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Legend Porsche Audi VW - Service Center

Amityville, NY

4.9
431 Reviews
Call Service Center (888) 711-1644

431 Reviews of Legend Porsche Audi VW - Service Center

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August 15, 2024

I like this dealer because the service dep Jonathan handle my car repair with great care. More

by JASONX0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Aug 16, 2024 -

Legend Porsche Audi VW responded

Hello Jason, thank you for the wonderful feedback! We're thrilled that Jonathan made your service experience with us smooth and easy. We pride ourselves on providing top-level customer service and we appreciate you taking the time to tell us about your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

August 15, 2024

Best service department in the industry providing superior customer service and quality care with a smile. More

by Mpeace65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon, Jeanine Guerin
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Aug 16, 2024 -

Legend Porsche Audi VW responded

Hello Michael, thank you for the amazing review! Customer service is our top priority, and we appreciate you leaving us feedback about your great experiences. We'll be sure to pass along the kind words to the team and thank you for choosing Legend VW! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

August 09, 2024

Heather was very nice and helpful. The service was done quick as promised. Great experience with Legend Porsche service. More

by Stashles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Legend Porsche Audi VW responded

Hello Stanislaw, thank you for the incredible review! We're delighted Heather and our service team made your service with us quick and easy. Thank you for servicing with us and we'll be sure to pass along the great feedback to Heather. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogrou

August 09, 2024

Accommodating and quality service. Jack was helpful, communicative, and pleasant to deal with. I am a little confused on the extended maintenance plan I purchased at the time I bought More

by batman181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
Report | Print
Aug 09, 2024 -

Legend Porsche Audi VW responded

Hello, Mr. Immel. Thank you for the great feedback! We're delighted that Jack was able to assist you and provide you with the information you needed. We never want a customer to walk away confused, so if there is anything further you need clarification on, please do not hesitate to call us or email us at customercare@legendautogroup.com. Thank you for taking the time to review us and for choosing Legend VW. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

August 07, 2024

Great experience with Legend Porsche service. I needed service done asap and they had me in for service the next day and addressed the problems and I was done in less than 2 hours More

by Udieipay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Meszaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver, Jack Simon, Jeanine Guerin
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Aug 08, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your incredible review! We're thrilled our team was able to assist and get you in and out of service as soon as possible. We aim always to provide quick and efficient service and we're pleased to see this reflected in your visit with us. Thank you for choosing Porsche Amityville to service with and for taking the time to tell us about your great experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogrou

July 31, 2024

they were very polite and helpful. Vehicle was returned promptly. The warranty work was done as they said it would be. Service coupons saved on the routine maintenance More

by VLABBATE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
Report | Print
Aug 01, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Labbate, thank you for the wonderful feedback! We're thrilled our team made your service with us quick and easy. We pride ourselves on always providing great customer service and we'll be sure to pass along the kind words to our team. Thank you for choosing Legend VW and for taking the time to write us about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

July 30, 2024

It took 3 months for a catalytic converter. This is totally unacceptable. I was very disappointed. More

by 4franksspga
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Simon
Report | Print
Jul 31, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Frank, thank you for taking the time to share your feedback with us. We understand your frustration and we apologize for any inconvenience caused by this delay. Catalytic converters are on backorder across the country and it has been taking on average over 3 months for service centers to receive them. We always aim to provide timely and efficient service and despite our best efforts, there was no way for us to acquire this part any earlier. Our team extends their apologies once again, we appreciate all of our returning customers and we ensure your service will be completed promptly in the future. If you would like to further discuss this with our service team, please call or email us at customercare@legendautogroup.com. We look forward to providing you with a much smoother experience going forward. Have a good week & drive safe. Rep: Legend VW

July 20, 2024

Excellent service. Advisor Jon was very friendly and knowledgeable. A pleasure to work with. Highly recommend More

by SAGGAR.VISHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Jul 22, 2024 -

Legend Porsche Audi VW responded

Hello Mr. Saggar, thank you for the amazing feedback! We are delighted Jon made your service visit with us exceptional. We aim to always provide great customer service and we'll be sure to pass along the great feedback to Jon. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

July 19, 2024

In general the experience was 5 star. Jack was a professional, he kept me up to date concerning progress with my car. Plus, he explained all of the details of billing and warrantee work t More

by marklartigau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simon
Report | Print
Jul 22, 2024 -

Legend Porsche Audi VW responded

Hello Mark, thank you for the amazing review! We're thrilled Jack made your experience smooth and easy. Our goal is to be as transparent as possible and we'll be sure to pass along the great feedback to Jack. Thank you for taking the time to review us and for choosing Legend Volkwagen. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

July 19, 2024

Heather, the receptionist, was very nice. The service was quick and very efficient! I would definitely be back to the Amityville location for service, next time! More

by starfire515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Legend Porsche Audi VW responded

Hello Julia, thank you for the amazing feedback! We're delighted Heather and our team made your service with us smooth and easy. Efficient service is always our goal and we're thrilled you're satisfied. Thank you for taking the time to review us and we look forward to welcoming you back! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group

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