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Legend Porsche Audi VW

Massapequa , NY

4.8
822 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 822 reviews

July 05, 2020

Came in for a recall and the service was very good. They took me at the assigned time. Car a was presented to me fixed. More

by fundjay
Recommend Dealer
Yes
Employees Worked With
Scott Ladd
Jul 06, 2020 -

Legend Porsche Audi VW responded

Hello Fundjay. Thank you for leaving us a great review. We are happy to hear you had an excellent service experience with us. We hope to see you again! If you need anything please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy your week & remember to drive safe! Rep: Legend Auto Group member of the Legend Auto Group #thelegendautogroup

August 01, 2019

Don't go there, they do not care about the customer I bought my car there and my car was delivered to me damaged 3 months ago. They damaged my car even more in the process of replacing a windshield and More

by AC951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Ladd
Aug 11, 2019 -

Legend Porsche Audi VW responded

Hello AC951. Thank you for your feedback. We can't apologize enough for the chip in your windshield during deliver. It was truly an unforeseen situation. We are along side you in dismay to hear that the windshield repair caused even more damage to your vehicle. We want to work with you in resolving this issue. We truly understand your frustration, and we want to assist you in whatever way we can. Please contact us at customercare@legendautogroup.com, so we can handle this as best as we can. You will be with our customer care advocates and we will navigate and be your person. Have a great rest of the week, we look forward to hearing from you & remember to drive safe! Rep: Legend VW #legendvw member of the Legend Auto Group #thelegendautogroup

January 30, 2019

2nd Porsche purchase This is my second Porsche purchased at this dealership. Michael Siegal and Tony the sales manager were outstanding to work with, accommodating and un More

by Darich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe
Jan 30, 2019 -

Legend Porsche Audi VW responded

Hello Darich. Thank you for sharing your lovely review. We are happy to hear that Michael and Tony were able to provide with an overall great experience. We truly appreciate you continuing to come to our dealership and we hope to see you again in the future! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great week and remember to drive safe! Rep: Legend Porsche #legendporsche member of the Legend Auto Group #thelegendautogroup

August 07, 2018

Rectified Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my q More

by jakeisles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria DeVivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Legend Porsche Audi VW responded

Hello jakeisles, There may be some miscommunication at play here and we are sorry that your calls went unanswered. If you transferred plates from your trade vehicle to the new vehicle we would not have charged you for a new registration. If you opted for new plates then once you surrender the old plates to the DMV they would refund you. Please call us to discuss it further so we can get everything straightened out. Ask for Victoria (631)691-7700. Thank You and Drive Safe!

Aug 07, 2018 -

jakeisles responded

Hi, I did transfer plates and questioned Ed why I was being charged a whole new registration fee. He said i who'd get ax refund in the mail, refund never came. I called the DMV and they said I would not get refund from them. Dmv said it looks like your dealer overcharged you. I estimate I am due around $150

Aug 07, 2018 -

Legend Porsche Audi VW responded

I just spoke with my general manager on your behalf. The registration came back in July with the correct amount to charge. We cross reference all deals and over payment checks go out this month for all registration we got back in July. I am sorry it didn't go smoothly and that the calls weren't answered, but I am glad you reached out to us.

Aug 14, 2018 -

Legend Porsche Audi VW responded

Hello Once Again, It is great that we were able to work together to clear up the air and figure out your plate transfers. We are always here to help you if you need anything in the future! You can always contact us at customercare@legendautogroup.com. Have a wonderful week and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

July 25, 2018

The best sales experience I ever had. I came into the dealer and I was immediately greeted by mike and he is the most patient salesperson I have ever dealt with. I am used to being rushed More

by Reiter12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Paskoff
Jul 26, 2018 -

Legend Porsche Audi VW responded

Hello Reiter12. Thank you for your review. We are very happy that you had such a positive experience working with Mike! We hope to see again in the future! In the meantime, if you have any questions, suggestions, or concerns, please reach out to us at customercare@legendautogroup.com. Have an awesome rest of the week & remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

May 26, 2018

Great service dept I took my Wifes Jetta in for a recall. As I do most of my own service work they do not know me or the car but were just as eager to please me as if I More

by Kevin k
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathleen Hagan
May 29, 2018 -

Legend Porsche Audi VW responded

Hello Kevin. Thank you so much for leaving us such a lovely review! We are so glad that you enjoyed your visit at our service department and that your wife's Jetta is getting fixed. We wish you all the best with your car and hope to work with you again in the future. If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a wonderful week and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

April 17, 2018

NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPAN BEWARE .. BEWARE ... CHECK... RE-CHECK..DOUBLE CHECK...DO NOT TRUST THEM. I'd love to give them zero stars but that isn't possible. Shopping to l More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Edward Jaffe, Frank Romanelli
May 10, 2018 -

Legend Porsche Audi VW responded

Hello Roland, Thank you for leaving a detailed description of your experience. We are very sad to hear of your unsatisfactory experience. If you could please contact us at customercare@legendautogroup.com, we would like to ensure that we take care of you. Enjoy your week & remember to drive safe! Rep: Legend Audi #legendaudi member of the Legend Auto Group #thelegendautogroup

March 02, 2018

Great Experience at Legend of Amityville Went out just to look and came away with a brand new Volkswagen Tiquan . Our sales person Brian was great, very helpful . Took us through the lea More

by PaulD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2018 -

Legend Porsche Audi VW responded

Hello PaulD. Thank you so much for leaving us such a lovely review! Congratulations on your New Tiguan. That is an awesome car! We are delighted to hear that Brian and Steve were both able to provide you with such a pleasurable experience at Legend Volkswagen. We wish you all the best with your new car and hope to work with you again in the future. If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a wonderful weekend and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

February 27, 2018

Always a stressful time for me when negotiating a lease. My husband and I had a great experience at this dealer. We picked up 2 new cars and the Salesman, Sam & Gaspar were terrific. Then we moved to finan More

by margaret chalich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspar DeSimone, Sam DeMartino
Feb 28, 2018 -

Legend Porsche Audi VW responded

Hello Margaret. Thank you so much for leaving us such a lovely review! We are truly glad that Sam, Gaspar, and Steve were able to provide you with such a pleasurable experience at Legend Volkswagen. We wish you all the best with your new car and hope to work with you again in the future. If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a wonderful week and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroupEdit

February 05, 2018

Greatest Experience My husband and I went in for a certified preowned car with some worries since our past experiences with other car dealers have not been a pleasant on More

by Deiters2740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Romanelli, Frank Romanelli
Feb 10, 2018 -

Legend Porsche Audi VW responded

Hello Deiters2740. Thank you so much for leaving us such a lovely review! We are truly glad you had such a pleasurable experience at Legend Volkswagen working with Jackie, Frank, and Steven. We wish you all the best with your new car and hope to work with you again in the future. If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a wonderful weekend and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

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