Porsche Audi VW - Service Center

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November 25, 2023

Every appointment happens on time as stated. The service department goes above and beyond to be sure thebprocess is smooth. More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie!!!, Ivy Feinsilver
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Nov 27, 2023 -

Legend Porsche Audi VW responded

Hello Joe, thank you for your great review! We pride ourselves on being efficient and getting our customers in and out as quick as possible. We are happy to hear that this value rang true in your experience with us! We look forward to providing you with more great service in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 21, 2023

Heather and Jack were very courteous and helpful. Scott repeatedly sent out service appointment reminders. More

by BARREIROJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
Report | Print
Nov 21, 2023 -

Legend Porsche Audi VW responded

Hello Joe, thank you for taking the time to leave us feedback about our team! We are happy that Jack and Heather were a great part of your service experience. We apologize if the reminder emails were too frequent, we strive to keep our customers well informed of any upcoming appointments they may have. If you ever need anything in the future, please do not hesitate to contact us at customercare@legendautogroup.com. Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Nov 21, 2023 -

BARREIROJOE responded

The reminders were just fine and helpful.

November 20, 2023

It is impossible to get a loaner car from this dealership. I payed cash for a job that should have taken one day but turned into 3. Once I picked up my vehicle it was in worst condition then I lef More

by Evan.menard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Hagan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

Legend Porsche Audi VW responded

Hello Evan. We are sorry to hear that our service did not meet your expectations. We understand that you spoke to our service director Scott during your most recent visit and he explained to you what the issue was and why there was a wait. We do apologize about the inconvenience and we hope if you do choose to service with us in the future we can provide you with a much better experience. Have a good weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

November 19, 2023

Cathy and Heather are the greatest. They consistently provide quality service to everyone day in and day out. More

by VASQUEZ.JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Paskoff, Scott Ladd, Ivy Feinsilver
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Nov 20, 2023 -

Legend Porsche Audi VW responded

Hello Jonathan, thank you for your kind words! We are delighted to hear that Heather and Cathy gave you a great service experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 19, 2023

i feel comfortable leaving my car with legend vw for all my services and strongly recommend them. My last service was for my Passat at 79,400 miles. they are courteous, knowledgeable and professional. Th More

by BOBMONTELIONE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Legend Porsche Audi VW responded

Hi Bob. Thank you for your great review! We really appreciate your kind words about our team. We pride ourselves on having down to earth staff who strive to give you the best experience possible. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #LegendWV member of the Legend Auto Group #thelegendautogroup

November 12, 2023

It always clean and the staff is very accommodating and helpful Kathy at the desk is always a pleasure to deal with she keeps that place running like a Swiss watch More

by BLITZZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, Ivy Feinsilver, David Zelen
Report | Print
Nov 13, 2023 -

Legend Porsche Audi VW responded

Thank you for your kind words! We are happy to hear that Cathy's amazing service left such a good impression. We're proud to have her on our team and we look forward to providing you with incredible service in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 11, 2023

As usual Legend’s service and personnel were above par: courteous, thorough and timely. It’ always a positive experience. More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
Report | Print
Nov 13, 2023 -

Legend Porsche Audi VW responded

Thank you for your great review! We're glad to hear our team continued to provide you with great and efficient service. We look forward to giving you more great experiences in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 09, 2023

I was impressed with customer service. They kept me informed and were pleasant to work with. More

by MTSAMM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd
Report | Print
Nov 09, 2023 -

Legend Porsche Audi VW responded

Thank you for your great review! We're pleased to hear our customer service left a lasting impression. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 07, 2023

The service advisor Addressed all my needs in a timely manner. Most respectable service department. More

by edattard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie O
Report | Print
Nov 07, 2023 -

Legend Porsche Audi VW responded

Thank you for your wonderful review! We're thrilled to hear that our service advisor addressed your needs promptly and to your satisfaction. Our service department takes great pride in providing respectful and efficient service to all our customers. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 07, 2023

Service provider Heather Schmitt provided excellent customer service and communication regarding updates on the service being done. Thanks again, Ricky C. More

by Rchow427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Legend Porsche Audi VW responded

Hi Ricky. Thank you for sharing your great experience with us! We're delighted to hear that Heather provided you with excellent customer service and timely updates. We appreciate your feedback and look forward to serving you in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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