Legend Porsche Audi VW

Dawn is Awesome Dawn is awesome. She keeps you up to date on the progress and is so organized.Everybody is so professional and kind. Overall, Great experience. Dawn is awesome. She keeps you up to date on the progress and is so organized.Everybody is so professional and kind. Overall, Great experience. More

Alan Cantor: a special salesman Working with Alan Cantor was a special experience with going into a new car. He is a professional and friendly person to deal with. I test drive with Working with Alan Cantor was a special experience with going into a new car. He is a professional and friendly person to deal with. I test drive with him a year before I was able to go into a new car. He was a pleasure to work with. More

terrific experience! My experience could not have been any more professional, caring and helpful! Alan Cantor expected one day, yet, early that morning, my father was adm My experience could not have been any more professional, caring and helpful! Alan Cantor expected one day, yet, early that morning, my father was admitted to an upstate hospital due to emergency situation. Alan texted me offering moral support, as well as contacting physician friends of his at Albany Medical Center! We were all struck my his humanity, and, 'action', not talk! Love my new SUV, loved my experience at Legend, loved how an error on their end was not thrust upon me, and love Alan! Cannot imagine how others who wrote felt so differently about everything! More

Fabulous ! I had a wonderful experience with my sales and service . I bought my last Audi there 5 years ago . I went with the same person who sold me my car the I had a wonderful experience with my sales and service . I bought my last Audi there 5 years ago . I went with the same person who sold me my car the last time . I always bring my car for service because of dawn who is the best ! She is the reason I return . More

Fast, Easy and friendly It was the best experience I've ever had at a dealership. I also feel like I walked away with the best deal. I would everyone recommend to go check th It was the best experience I've ever had at a dealership. I also feel like I walked away with the best deal. I would everyone recommend to go check this dealership out. You feel like their your personal friend after making the deal and not just another face who purchased a car. A great big thanks to Alan C! More

Quick and easy I was able to get a new car at the price I had set in my head before I walked in with no problems or issues. I was able to get a new car at the price I had set in my head before I walked in with no problems or issues. More

Recall Notice Not Honored We own a VW Rabbit and the brakes had a recent recall. The brakes failed and the car incurred major damage. The damage resulted in the dealership es We own a VW Rabbit and the brakes had a recent recall. The brakes failed and the car incurred major damage. The damage resulted in the dealership estimate of $6,600 worth of damage. The vehicle accident occurred due to a faulty brake system which was recently the topic of a recall letter sent by Volkswagen. When they were asked to fix the car, they refused. They will not honor the recall. In fact, we have reached the absurd, in that they would like us to pay $6,600 to fix the car completely so they can assess the recall. The car is not worth $5,000. They are avoiding responsibility and not taking care of a customers needs. I do not recommend buying from Volkswagen, as the parent company did nothing to help us with our concern. The result is that we are renting cars to use for work and school while they refuse to fix the car. We now have to take action which will cost more money and time. Sad that they do not care about customers. More

Horrific experince I visited the dealership at closing time but I was interested in a used car they had for sale. I spoke with Alan who seemed very nice and he gave me h I visited the dealership at closing time but I was interested in a used car they had for sale. I spoke with Alan who seemed very nice and he gave me his card so that I would be able to call him the following day. I called him the following day with a series of questions, none of which he really had the answers for, he said he would get back to me the following day.. he did not.. So I called him again and asked him the same plus more questions..of which he still could not answer.. such as how long is the warranty good for.. final cash payment price.. We spoke, I inquired if my mechanic could check out, Alan said he would check with manager and let me know... I did not hear from him I called him and we agreed that either Friday, Saturday or Monday morning they would bring the car to my mechanic and he would call me to get the information. This was Wednesday, I told Alan I was very serious about purchasing the car and just wanted my mechanic to check it out as the car was 17 years old.. I waited all weekend and Monday morning I receive a text from Alan that someone purchased the car the past Thursday and not even a sorry. After calling and leaving several messages this morning and not being called back I asked to speak to another person and I was given "Frank" who said bluntly that it was a lack of communication on both parts...and that if I had been serious I would have put a deposit on the car. Having NEVER purchased a car from a dealer I did not know this, nor did Alan ever suggest this. So I got a somewhat...sorrrrryyyy from Frank. I am disgusted at the handling of this situation..and how I was treated. In todays world, you can go to any dealer, website, craigslist to buy anything...My mistake was thinking this dealership was reputable. I would never ever even go there again, and will even discourage my friend who somewhat recently even bought a Porsche from them to even go back. I am furious.. More

Great salesman Mike P Very helpful throughout the whole process, choosing vehicle and any questions about financial concerns were straight forward and honest, the new car i Very helpful throughout the whole process, choosing vehicle and any questions about financial concerns were straight forward and honest, the new car introduction was exceptional and detailed, any questions I had were explained and my time seemed to be his most important concern More

Great experience From beginning to end experience was very professional. I would recommend Charlie to anyone looking to purchase a car . And David did a great job expl From beginning to end experience was very professional. I would recommend Charlie to anyone looking to purchase a car . And David did a great job explaining the payment options . More