
Legend Porsche Audi VW
Massapequa , NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I am furious with the dishonesty of the service department at Legend Volkswagen. I took my car in for service 2 weeks ago and it cost me $650 to repair my cooling system. The next day, my car tells department at Legend Volkswagen. I took my car in for service 2 weeks ago and it cost me $650 to repair my cooling system. The next day, my car tells me I still need service. Last night, the check engine light comes back on. I brought it in and was told there is an evaporation leak which would cost $850. I thought this was strange considering I had just brought the car in and it had apparently been fully inspected (they recommended brakes and such as per the usual from shady dealership service departments ... i can visually see my brakes are fine for at least another 8,000 miles). Anyway, I did not pay the exorbitant price and instead, called my friend who has a pretty good understanding of vehicles. He told me to tighten the gas cap, and voila! Check engine light is now off. Now either the service department is full of imbeciles who couldn't figure out to perform this simple procedure, or, they were trying to rob me of $850. Do not bring your vehicle to this service department unless you want to throw cash into the trash. More
Quality of service was horrible. After car was serviced, other problems occurred because they did not have appropriate quality checks. Asked to speak to service manager, he was busy...never got back to me. other problems occurred because they did not have appropriate quality checks. Asked to speak to service manager, he was busy...never got back to me. I would not recommend Legend Audi. Go to another Audi dealer if you really want an Audi (I dont recommend that either). More
the management from brian paige to jose conception to cory riccio were very cordial and very well informed about my purchase. i was kept in the loop from when i orderd the toureg to delivery. i feel very cory riccio were very cordial and very well informed about my purchase. i was kept in the loop from when i orderd the toureg to delivery. i feel very comfortable in this dealership. it is state of the art and very well maintained. i also rate their service as excellent. all of my volkswagen needs have always been taken care of without a miss. i have purchased autos here before and i continue to give them first chance before i buy again. More
I recently got a 2012 Audi S4 from Brian Paige at Legend Audi. This was the 2nd vehicle that I have gotten from Brian in the last 11 months. I would never even consider buying an Audi from any other dealer Audi. This was the 2nd vehicle that I have gotten from Brian in the last 11 months. I would never even consider buying an Audi from any other dealer than Legend, and will continue to use Brian for life. I have had 2 wonderful experiences with Brian. Not only did he get me the cars I wanted quickly, but for LESS money that I expected...Both times! Brian is the absolute best person to buy a car from bar none! He is nice, honest and quick with a smile. Legend offers a very friendly, low pressure buying experience. I cannot say enough good things about my buying experience at Legend. I have had a lot of experience with buying new vehicles in the past....I have had 15 cars in the last 10 years and many of my experiences with car dealers have TERRIBLE. Thank You Brian for making me one happy man, AGAIN! More
Audi Legend staff is awesome. They solved by problem in a very professional manner. My new Audi 2011 had transmission problems and the Legend team work with Audi to get me a brand new 2012 Audi. Legend sales very professional manner. My new Audi 2011 had transmission problems and the Legend team work with Audi to get me a brand new 2012 Audi. Legend sales and service departments looked out for us and make sure that our experience was very positive. I highly recommend this dearlership. More
A very friendly, knowledgable and low pressure sales experience. Philip was very patient with me given I was undecided on 4 different models to choose. Brian helped explain the price and took the time t experience. Philip was very patient with me given I was undecided on 4 different models to choose. Brian helped explain the price and took the time to show me the available inventory on the east coast. Gave me a fair price on my trade in. An overall pleasurable experience. More
Shopped around for an A5 and found legend to be very fair in price. Sales manager Brian Paige was excellent and not pushy. Sales person Charles Gore was great. I did not feel pushed into this car which is so in price. Sales manager Brian Paige was excellent and not pushy. Sales person Charles Gore was great. I did not feel pushed into this car which is so different then most dealers treatment. Excellent job on selling this car. More
The entire staff at Legend was a pleasure to work with. I have been a customer for the past 15 years and always get treated like I am family. Their prices are always competitive and they are very accomoda I have been a customer for the past 15 years and always get treated like I am family. Their prices are always competitive and they are very accomodating. Simply put, Brian, Ed, and the entire team can't be beat. More
I did not feel very comfortable purchasing my car from this dealership. They had no customer service and just wanted to empty my pockets and take advantage of the sale without any care of what I was getti this dealership. They had no customer service and just wanted to empty my pockets and take advantage of the sale without any care of what I was getting. Total disappointment I would never let anybody go here again. Simply horrible and the man had no remorse for overcharging me. The only good thing is I love my car atleast I got something good out of it and will NEVER go back. Don't go there save yourself a trip and find somewhere that can treat people the way they should! More
We had one of the easiest, hassle free, and professional car buying experiences from Legend Audi. We had been shopping around for a 2012 Q5. Since they are very hot right now, finding the car we wanted, w car buying experiences from Legend Audi. We had been shopping around for a 2012 Q5. Since they are very hot right now, finding the car we wanted, with the options and color, was very difficult. If we did find the car, other dealers tried to rip us off by selling it at or above MSRP, despite Truecar and other online prices showing much much less than their offers. One dealership told us they had the car, took a deposit and disappeared for a few days, only to come back and tell us they didn't have it but could get us into a car that was $2000 more. Anyway, we called Legend after looking all over the Tri-State area. I initially had reservations about even dealing with Legend because of a bad experience years ago with the VW component. We quickly found out that the dealership had new management led by Brian Paige. Charles was our salesperson, and the entire negotiation was conducted over the phone and email over the course of about 30 minutes. Very very easy. They had the car we wanted, they offered a fair price considering the market for the Q5, and were very thorough in explaining how the transaction would take place and how to structure the deal financially. All the paperwork was emailed to me, and at my leisure at home, I completed it and sent it back. Again, very easy process without any of the back and forth nonsense typically found at other dealerships. None of that "I'll go talk to my manager to get a lower price" game. When we took delivery a few days later, we were very impressed by the thorough walkthrough and explanation of the cars features by Charles. Signing the papers was painless and actually somewhat enjoyable with the personable David. He did the typical routine of offering warranties and accessories, but it was quick and there was no pressure at all to buy. Simple simple simple, with no hassle at all. It literally took under 3 hours when all was said and done to find the car, negotiate the price, handle the initial paperwork, take delivery, ask lots of questions, and sign out the finance agreements and forms. Brian really has transformed this Audi dealership, and made us happy to buy from a Long Island dealer again. All the other Audi dealerships on Long Island are the pits--xxxx to put it mildly. We actually started looking around upstate, in NJ and CT just to get away from the LI Audi dealer games. Legend brought us back. More