Legend Porsche Audi VW

Please STAY AWAY from their service. My Volkswagon Routan 2009 was serviced back in March 2013 - transmission & power steering. When the service was completed, I picked up the car, drove home the sho Routan 2009 was serviced back in March 2013 - transmission & power steering. When the service was completed, I picked up the car, drove home the short distance, and parked in my driveway. The next morning while at a traffic light, the car started to go on fire from the engine and eventually burst into flames. Thankfully no one was hurt, but I don't believe it was a coincidence that it happened a few hours since the car was picked up from the service at Legend Audi Volkswagon in Amityville. When I told them of the incident, they had no explanation and were only able to say "sorry it happened". They were unprofessional from the start and the end result of the car showed, unfortunately. If you plan on having your car serviced there, I would strongly advise against it. More

Charlie was very knowledgable about the Audi brand. He was not your typical pushy salesman. He was very nice and listened to what I wanted and made sure I got into the car I wanted. He was diligent in fol was not your typical pushy salesman. He was very nice and listened to what I wanted and made sure I got into the car I wanted. He was diligent in following up with me. My car was delivered perfect. I highly recommend Charlie and Legend. I absolutley love my Audi. More

This is the worst dealership I have ever dealt with. Their service department will rip you off any chance it gets. Brought my Audi in to have the brakes fixed as they were making lots of squeaking nois Their service department will rip you off any chance it gets. Brought my Audi in to have the brakes fixed as they were making lots of squeaking noise. Service said I needed new rotors + pads which I thought was xx since the squeaking was happening at 12k miles. Paid $600 for new brakes, still making noise even after new brakes. They couldn't fix, said it was normal. Brought to another dealer and the other dealer said there was a TSB (technical service bulletin) available for my car and I would be entitled to free brakes from the manufacturer. Apparently the TSB calls for using a different style of brakes that don't make noise. So basically not only did Legend sell me brakes I didnt need to pay for, they sold me the same brakes that cause the issue in the TSB! Asked for new wipers and they installed wipers that literally hung off the side of the car. Required I bring the Audi back to them to fix. I am not sure what they were thinking when they installed them because the average person would notice they were the wrong size. When you turn the blades on, the one blade was literally smacking and bouncing against the far windshield trim (the video I took of this with my phone looks so obvious). When washing my car they left spray residue all over the door and interior panels of my car. Took them three days to get it off completely. I had a crackling noise coming from an inside dash speaker. Legend decides to replace a door speaker not once, but twice... even after I told them which speaker was making the noise. Apparently this dealer makes it commonplace to install things on your car without TESTING them first. Had to make four separate trips to this dealer and I left with nothing fixed. Took the Audi to Huntington and Huntington fixed everything in half a day. I told Legend I wanted a FULL refund for everything I paid them. I said we could take the easy way or we can take the hard way. Apparently Legend wants to take the hard way which I am fine with because they refuse to issue a FULL refund for all services. I still find it absolutely absurd that they wanted to CHARGE me for brakes when I was entitled to free brakes from Audi. Well I know why they wanted to charge me because they probably make more money selling items vs. doing warranty repairs. But what pisses me off the most is the brakes that I PAID FOR were still the same crappy brakes that Audi of America says NOT to use. Legend even had the nerve to tell me that the squeaking brakes are "normal" based on driving conditions and cold weather. Normal eh? So normal that Audi of America has identified a problem with the brakes and are issing a FREE fix? Legend Audi says the TSB is only good for vechicles up to 12000 miles, but this is not the case since Audi of Huntington was able to apply the TSB and this TSB is ALL OVER THE INTERNET. All you have to do is a google search of "Audi TSB 2027636" and you will find all the info you need about my problem. Not a single post about a 12k mile restriction from Audi or any customer out there saying the dealer wouldn't apply the TSB. I WILL get all my money back after disputing on my credit card and a few emails to the Audi CEOs in Germany along with a negative survey for every trip I went to this dealer. I also have emails of a number of high executives for Audi of America that I will be contacting today. The Service Manager Scott is probably the biggest crook out of all of the people there as he basically lied throughout the entire process. And I am not surprised because every time either myself or my wife was at the Service desk, there were other customers in there also complaining about other items (like how one guy got scammed on the extended Warranty Legend sold him, and another lady saying that none of her cellphones will connect to the bluetooth on her Audi). AVOID Legend Audi. More

Two wonderful sales personnel, Jose Concepcion and Cory Riccio, assisted my father and me. These two guys were as honest and patient as possible. These two men really set the bar high for any other salesma Riccio, assisted my father and me. These two guys were as honest and patient as possible. These two men really set the bar high for any other salesman or woman. My father and I walked in and were interested in a car, and immediately Cory took us for a test drive. I knew the car was mine from the beginning, but the fact that these two men were nice, and not to pushy, made us seal the deal at this dealership. We had to order the car for the specific package I wanted (which was NOT an issue at all) Jose continuously called to keep us updated on everything we needed to know, and as soon as the car came in Cory took his time out to explain every little gadget in the car, and didn’t show any impatience when I asked to explain one more time. I recommend this dealership to anyone and everyone interested in a car because not only will you receive an amazing car, but the assistance you will receive from this staff is something you will not find at any other dealership. More

Quality of service was horrible. After car was serviced, other problems occurred because they did not have appropriate quality checks. Asked to speak to service manager, he was busy...never got back to me. other problems occurred because they did not have appropriate quality checks. Asked to speak to service manager, he was busy...never got back to me. I would not recommend Legend Audi. Go to another Audi dealer if you really want an Audi (I dont recommend that either). More