Legend Porsche Audi VW

Buyer beware Do not trust this dealership. I turned in my vw lease for another vw lease and got slapped with a $3100 bill 5 months later. They are misleading and Do not trust this dealership. I turned in my vw lease for another vw lease and got slapped with a $3100 bill 5 months later. They are misleading and not trustworthy .... Take your business elsewhere More

Great place I bought 2 cars from them they are the best Amazon experice . Great customer service great environment deff will go back love there cars will be going I bought 2 cars from them they are the best Amazon experice . Great customer service great environment deff will go back love there cars will be going back for service More

Legend Staff & Corporate Provide Unparalleled Service We are now on our FIFTH vehicle from Legend!! When I broke down with my 2012 Tiguan, my immediate thought was that it was going to be a very lengthy, We are now on our FIFTH vehicle from Legend!! When I broke down with my 2012 Tiguan, my immediate thought was that it was going to be a very lengthy, unpleasant battle to get resolved. The truth is, nothing can be further than the truth. Alan, Sam, and Scott were absolutely amazing!! I felt fully supported from the onset. David arranged for quick, attention to detail service in the finance department. Another great encounter with him. Within a day, my 2012 was repaired and ready for pick up. I expressed concerns of not feeling safe getting back into the vehicle. Rather than getting lip service or feeling pressured, they supported and validated my concerns. Within 1 week, they had me in an outstanding, brand new vehicle with financial assistance from VW. I feel 100% confident that kind of support and service just isn't the norm anymore. Legend is truly in a class all it's own, Absolutely no pressure sales, and incredibly knowledgeable sales and managerial personnel. They make you feel like family, whereas no other dealer I have ever visited has been able to do that. I would be remiss if I did not mention how amazing Keith Barnes was at Corporate. More

"I'm never going to this place again" They don't even know how to change engine oil whitout brakeing anything "I'm never going to this place again" Don' go to that dealer!!!! They don't even know how to change engine oil whitout brakeing anything "I'm never going to this place again" Don' go to that dealer!!!! More

Everything is fine until you leave the lot Service from Brian, who claims to be the owners son, and Sam is great until you sign the contract. First, when me made the deposit we were told we Service from Brian, who claims to be the owners son, and Sam is great until you sign the contract. First, when me made the deposit we were told we would be making one total payment on the day of signing.. Then, upon signing the lease we were informed "oh, well yea, there is a second charge". We should of walked away then. When you trade in a vehicle, they will offer a fantastic service in which they turn in your plates. Don't do it. They will promise a smooth service, but it is anything but. Plates were given to Legend 10 days ago with promises that they would be turned in. Not done, not given back and each time I had to call the dealer to find out where my verification of turning in the plates was. The customer service from Sam is poor, will get loud and determine that cursing on the phone is the proper way to deal with a customer who is frustrated by the lack of customer service being received. Upon leaving the lot after leasing the car, I was informed that we would get a $100 referral for everyone who bought from Legend. I don't see myself ever recommending someone to that dealership. More

Personalised service Service was personal and attentive, team was professional and cordial, as well as patient. We were assisted and advised in a way that was consistent w Service was personal and attentive, team was professional and cordial, as well as patient. We were assisted and advised in a way that was consistent with the expectations that come with a prestigious brand like Audi More

New To VW First VW. First time lease. Alan Cantor was the single best automotive salesperson I have ever met. Product knowledge combined with a great personalit First VW. First time lease. Alan Cantor was the single best automotive salesperson I have ever met. Product knowledge combined with a great personality with no pressure makes for a champion. and he is. The Passat is a excellent car. It exceeds my expectations. I love it. And the service department is top notch based on my experience for minor adjustments. So far legend has lived up to its name, legendary experience. I recommend not only VW and the Passat but LEGEND as your gateway to an excellent product and great customer experience. More

I'm never going to this place again I bought my car from the prepared dealership and was lied to about most of my vehicle. The sales person knew nothing about the car besides it was an A I bought my car from the prepared dealership and was lied to about most of my vehicle. The sales person knew nothing about the car besides it was an A4 and was black, besides that he was incompetent. I've taken it here twice to be serviced. First time was the 45k mile check up, which went smoothly and the second time being now, or well 2 weeks ago when I first dropped off my car. I was hearing a noise so I dropped it off on a Thursday morning. They called me Monday to tell me it was front bearings and rear differential (3 1/2 days for diagnosis? Really??) so I told them to go ahead and fix it. The car was finally ready on Saturday afternoon so I went and picked it up from them. Driving home I heard a noise worse than when I brought it in, so I called them up and drove it right back. On Monday I received a call saying that the differential they put in was no good, it had a bad seal so they needed to order a new one, again I said ok and was told it would be in the following Tuesday. Tuesday rolls around and it's still not there, Wednesday I call still nothing, today finally they get it in a week and a half later. The part arrived at 1pm and I received a call at 4pm stating the car won't be ready until tomorrow. They work until 5:30. It takes 4 1/2 hours to do a differential?? So needless to say they've had my car for 2 whole weeks and haven't even apologized or tried to hurry it along. Worst customer service, worst experience ever. STAY AWAY!!! More